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2019 Chevrolet Express

Van
0 EPA-rated configurations
Data refreshed 2026-10-26
D
Safety Signal
69 / 100 from the NHTSA recall record
RecallsNHTSA campaigns 6
Complaints1 crash · 2 injured reported 10
Crash ratingnot rated by NHTSA —
20262025202420232022202120202019201820172016

The 2019 Chevrolet Express is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 6 recall campaigns for this model year, which gives it a Safety Signal grade of D. Owners have filed 10 complaints, most often about the power train.

Chevrolet Express — photograph via Wikimedia Commons
Chevrolet Express · Photo: IFCAR · Public domain · Wikimedia Commons

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body styleVan
GVWR classClass 2H: 9,001 - 10,000 lb (4,082 - 4,536 kg)

Engine Basics

Cylinders6
Displacement4.3 L
Engine configurationV-Shaped

Fuel Economy

FuelGasoline

Seating

Seat rows1
Seating capacity2 seats

Driver assistance

Standard: Anti-lock brakes, Backup camera, Electronic stability control

Optional: Blind-spot monitoring, Forward collision warning, Lane departure warning

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes the configurations we could identify rather than every trim (seen: 2500 Cargo, 3500 Cutaway, 4500 Cutaway, EXT). Figures for the trim you are looking at may differ.

Dimensions & weight

Source: Transport Canada
Length224.0–244.1 in
Width (body, without mirrors)79.5 in
Height81.5–81.9 in
Wheelbase135.0–155.1 in
Track, front68.1 in
Track, rear67.7 in
Curb weight5,205–6,407 lb
Weight distribution, front/rear53/47

Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here 7 configurations: 2500 Cargo Van LWB, 2500 Cargo Van SWB, 2500 Passenger Van SWB, 3500 Cargo Van LWB, 3500 Cargo Van SWB, 3500 Passenger Van LWB …. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.

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Factory warranty running out?

The 2019 Chevrolet Express is in the years where transmission, electronics and drivetrain repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.

What to check before you buy →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Recalls (6)

Source: NHTSA recall database
▲high

Service Brakes, Hydraulic

N242466950
18,325 vehicles 36% reported repaired
Problem General Motors, LLC (GM) is recalling certain 2013-2019 Chevrolet Express Cutaway and GMC Savana Cutaway vehicles equipped with optional GM-provided body mounts (RPO BNC). The brake line may have insufficient clearance to the body mounts, which can result in brake line damage that can lead to a brake fluid leak. Risk A brake fluid leak can result in brake failure, increasing the risk of a crash. Fix Dealers will inspect and replace the brake line as necessary, free of charge. Interim letters informing owners of the safety risk were mailed November 5, 2024. A second notice will be sent once the remedy becomes available, anticipated February 28, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N242466950.
NHTSA campaign 24V702000 reported Sep 19, 2024 General Motors, LLC the full filing, and every vehicle covered →
▲high

Electrical System

N222386050
150,830 vehicles 58% reported repaired
Problem General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system. When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat. Risk An overheated electrical circuit increases the risk of a fire. Fix Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge. Owner notification letters were mailed May 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222386050.
NHTSA campaign 23V247000 reported Apr 6, 2023 General Motors, LLC the full filing, and every vehicle covered →
▲high

Tires

N212329050
33,838 vehicles 82% reported repaired
Problem General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production. Risk Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash. Fix GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Filed with NHTSAOwner letter PDF
NHTSA campaign 21V115000 reported Feb 25, 2021 General Motors, LLC the full filing, and every vehicle covered →
○minor

Seat Belts

N192264500
91,399 vehicles 79% reported repaired built May 14, 2018 – Jul 30, 2019
Problem General Motors LLC (GM) is recalling certain 2019 Chevrolet Express and GMC Savana vehicles. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection." Risk Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash. Fix GM will notify owners, and dealers will reprogram the instrument panel cluster, free of charge. The recall began October 3, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192264500.
Filed with NHTSAOwner letter PDF
NHTSA campaign 19V644000 reported Sep 6, 2019 General Motors LLC the full filing, and every vehicle covered →
▲high

Equipment

325 vehicles 12% reported repaired built Oct 5, 2017 – Jan 8, 2019
Problem Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed. Risk The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash. Fix Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
NHTSA campaign 19V428000 reported Jun 11, 2019 Unicell Body Company Inc. the full filing, and every vehicle covered →
▲high

Visibility

N192218960
1,159 vehicles 70% reported repaired built Jul 31, 2015 – Mar 29, 2019
Problem General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation." Risk Tempered glass increases the risk of injury in the event of a side impact or rollover crash. Fix GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.
Filed with NHTSAOwner letter PDF
NHTSA campaign 19V387000 reported May 23, 2019 General Motors LLC the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

Whether any of this applies to one specific Express

A campaign covers a build range, not a model year, so two identical-looking cars from 2019 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Chevrolet publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2019 Chevrolet Express, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

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Parts & accessories for the 2019 Chevrolet Express

Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.

