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2024 Chevrolet Silverado 2500HD

Heavy-duty pickup
0 EPA-rated configurations
Data refreshed 2026-09-11
D
Safety Signal
68 / 100 from the NHTSA recall record
RecallsNHTSA campaigns4
Complaintsowner reports to NHTSA139
Crash ratingNHTSA overall—
20262025202420232022202120202019201820172016

The 2024 Chevrolet Silverado 2500HD is a heavy-duty pickup; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 4 recall campaigns for this model year, which gives it a Safety Signal grade of D. Owners have filed 139 complaints, most often about the electrical system.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

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Recalls (4)

Source: NHTSA recall database
▲high

Tires

N262561970
8 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.RiskDriving with underinflated tires can increase the risk of a crash.FixDealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) invol
NHTSA campaign 26V530000reported Aug 13, 2026General Motors, LLC
▲high

Latches/Locks/Linkages

N242469160
131,231 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.RiskAn unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.FixOwners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
NHTSA campaign 24V894000reported Nov 26, 2024General Motors, LLC
▲high

Latches/Locks/Linkages

N232426400
570,434 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.RiskAn unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.FixOwners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
NHTSA campaign 24V060000reported Feb 1, 2024General Motors, LLC
▲high

Steering

N232414720
3,893 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.RiskA steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.FixDealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
NHTSA campaign 23V549000reported Aug 3, 2023General Motors, LLC

Owner complaints

Source: NHTSA complaint database
139complaints filed

3 involved a crash · 1 a fire · 3 injuries · 0 deaths reported

Filed per year: 2023: 28 · 2024: 29 · 2025: 57 · 2026: 25

Most-cited components

Electrical System55
Service Brakes37
Power Train36
Unspecified23
Engine13
Fuel/Propulsion System8

What owners describe

“I kept getting “check trailer wiringâ€� messages followed by a “trailer disconnectedâ€� message while towing a trailer and the trailer brakes would not engage. The trailer would “reconnectâ€� and then “disconnectâ€� constantly while driving. I lost my trailer brakes while trying to brake down a hill. Not having…”Oct 13, 2023 · Electrical System · NHTSA owner report
“If our trailer is plugged into the truck the warning "check trailer wiring" pops up. The warning ("check trailer wiring") would display and then the message "trailer connected" would generally happen. The trailer breaks disconnect during this time making it extremally dangerous for us and anyone else on the road if we …”Oct 4, 2023 · Service Brakes · NHTSA owner report
“The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the message "Check Trailer Wiring - Trailer brakes Disconnected" was displayed on the instrument panel. The contact stated that the failure caused the trailer brakes to fail to engage as needed. The vehicle had been ta…”Oct 3, 2023 · Electrical System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
PU/CC 4WDnot rated★★★★★★★★★★not rated—
PU/CC RWDnot rated★★★★★★★★★★not rated—

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning, lane departure warning, automatic emergency braking.

Compare the 2024 Silverado 2500HD with

2024 GMC Sierra 2500HD →2024 GMC Sierra 3500HD →2024 Ram 2500 →2024 Ford F-350 Super Duty →2024 Ram 3500 →

Other Silverado 2500HD model years

B

2026 Chevrolet Silverado 2500HD

2 recalls · 5 complaints

A

2025 Chevrolet Silverado 2500HD

1 recalls · 28 complaints

A

2023 Chevrolet Silverado 2500HD

1 recalls · 46 complaints

C

2022 Chevrolet Silverado 2500HD

3 recalls · 93 complaints

F

2021 Chevrolet Silverado 2500HD

6 recalls · 84 complaints

F

2020 Chevrolet Silverado 2500HD

10 recalls · 103 complaints

F

2019 Chevrolet Silverado 2500HD

7 recalls · 74 complaints

F

2018 Chevrolet Silverado 2500HD

5 recalls · 52 complaints

F

2017 Chevrolet Silverado 2500HD

5 recalls · 54 complaints

D

2016 Chevrolet Silverado 2500HD

5 recalls · 123 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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