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2024 GMC Sierra 2500HD

Heavy-duty pickup
0 EPA-rated configurations
Data refreshed 2026-09-11
D
Safety Signal
68 / 100 from the NHTSA recall record
RecallsNHTSA campaigns4
Complaintsowner reports to NHTSA103
Crash ratingNHTSA overall—
20262025202420232022202120202019201820172016

The 2024 GMC Sierra 2500HD is a heavy-duty pickup; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 4 recall campaigns for this model year, which gives it a Safety Signal grade of D. Owners have filed 103 complaints, most often about the electrical system.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

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Recalls (4)

Source: NHTSA recall database
▲high

Tires

N262561970
8 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.RiskDriving with underinflated tires can increase the risk of a crash.FixDealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) invol
NHTSA campaign 26V530000reported Aug 13, 2026General Motors, LLC
▲high

Latches/Locks/Linkages

N242469160
131,231 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.RiskAn unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.FixOwners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
NHTSA campaign 24V894000reported Nov 26, 2024General Motors, LLC
▲high

Latches/Locks/Linkages

N232426400
570,434 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.RiskAn unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.FixOwners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
NHTSA campaign 24V060000reported Feb 1, 2024General Motors, LLC
▲high

Steering

N232414720
3,893 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.RiskA steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.FixDealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
NHTSA campaign 23V549000reported Aug 3, 2023General Motors, LLC

Owner complaints

Source: NHTSA complaint database
103complaints filed

2 involved a crash · 1 a fire · 3 injuries · 0 deaths reported

Filed per year: 2023: 10 · 2024: 28 · 2025: 38 · 2026: 27

Most-cited components

Electrical System31
Power Train27
Service Brakes14
Unspecified11
Engine10
Structure6

What owners describe

“The contact owned a 2024 GMC Sierra 2500 HD. The contact stated that after parking the vehicle at night and plugging in the engine block heater to a standard 110-Volt outlet with an extension cord; 15-minutes later neighbors were screaming to the contact to exit the residence because the vehicle had caught on fire, and…”Nov 25, 2024 · Engine · NHTSA owner report
“The contact owns a 2024 GMC Sierra 2500. The contact stated while driving at an undisclosed speed, the sun struck the solar panel used to charge the battery, and the surge from the battery entered the pigtail going through the truck, and disconnected the brake module, causing it to become disengaged from the vehicle. T…”Apr 12, 2024 · Service Brakes · NHTSA owner report
“water intrusion resulted in the tailgate inadvertently unlatching while the vehicle is in park multiple times while being washed. This apparently happened throughout the night, assuming voltage was being used to send open signal, which resulted in drained battery. In my case my vin is not on the recall that is out on G…”Apr 10, 2024 · Electrical System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
PU/CC 4WDnot rated★★★★★★★★★★not rated—
PU/CC RWDnot rated★★★★★★★★★★not rated—

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning, lane departure warning, automatic emergency braking.

Compare the 2024 Sierra 2500HD with

2024 Chevrolet Silverado 2500HD →2024 Chevrolet Silverado 3500HD →

Other Sierra 2500HD model years

A

2026 GMC Sierra 2500HD

1 recalls · 10 complaints

A

2025 GMC Sierra 2500HD

1 recalls · 26 complaints

A

2023 GMC Sierra 2500HD

1 recalls · 31 complaints

C

2022 GMC Sierra 2500HD

3 recalls · 43 complaints

F

2021 GMC Sierra 2500HD

6 recalls · 51 complaints

F

2020 GMC Sierra 2500HD

9 recalls · 74 complaints

F

2019 GMC Sierra 2500HD

7 recalls · 32 complaints

F

2018 GMC Sierra 2500HD

5 recalls · 35 complaints

F

2017 GMC Sierra 2500HD

6 recalls · 37 complaints

D

2016 GMC Sierra 2500HD

5 recalls · 59 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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