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Manufacturer communication · Service bulletin · 3 brands

GM bulletin 24-NA-166

What it saysThis technical bulletin provides repair information to correct a customer concern of DTC C1171 C1172 C1173 C1174 Tire Pressure Monitor Sensor Unable to Relearn Ethernet Cable Overlay for TCP OnStar Module. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Nov 7, 2025, received Oct 16, 2024, about the electrical system — 6 documents under this number. It names 11 model years across Chevrolet, GMC and Buick (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This technical bulletin provides repair information to correct a customer concern of DTC C1171 C1172 C1173 C1174 Tire Pressure Monitor Sensor Unable to Relearn Ethernet Cable Overlay for TCP OnStar Module.

Trouble codes it names: C1171 C1172 C1173 C1174

Kind Service bulletin Manufacturer date Nov 7, 2025 Received by NHTSA Oct 16, 2024 Components Electrical System, Wheels First dated Sep 6, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-NA-166Service bulletinNov 7, 202511025974PDF, 3,058 KB
24-NA-166Service bulletinMay 1, 202511020422PDF, 3,058 KB
24-NA-166Service bulletinJan 13, 202511013261PDF, 3,058 KB
24-NA-166Service bulletinOct 26, 202411011127PDF, 3,057 KB
24-NA-166Service bulletinOct 15, 202411010829PDF, 1,021 KB
24-NA-166Service bulletinSep 6, 202411008943PDF, 3,057 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when GM files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 11 model years this bulletin names have filed 730 complaints with NHTSA since 2015. 130 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

My Traverse prompted me to do an update - I did- and all my cameras stopped working- took to dealership - they tried to do a Manuel update and locked up the whole system- and the USB’s stopped working - 4 weeks later waiting on new system and no answer in site for when parts will be in - contacted GM and they escalated issue - told to be…

2025 Chevrolet Traverse · Electrical System · filed with NHTSA Jul 22, 2025

The contact owned a 2026 GMC Acadia. The contact stated that there were software updates perform on the vehicle and the vehicle experienced issues with a module failure with reading the information downloaded. The vehicle was taken to the dealer, where technicians restarted and successfully corrected the module for that specific update.

2026 GMC Acadia · Electrical System · filed with NHTSA Sep 29, 2026

The contact owns a 2024 GMC Acadia. The contact stated that while driving at an undisclosed speed, the infotainment touch screen failed to display pertinent vehicle safety information. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence.

2024 GMC Acadia · Electrical System · filed with NHTSA Jun 10, 2025

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

226 other manufacturer communications filed against these GM models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N252529080Service campaignApr 1, 2026Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dea…
18-NA-180Service bulletinSep 4, 2025This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-021Service bulletinJun 7, 2025This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3.
24-NA-272Service bulletinJun 5, 2025This technical bulletin provides repair information to correct a customer concern of Park Assist False Alerts on Z71 Traverse.
22-NA-083Service bulletinMay 17, 2025This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
23-NA-151Service bulletinMay 16, 2025This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
PIE0753IService bulletinMay 15, 2025This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in…
25-NA-044Service bulletinMay 14, 2025This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Buick, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM 24-NA-166 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24-NA-166 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 24-NA-166 cover?

The manufacturer filed it against 11 model years across 3 brands (Chevrolet, GMC and Buick): 2026 Buick Enclave, 2025 Buick Enclave, 2026 Chevrolet Traverse, 2025 Chevrolet Traverse, 2024 Chevrolet Traverse, 2026 GMC Acadia and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.