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Chevrolet · Heavy-duty pickup

2023 Chevrolet Silverado 3500HD

Heavy-duty pickup
0 EPA-rated configurations
Data refreshed 2026-09-11
A
Safety Signal
92 / 100 from the NHTSA recall record
RecallsNHTSA campaigns1
Complaintsowner reports to NHTSA15
Crash ratingNHTSA overall—
20262025202420232022202120202019201820172016

The 2023 Chevrolet Silverado 3500HD is a heavy-duty pickup; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 1 recall campaign for this model year, which gives it a Safety Signal grade of A. Owners have filed 15 complaints, most often about the power train.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Factory warranty running out?

The 2023 Chevrolet Silverado 3500HD is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (1)

Source: NHTSA recall database
▲high

Latches/Locks/Linkages

N232426400
570,434 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.RiskAn unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.FixOwners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
NHTSA campaign 24V060000reported Feb 1, 2024General Motors, LLC

Owner complaints

Source: NHTSA complaint database
15complaints filed

0 involved a crash · 0 a fire · 0 injuries · 0 deaths reported

Filed per year: 2024: 3 · 2025: 9 · 2026: 3

Most-cited components

Power Train12
Engine4
Latches/Locks/Linkages2
Unspecified1
Fuel/Propulsion System1
Electrical System1

What owners describe

“The contact owns a 2023 Chevrolet Silverado 3500. The contact stated that after the tailgate became wet from rain, the tailgate unintendedly opened intermittently. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V060000…”Jul 8, 2026 · Latches/Locks/Linkages · NHTSA owner report
“The valve body assembly is not letting it to shift right when driving from 50mph to 60 mph it has a clunking noise I have it replaced and is still not working correctly GM knows there is a problem with the 10 speed transmissions I have a 2023 3500 diesel with the same problem as the recalls on the 2020 to 2022 years It…”Jun 27, 2026 · Power Train · NHTSA owner report
“Engine started running extremely rough shaking vehicle. Various warning lights lit up. Took vehicle to dealer and was told that I need a new duramax engine because the cylinders are scored. Vehicle has about 58k miles It has been at the dealer for 3 weeks and they say they have no idea when they can get it fixed. It is…”Jun 3, 2026 · Engine · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Compare the 2023 Silverado 3500HD with

2023 GMC Sierra 2500HD →2023 GMC Sierra 3500HD →2023 Ram 2500 →2023 Ford F-250 Super Duty →2023 Ford F-350 Super Duty →

Other Silverado 3500HD model years

C

2026 Chevrolet Silverado 3500HD

3 recalls · 2 complaints

A

2025 Chevrolet Silverado 3500HD

1 recalls · 12 complaints

C

2024 Chevrolet Silverado 3500HD

3 recalls · 49 complaints

C

2022 Chevrolet Silverado 3500HD

3 recalls · 27 complaints

F

2021 Chevrolet Silverado 3500HD

5 recalls · 39 complaints

F

2020 Chevrolet Silverado 3500HD

8 recalls · 42 complaints

F

2019 Chevrolet Silverado 3500HD

7 recalls · 21 complaints

F

2018 Chevrolet Silverado 3500HD

6 recalls · 19 complaints

F

2017 Chevrolet Silverado 3500HD

6 recalls · 13 complaints

F

2016 Chevrolet Silverado 3500HD

6 recalls · 51 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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