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GMC · Heavy-duty pickup

2023 GMC Sierra 3500HD

Heavy-duty pickup
0 EPA-rated configurations
Data refreshed 2026-09-11
A
Safety Signal
92 / 100 from the NHTSA recall record
RecallsNHTSA campaigns1
Complaintsowner reports to NHTSA28
Crash ratingNHTSA overall—
20262025202420232022202120202019201820172016

The 2023 GMC Sierra 3500HD is a heavy-duty pickup; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 1 recall campaign for this model year, which gives it a Safety Signal grade of A. Owners have filed 28 complaints, most often about the power train.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Factory warranty running out?

The 2023 GMC Sierra 3500HD is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (1)

Source: NHTSA recall database
▲high

Latches/Locks/Linkages

N232426400
570,434 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.RiskAn unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.FixOwners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
NHTSA campaign 24V060000reported Feb 1, 2024General Motors, LLC

Owner complaints

Source: NHTSA complaint database
28complaints filed

5 involved a crash · 0 a fire · 1 injuries · 0 deaths reported

Filed per year: 2023: 3 · 2024: 8 · 2025: 8 · 2026: 9

Most-cited components

Power Train14
Forward Collision Avoidance4
Electrical System4
Unspecified3
Engine3
Wheels3

What owners describe

“The brake controller on trucks error out while towing. Shuts brakes off. Not a good thing towing 16,000lbs down hill. Almost accident. Destroyed my truck brakes and warped rotors. The controller checks the house battery on trailer and if not in range shuts brakes off. The brake towing screen in truck states all is good…”Nov 10, 2025 · Electrical System · NHTSA owner report
“The contact owns a 2023 GMC Sierra 3500. The contact stated that while driving approximately 60 MPH, the messages "Service Charging System" and "Service Diesel Emissions System" were displayed, and suddenly the power steering and power brakes malfunctioned, causing the contact to almost lose control of the vehicle. The…”Sep 18, 2025 · Engine And Engine Cooling · NHTSA owner report
“My rear wheels randomly lock up and truck violently shakes. It does it randomly in very long trips so GM and every dealer I've brought it to just says that "they cant help me because they cant get it to replicate. Had the same issue with my 2020 and it has an open recall for the exact same thing. This is very dangerous…”Aug 25, 2025 · Power Train · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Compare the 2023 Sierra 3500HD with

2023 Chevrolet Silverado 2500HD →2023 Chevrolet Silverado 3500HD →

Other Sierra 3500HD model years

B

2026 GMC Sierra 3500HD

2 recalls · 4 complaints

A

2025 GMC Sierra 3500HD

1 recalls · 16 complaints

C

2024 GMC Sierra 3500HD

3 recalls · 44 complaints

C

2022 GMC Sierra 3500HD

3 recalls · 31 complaints

F

2021 GMC Sierra 3500HD

5 recalls · 20 complaints

F

2020 GMC Sierra 3500HD

8 recalls · 51 complaints

F

2019 GMC Sierra 3500HD

7 recalls · 13 complaints

F

2018 GMC Sierra 3500HD

6 recalls · 14 complaints

F

2017 GMC Sierra 3500HD

7 recalls · 13 complaints

F

2016 GMC Sierra 3500HD

6 recalls · 19 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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