Chevrolet service campaign GENERAL COMMUNICATION
Chevrolet filed this with NHTSA as a service campaign dated Aug 26, 2024, about the electrical system — 1 document under this number: General Communication. It names 250 model years (2016–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| General Communication | Service campaign | Aug 26, 2024 | 11006621 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 130 more model years on this site.
Also filed against model years this site has no page for: 2016 Chevrolet 3500; 2017 Chevrolet 3500; 2018 Chevrolet 3500; 2019 Chevrolet 3500; 2020 Chevrolet 3500; 2021 Chevrolet 3500; 2022 Chevrolet 3500; 2024 Chevrolet 3500HD; 2016 Chevrolet 4500; 2017 Chevrolet 4500; 2018 Chevrolet 4500; 2019 Chevrolet 4500; 2020 Chevrolet 4500; 2022 Chevrolet 4500; 2017 Chevrolet 4500HD; 2018 Chevrolet 4500HD; 2019 Chevrolet 4500HD; 2020 Chevrolet 4500HD; 2021 Chevrolet 4500HD; 2022 Chevrolet 4500HD; 2023 Chevrolet 4500HD; 2017 Chevrolet 4500XD; 2018 Chevrolet 4500XD; 2019 Chevrolet 4500XD; 2020 Chevrolet 4500XD; 2021 Chevrolet 4500XD; 2022 Chevrolet 4500XD; 2017 Chevrolet 5500HD; 2018 Chevrolet 5500HD; 2019 Chevrolet 5500HD; 2020 Chevrolet 5500HD; 2021 Chevrolet 5500HD; 2022 Chevrolet 5500HD; 2023 Chevrolet 5500HD; 2018 Chevrolet 5500XD; 2019 Chevrolet 5500XD; 2020 Chevrolet 5500XD; 2021 Chevrolet 5500XD; 2022 Chevrolet 5500XD; 2019 Chevrolet 6500; 2019 Chevrolet 6500HD; 2020 Chevrolet 6500HD; 2021 Chevrolet 6500HD; 2022 Chevrolet 6500HD; 2023 Chevrolet 6500HD; 2024 Chevrolet Bolt EV; 2018 Chevrolet C3500; 2016 Chevrolet Caprice; 2017 Chevrolet Caprice; 2018 Chevrolet Caprice; 2016 Chevrolet Caprice Police Pursuit; 2017 Chevrolet Caprice Police Pursuit; 2016 Chevrolet Captiva; 2017 Chevrolet Captiva; 2018 Chevrolet Captiva; 2016 Chevrolet Cobalt; 2017 Chevrolet Cobalt; 2019 Chevrolet Duplicate Silverado 5500; 2018 Chevrolet G4500; 2016 Chevrolet LOW CAB Forward 3500 and 20 more.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet GENERAL COMMUNICATION a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the GENERAL COMMUNICATION repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does GENERAL COMMUNICATION cover?
The manufacturer filed it against 250 model years: 2024 Chevrolet Blazer, 2023 Chevrolet Blazer, 2022 Chevrolet Blazer, 2021 Chevrolet Blazer, 2020 Chevrolet Blazer, 2019 Chevrolet Blazer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.