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2024 GMC Sierra 3500HD

Heavy-duty pickup
0 EPA-rated configurations
Data refreshed 2026-09-11
C
Safety Signal
76 / 100 from the NHTSA recall record
RecallsNHTSA campaigns3
Complaintsowner reports to NHTSA44
Crash ratingNHTSA overall—
20262025202420232022202120202019201820172016

The 2024 GMC Sierra 3500HD is a heavy-duty pickup; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 3 recall campaigns for this model year, which gives it a Safety Signal grade of C. Owners have filed 44 complaints, most often about the electrical system.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

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Recalls (3)

Source: NHTSA recall database
▲high

Latches/Locks/Linkages

N242469160
131,231 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.RiskAn unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.FixOwners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
NHTSA campaign 24V894000reported Nov 26, 2024General Motors, LLC
▲high

Latches/Locks/Linkages

N232426400
570,434 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.RiskAn unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.FixOwners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
NHTSA campaign 24V060000reported Feb 1, 2024General Motors, LLC
▲high

Steering

N232414720
3,893 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.RiskA steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.FixDealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
NHTSA campaign 23V549000reported Aug 3, 2023General Motors, LLC

Owner complaints

Source: NHTSA complaint database
44complaints filed

0 involved a crash · 1 a fire · 1 injuries · 0 deaths reported

Filed per year: 2023: 2 · 2024: 14 · 2025: 18 · 2026: 10

Most-cited components

Electrical System12
Power Train12
Service Brakes7
Engine6
Unspecified6
Steering4

What owners describe

“Transmission has a bad vibration at low RPMs under acceleration as well as slipping and hard shifts. A few times the transmission has locked up the briefly. It also runs very hot between 180 and 249 degrees. Have been researching this when I came across all the problems and recalls however nothing listed for my VIN”Apr 20, 2025 · Power Train · NHTSA owner report
“The Vader Chrome on the front of vehicle is peeling. This includes the grille and surrounding areas. This area has been inspected by a representative at GMC and at a dealership. GMC refuses to stand by their product.”Mar 18, 2025 · Structure · NHTSA owner report
“Nothing has happened so far but I believe they have an issue with the Allison transmission. When you first start off in the morning driving slow the transmission shifts hard with a thump. I've taken it in to the GMC dealership in Ft. Walton Beach, Florida and they kept the truck overnight and said everything seems to w…”Feb 17, 2025 · Power Train · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Compare the 2024 Sierra 3500HD with

2024 Chevrolet Silverado 2500HD →2024 Chevrolet Silverado 3500HD →

Other Sierra 3500HD model years

B

2026 GMC Sierra 3500HD

2 recalls · 4 complaints

A

2025 GMC Sierra 3500HD

1 recalls · 16 complaints

A

2023 GMC Sierra 3500HD

1 recalls · 28 complaints

C

2022 GMC Sierra 3500HD

3 recalls · 31 complaints

F

2021 GMC Sierra 3500HD

5 recalls · 20 complaints

F

2020 GMC Sierra 3500HD

8 recalls · 51 complaints

F

2019 GMC Sierra 3500HD

7 recalls · 13 complaints

F

2018 GMC Sierra 3500HD

6 recalls · 14 complaints

F

2017 GMC Sierra 3500HD

7 recalls · 13 complaints

F

2016 GMC Sierra 3500HD

6 recalls · 19 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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