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Chevrolet · Heavy-duty pickup

2024 Chevrolet Silverado 3500HD

Heavy-duty pickup
0 EPA-rated configurations
Data refreshed 2026-09-11
C
Safety Signal
76 / 100 from the NHTSA recall record
RecallsNHTSA campaigns3
Complaintsowner reports to NHTSA49
Crash ratingNHTSA overall—
20262025202420232022202120202019201820172016

The 2024 Chevrolet Silverado 3500HD is a heavy-duty pickup; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 3 recall campaigns for this model year, which gives it a Safety Signal grade of C. Owners have filed 49 complaints, most often about the electrical system.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

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Recalls (3)

Source: NHTSA recall database
▲high

Latches/Locks/Linkages

N242469160
131,231 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.RiskAn unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.FixOwners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
NHTSA campaign 24V894000reported Nov 26, 2024General Motors, LLC
▲high

Latches/Locks/Linkages

N232426400
570,434 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.RiskAn unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.FixOwners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
NHTSA campaign 24V060000reported Feb 1, 2024General Motors, LLC
▲high

Steering

N232414720
3,893 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.RiskA steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.FixDealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
NHTSA campaign 23V549000reported Aug 3, 2023General Motors, LLC

Owner complaints

Source: NHTSA complaint database
49complaints filed

2 involved a crash · 0 a fire · 1 injuries · 2 deaths reported

Filed per year: 2023: 7 · 2024: 17 · 2025: 11 · 2026: 14

Most-cited components

Electrical System21
Power Train15
Service Brakes12
Unspecified6
Fuel/Propulsion System3
Structure3

What owners describe

“While driving along pulling a trailer, you unexpectedly lose you trailer brakes. Someone is going to get seriously injured or killed if GM doesn't fix this.”Oct 15, 2024 · Service Brakes · NHTSA owner report
“The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a camper, upon coming to a complete stop, the message "Brakes Disconnected" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No other warning lig…”Oct 1, 2024 · Electrical System · NHTSA owner report
“While traveling with a 5th wheel camper (Grand Design), that has solar panels the brake controller stops providing a connection to the trailer brakes. This is a know problem of the 2024 Chevrolets and so far there is not a fix that I know of. This is a big big safety issue because the trailer is heavy and hard to stop.…”Aug 28, 2024 · Electrical System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Compare the 2024 Silverado 3500HD with

2024 GMC Sierra 2500HD →2024 GMC Sierra 3500HD →2024 Ram 2500 →2024 Ford F-350 Super Duty →2024 Ram 3500 →

Other Silverado 3500HD model years

C

2026 Chevrolet Silverado 3500HD

3 recalls · 2 complaints

A

2025 Chevrolet Silverado 3500HD

1 recalls · 12 complaints

A

2023 Chevrolet Silverado 3500HD

1 recalls · 15 complaints

C

2022 Chevrolet Silverado 3500HD

3 recalls · 27 complaints

F

2021 Chevrolet Silverado 3500HD

5 recalls · 39 complaints

F

2020 Chevrolet Silverado 3500HD

8 recalls · 42 complaints

F

2019 Chevrolet Silverado 3500HD

7 recalls · 21 complaints

F

2018 Chevrolet Silverado 3500HD

6 recalls · 19 complaints

F

2017 Chevrolet Silverado 3500HD

6 recalls · 13 complaints

F

2016 Chevrolet Silverado 3500HD

6 recalls · 51 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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