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2017 Chevrolet Silverado 2500HD

Heavy-duty pickup
0 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
46 / 100 from the NHTSA recall record
Recalls2 critical5
Complaintsowner reports to NHTSA54
Crash ratingNHTSA overall4★
20262025202420232022202120202019201820172016

The 2017 Chevrolet Silverado 2500HD is a heavy-duty pickup; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 5 recall campaigns for this model year, 2 rated critical, which gives it a Safety Signal grade of F. Owners have filed 54 complaints, most often about the electrical system. NHTSA crash-tested it at 4 stars overall.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Factory warranty running out?

The 2017 Chevrolet Silverado 2500HD is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (5)

Source: NHTSA recall database
▲high

Fuel System, Diesel

N222368030
22,132 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.RiskAn engine stall increases the risk of a crash.FixDealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030
NHTSA campaign 23V047000reported Feb 2, 2023General Motors, LLC
!critical

Equipment

N212329840
338,020 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.RiskAn electrical short-circuit can increase the risk of a fire.FixDealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. In
NHTSA campaign 21V496000reported Jul 1, 2021General Motors, LLC
!critical

Engine

N182206310, -11, -12
318,374 vehicles
ProblemGeneral Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.RiskA short-circuit may damage the engine components and increase the risk of fire.FixGM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
NHTSA campaign 19V328000reported Apr 25, 2019General Motors LLC
▲high

Seat Belts

17368, 17375, 17376
38,048 vehicles
ProblemGeneral Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."RiskThe seat belt retractors may not perform as intended during a crash, increasing the risk of injury.FixGM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
NHTSA campaign 17V567000reported Sep 14, 2017General Motors LLC
▲high

Air Bags

16007
3,640,162 vehicles
ProblemGeneral Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.RiskA failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.FixGM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
NHTSA campaign 16V651000reported Sep 8, 2016General Motors LLC

Owner complaints

Source: NHTSA complaint database
54complaints filed

2 involved a crash · 5 a fire · 1 injuries · 0 deaths reported

Filed per year: 2017: 2 · 2018: 5 · 2019: 11 · 2020: 10 · 2021: 6 · 2022: 4 · 2023: 3 · 2024: 12 · 2025: 1

Most-cited components

Electrical System15
Engine12
Power Train9
Service Brakes5
Steering4
Structure4

What owners describe

““Service Trailer Brake Systemâ€� warning on DIC. Vehicle undriveable, INOP, Safety Issue! Start truck, the above warning will flash off and on, Code C1117 DTC.”Sep 3, 2024 · Service Brakes · NHTSA owner report
“SOLVED my U029E with "Exhaust Fluid Service" and "Reduced Speed". For the past month I have been working on this issue on my 2017 Silverado 2500HD LT 6.6L. Tonight I purchased my 3rd NOX2 (downstream) sensor and IMMEDIATELY EVERYTHING WAS FIXED. So, what happened? Why did the previous 2 NOX sensors NOT work? A clue cam…”Jul 9, 2024 · Electrical System · NHTSA owner report
“2017 CHEVY SILVERADO 2500HD LT 6.6L It all started on June 15, 2024 with a TRAILER BRAKE CONTROLLER (chafing wire that was grounding and shorting against the frame and bumper) resulted in a barrage of issues. Our truck being down over a month and throwing (so far) 16 codes just on the first 2 scanners. It has also take…”Jul 5, 2024 · Electrical System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
PU/EC 4WD★★★★☆★★★★☆★★★★★★★★☆☆20%
PU/EC RWD★★★★☆★★★★☆★★★★★★★★☆☆20%
PU/RC 4WD★★★★☆★★★★☆★★★★★★★★☆☆20%
PU/RC RWD★★★★☆★★★★☆★★★★★★★★☆☆20%
PU/CC 4WDnot ratednot rated★★★★★★★★☆☆20%
PU/CC RWDnot ratednot rated★★★★★★★★☆☆21%

NHTSA New Car Assessment Program.

Compare the 2017 Silverado 2500HD with

2017 GMC Sierra 2500HD →2017 GMC Sierra 3500HD →2017 Ford F-250 Super Duty →2017 Ram 2500 →2017 Ford F-350 Super Duty →

Other Silverado 2500HD model years

B

2026 Chevrolet Silverado 2500HD

2 recalls · 5 complaints

A

2025 Chevrolet Silverado 2500HD

1 recalls · 28 complaints

D

2024 Chevrolet Silverado 2500HD

4 recalls · 139 complaints

A

2023 Chevrolet Silverado 2500HD

1 recalls · 46 complaints

C

2022 Chevrolet Silverado 2500HD

3 recalls · 93 complaints

F

2021 Chevrolet Silverado 2500HD

6 recalls · 84 complaints

F

2020 Chevrolet Silverado 2500HD

10 recalls · 103 complaints

F

2019 Chevrolet Silverado 2500HD

7 recalls · 74 complaints

F

2018 Chevrolet Silverado 2500HD

5 recalls · 52 complaints

D

2016 Chevrolet Silverado 2500HD

5 recalls · 123 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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