Find parts for this Express →

Owner complaints

Source: NHTSA complaint database
10complaints filed

1 involved a crash · 0 a fire · 2 injuries · 0 deaths reported

1.9 per 10,000 built · Chevrolet reported 52,955 Express built (its Early Warning production report to NHTSA)

Filed per year: 2019: 1 · 2023: 2 · 2025: 4 · 2026: 3

Most-cited components

Power Train 4
Service Brakes 4
Electrical System 1
Unspecified 1
Air Bags 1
Steering 1

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

The contact owns a 2019 Chevrolet Express NAV. The motorhome is a 2020 Coachman Freelander. The contact stated that while driving at an undisclosed speed, during the night and in the rain, the vehicle failed to accelerate as intended while depressing the accelerator pedal and jerked violently.
Service Brakes at 6,000 miles May 7, 2026 NHTSA owner report · ODI 11736302
Transmission locked - broken output shaft ring gear weld. -Yes its available for inspection. -Vehicle came to complete stop in middle of freeway as if emergency brake was applied unknowingly. Could be bad if going around corner or downhill -Problem confirmed by dealer -No -No warning signs or check engine light
Power Train May 8, 2026 NHTSA owner report · ODI 11736454
The OTA had the interstate lanes bottle necked down. Traffic was trying to merge. The van had already slowed down and moved into the thru lane closest to the median. The van was pushed off the road by a semi into the contrete barrier. The semi clipped the bumper on the front passenger's side.
Air Bags Aug 7, 2026 NHTSA owner report · ODI 11755530
Fluid leaking from hydraulic power brake booster causing longer braking distance & stiffer steering
Steering Nov 4, 2025 NHTSA owner report · ODI 11697388
The contact rented a 2019 Chevrolet Express van. The contact rented the vehicle from budget car rental (1919 5th ave, seattle, wa 98101). While the vehicle was parked on a hill, the contact's mother was exiting from the rear passenger sliding door and without warning, the sliding door closed on the contact's mother's right forearm and…
Electrical System at 2,540 miles Jun 20, 2019 NHTSA owner report · ODI 11221488
The contact owns a 2019 Chevrolet Express. The contact received notification of NHTSA Campaign Number: 24V702000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted.
Service Brakes Mar 20, 2025 NHTSA owner report · ODI 11649544

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Reported by Chevrolet itself: 1 death-or-injury claim on this model year in its quarterly Early Warning reports to NHTSA (49 CFR 579.21): 1 injured, as claimed, not verified — about 1.9 per 100,000 built. Every Express model year, by year and system → Dated and by system, they are exhibit F of the defect dossier.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
VAN RWDnot ratednot ratednot rated★★★☆☆29%
VAN RWDnot ratednot ratednot rated★★★☆☆29%
VAN RWDnot ratednot ratednot rated★★★☆☆28%

NHTSA New Car Assessment Program.

Service bulletins & campaigns

Source: NHTSA manufacturer communications
Extended coverage on file 1 filing by the manufacturer with NHTSA naming this model year

The term and the vehicles it covers are the manufacturer’s, as NHTSA’s summary of each filing states them; a dealer checks one particular car by its VIN. Every GM warranty extension (33) → · Every warranty extension on file, all makes →

Communicationsfiled with NHTSA 1,181
Most recentmanufacturer date 2026-09-26
Kindsas classified by NHTSA 1165 service bulletins, 10 service campaigns, 4 others

Most often about: Engine, Equipment, Unknown Or Other, Power Train, Electrical System.

  • PIT5698F Service bulletin
    2026-09-26 · Unknown Or Other
  • This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
  • PIP5700H Service bulletin
    2026-09-21 · Unknown Or Other
  • This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
  • PIP4902W Service bulletin
    2026-09-04 · Unknown Or Other
  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT5099J Service bulletin
    2026-07-21 · Unknown Or Other
  • PI to help diagnose A/C concern
  • PIT6247B Service bulletin
    2026-05-04 · Unknown Or Other
  • This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
  • PIT3271Q Service bulletin
    2026-04-01 · Unknown Or Other
  • This preliminary information communicates information about how to determine if a wheel and tires size change is available.
  • PIP6104 Service bulletin
    2026-03-09 · Unknown Or Other
  • This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
  • PIP4902V Service bulletin
    2026-03-09 · Unknown Or Other
  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

Diagnostic trouble codes on file

Source: NHTSA manufacturer communications and complaints

Codes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.

