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Chevrolet · Heavy-duty pickup

2023 Chevrolet Silverado 2500HD

Heavy-duty pickup
0 EPA-rated configurations
Data refreshed 2026-09-11

Safety Signal

92 / 100 from the NHTSA recall record

RecallsNHTSA campaigns1

Complaintsowner reports to NHTSA46

Crash ratingNHTSA overall—

2026 2025 2024 2023 2022 2021 2020 2019 2018 2017 2016

The 2023 Chevrolet Silverado 2500HD is a heavy-duty pickup; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 1 recall campaign for this model year, which gives it a Safety Signal grade of A. Owners have filed 46 complaints, most often about the power train.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

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Recalls (1)

Source: NHTSA recall database

▲high

Latches/Locks/Linkages

N232426400

570,434 vehicles

ProblemGeneral Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.RiskAn unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.FixOwners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

NHTSA campaign 24V060000reported Feb 1, 2024General Motors, LLC

Owner complaints

Source: NHTSA complaint database

46complaints filed

0 involved a crash · 2 a fire · 1 injuries · 0 deaths reported

Filed per year: 2023: 3 · 2024: 11 · 2025: 15 · 2026: 17

Most-cited components

Power Train17

Electrical System16

Engine7

Unspecified7

Latches/Locks/Linkages4

Exterior Lighting3

What owners describe

“While driving my truck it shifts into tow mode by itself, also on june 1st 2025 my truck shifted to 4 low by itself .”Jun 3, 2025 · Power Train · NHTSA owner report

“Tailgate randomly opens and closes on its own. It will continue to do so until I start the truck up and then it will start doing it again as soon as I open my drivers side door. Also, the tailgate will no longer open by the button that is on the tailgate. The only way to open the tailgate is to push the button on the r…”May 19, 2025 · Electrical System · NHTSA owner report

“My truck has 50k miles and while driving down the road heard a loud pop and felt the truck jerk. Then the truck entered low power mode and the engine light turned on. I took it to the dealership and they are contributing it to the transmission valve body. Has been in the shop for 3 week so far and still no update when …”Apr 16, 2025 · Power Train · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Compare the 2023 Silverado 2500HD with

2023 GMC Sierra 2500HD →2023 GMC Sierra 3500HD →2023 Ram 2500 →2023 Ford F-250 Super Duty →2023 Ford F-350 Super Duty →

Other Silverado 2500HD model years

2026 Chevrolet Silverado 2500HD

2 recalls · 5 complaints

2025 Chevrolet Silverado 2500HD

1 recalls · 28 complaints

2024 Chevrolet Silverado 2500HD

4 recalls · 139 complaints

2022 Chevrolet Silverado 2500HD

3 recalls · 93 complaints

2021 Chevrolet Silverado 2500HD

6 recalls · 84 complaints

2020 Chevrolet Silverado 2500HD

10 recalls · 103 complaints

2019 Chevrolet Silverado 2500HD

7 recalls · 74 complaints

2018 Chevrolet Silverado 2500HD

5 recalls · 52 complaints

2017 Chevrolet Silverado 2500HD

5 recalls · 54 complaints

2016 Chevrolet Silverado 2500HD

5 recalls · 123 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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