CodeWhat it meansMost often filed underWhere it appears
B3055
B3055 on Chevrolet →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Unknown Or Other7 bulletins
B3060
B3060 on Chevrolet →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Unknown Or Other7 bulletins
B3935
B3935 on Chevrolet →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Unknown Or Other7 bulletins
P2463
P2463 on Chevrolet →
Soot has built up in the diesel particulate filter beyond the allowed limit.Engine7 bulletins
P0521
P0521 on Chevrolet →
The oil pressure sensor reading does not track what the engine is doing.Engine5 bulletins
C0750Manufacturer-defined — the meaning is set by the automaker, not the standard.Unknown Or Other4 bulletins
C0755Manufacturer-defined — the meaning is set by the automaker, not the standard.Unknown Or Other4 bulletins
C0760Manufacturer-defined — the meaning is set by the automaker, not the standard.Unknown Or Other4 bulletins
C0765Manufacturer-defined — the meaning is set by the automaker, not the standard.Unknown Or Other4 bulletins
C0775Manufacturer-defined — the meaning is set by the automaker, not the standard.Unknown Or Other4 bulletins
P0300
P0300 on Chevrolet →
Misfire detected, but not isolated to one cylinder.Engine · Ignition coils →4 bulletins
P0308
P0308 on Chevrolet →
Cylinder 8 is misfiring.Engine · Ignition coils →4 bulletins

Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

At the New York inspection station

Source: New York State DMV

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2019 Chevrolet Express failed the emissions check on 0% of first inspections — lower than the 2.7% for every 2019 model-year vehicle inspected; and the safety inspection on 0.76% (every 2019 vehicle: 1.7%).

New York inspections 0%

failed emissions

655 initial inspections of 634 vehicles.

MeasureThe 2019 ExpressEvery 2019 vehicleBehind it
Failed the emissions check0%2.7%638
Failed the safety inspection0.76%1.7%655
Air-bag warning lamp stayed lit0.15%0.20%655
Miles driven a year12,2189,904odometer at inspection
Average odometer88,65272,084odometer at inspection

New York’s emissions test on these model years is an on-board diagnostics check: it fails a car whose check-engine light is on or whose self-tests have not finished. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2019 vehicle” is every 2019 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).

Common questions about the 2019 Express

Source: EPA, NHTSA and manufacturer press kits

Does the 2019 Chevrolet Express have any recalls?

NHTSA has posted 6 recall campaigns for the 2019 Chevrolet Express. The most serious on file is 24V702000, covering Service Brakes, Hydraulic. 1 of them was filed with no repair available at the time — NHTSA's file records what the manufacturer had in hand on the filing date, not what exists today. The manufacturer's own estimate for when a fix would be ready: February 28, 2025. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2019 Chevrolet Express?

NHTSA has not published a crash-test rating for the 2019 Chevrolet Express yet. On the recall record WhichTrim grades it D (69/100), which measures open and severe recalls rather than crash protection.

What are the dimensions of the 2019 Chevrolet Express?

Transport Canada measured it at 224.0–244.1 in long, 79.5 in wide (body, without mirrors), 81.5–81.9 in tall, on a 135.0–155.1 in wheelbase. Curb weight: 5,205–6,407 lb depending on configuration. Those are its measurements of the North American versions; every figure is in the table above.

What do owners complain about on the 2019 Chevrolet Express?

Owners have filed 10 complaints with NHTSA about the 2019 Chevrolet Express, most often about power train, service brakes, electrical system. Of those, 1 involved a crash, 2 reported injuries. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

Are there service bulletins for the 2019 Chevrolet Express?

The manufacturer has filed 1181 service bulletins and related communications with NHTSA for the 2019 Chevrolet Express, most often covering engine, equipment, unknown or other. The most recent is dated 2026-09-26. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

How does the 2019 Chevrolet Express do at state inspection?

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2019 Chevrolet Express failed the emissions check on 0% of first inspections — lower than the 2.7% for every 2019 model-year vehicle inspected; and the safety inspection on 0.76% (every 2019 vehicle: 1.7%). The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

DataHeldSourceWhat it covers — or what empty means
Fuel economy & configurationsnoneEPA certification recordsThe EPA does not certify vehicles rated over 8,500 lb GVWR, so heavy-duty nameplates have no entry at all.
Emission certificatesnoneEPA emission certificatesThe EPA published no certificate we could match to a configuration on this page.
Recalls6NHTSA recall campaignsA complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints10NHTSA complaint databaseAlso complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratings3 testedNHTSA NCAPOnly the configurations NHTSA chose to crash-test, which is never all of them.
Service bulletins1181NHTSA manufacturer communicationsEverything the manufacturer told its dealers about a defect or malfunction, short of a recall.
InvestigationsnoneNHTSA Office of Defects InvestigationNo defect investigation has been opened.
Driver-assist crash reportsnoneNHTSA Standing General Order 2021-01No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like.
Specifications filed with NHTSA8 fieldsNHTSA vPIC, decoded from VIN patternsWhat the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Measured dimensions7 fieldsTransport Canada, Canadian Vehicle SpecificationsLength, width, height, wheelbase, track and curb weight, measured on the North American versions.
Trims, pricing & equipmentnoneManufacturer press kitWe have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

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