GM bulletin 25-NA-118
What it saysThis service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB)… NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated May 8, 2025, received Sep 10, 2025, about the forward collision avoidance. It names 261 model years across Chevrolet, GMC, Buick and Cadillac (2020–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25-NA-118 | Service bulletin | May 8, 2025 | 11023051 | PDF, 118 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themChevrolet 118 model years
and 71 more on this site: 2025 Chevrolet Express, 2024 Chevrolet Express, 2023 Chevrolet Express, 2022 Chevrolet Express, 2021 Chevrolet Express, 2020 Chevrolet Express, 2020 Chevrolet Impala, 2025 Chevrolet Malibu, 2024 Chevrolet Malibu, 2023 Chevrolet Malibu, 2022 Chevrolet Malibu, 2021 Chevrolet Malibu, 2020 Chevrolet Malibu, 2026 Chevrolet Silverado, 2025 Chevrolet Silverado, 2024 Chevrolet Silverado, 2023 Chevrolet Silverado, 2022 Chevrolet Silverado, 2021 Chevrolet Silverado, 2020 Chevrolet Silverado, 2026 Chevrolet Silverado 2500HD, 2025 Chevrolet Silverado 2500HD, 2024 Chevrolet Silverado 2500HD, 2023 Chevrolet Silverado 2500HD, 2022 Chevrolet Silverado 2500HD, 2021 Chevrolet Silverado 2500HD, 2020 Chevrolet Silverado 2500HD, 2026 Chevrolet Silverado 3500HD, 2025 Chevrolet Silverado 3500HD, 2024 Chevrolet Silverado 3500HD, 2023 Chevrolet Silverado 3500HD, 2022 Chevrolet Silverado 3500HD, 2021 Chevrolet Silverado 3500HD, 2020 Chevrolet Silverado 3500HD, 2020 Chevrolet Sonic, 2022 Chevrolet Spark, 2021 Chevrolet Spark, 2020 Chevrolet Spark, 2026 Chevrolet Suburban, 2025 Chevrolet Suburban, 2024 Chevrolet Suburban, 2023 Chevrolet Suburban, 2022 Chevrolet Suburban, 2021 Chevrolet Suburban, 2020 Chevrolet Suburban, 2026 Chevrolet Tahoe, 2025 Chevrolet Tahoe, 2024 Chevrolet Tahoe, 2023 Chevrolet Tahoe, 2022 Chevrolet Tahoe, 2021 Chevrolet Tahoe, 2020 Chevrolet Tahoe, 2026 Chevrolet Trailblazer, 2025 Chevrolet Trailblazer, 2024 Chevrolet Trailblazer, 2023 Chevrolet Trailblazer, 2022 Chevrolet Trailblazer, 2021 Chevrolet Trailblazer, 2026 Chevrolet Traverse, 2025 Chevrolet Traverse, 2024 Chevrolet Traverse, 2023 Chevrolet Traverse, 2022 Chevrolet Traverse, 2021 Chevrolet Traverse, 2020 Chevrolet Traverse, 2026 Chevrolet Trax, 2025 Chevrolet Trax, 2024 Chevrolet Trax, 2022 Chevrolet Trax, 2021 Chevrolet Trax, 2020 Chevrolet Trax.
Also filed against model years this site has no page for: 2024 Chevrolet Bolt EV; 2025 Chevrolet Brightdrop 400; 2026 Chevrolet Brightdrop 400; 2025 Chevrolet Brightdrop 600; 2026 Chevrolet Brightdrop 600; 2020 Chevrolet Trailblazer; 2023 Chevrolet Trax.
GMC 63 model years
and 51 more on this site: 2025 GMC Canyon, 2024 GMC Canyon, 2023 GMC Canyon, 2022 GMC Canyon, 2021 GMC Canyon, 2020 GMC Canyon, 2025 GMC Hummer EV, 2024 GMC Hummer EV, 2023 GMC Hummer EV, 2026 GMC Savana, 2025 GMC Savana, 2024 GMC Savana, 2023 GMC Savana, 2022 GMC Savana, 2021 GMC Savana, 2020 GMC Savana, 2026 GMC Sierra, 2025 GMC Sierra, 2024 GMC Sierra, 2023 GMC Sierra, 2022 GMC Sierra, 2021 GMC Sierra, 2020 GMC Sierra, 2026 GMC Sierra 2500HD, 2025 GMC Sierra 2500HD, 2024 GMC Sierra 2500HD, 2023 GMC Sierra 2500HD, 2022 GMC Sierra 2500HD, 2021 GMC Sierra 2500HD, 2020 GMC Sierra 2500HD, 2026 GMC Sierra 3500HD, 2025 GMC Sierra 3500HD, 2024 GMC Sierra 3500HD, 2023 GMC Sierra 3500HD, 2022 GMC Sierra 3500HD, 2021 GMC Sierra 3500HD, 2020 GMC Sierra 3500HD, 2026 GMC Terrain, 2025 GMC Terrain, 2024 GMC Terrain, 2023 GMC Terrain, 2022 GMC Terrain, 2021 GMC Terrain, 2020 GMC Terrain, 2026 GMC Yukon, 2025 GMC Yukon, 2024 GMC Yukon, 2023 GMC Yukon, 2022 GMC Yukon, 2021 GMC Yukon, 2020 GMC Yukon.
Also filed against model years this site has no page for: 2024 GMC 3500HD; 2022 GMC Hummer EV Pickup; 2026 GMC Hummer EV Pickup; 2026 GMC Hummer EV SUV.
Buick 26 model years
and 17 more on this site: 2025 Buick Encore, 2024 Buick Encore, 2023 Buick Encore, 2022 Buick Encore, 2021 Buick Encore, 2020 Buick Encore, 2026 Buick Envision, 2025 Buick Envision, 2024 Buick Envision, 2023 Buick Envision, 2022 Buick Envision, 2021 Buick Envision, 2020 Buick Envision, 2026 Buick Envista, 2025 Buick Envista, 2024 Buick Envista, 2020 Buick Regal.
Also filed against model years this site has no page for: 2020 Buick Lacrosse.
Cadillac 54 model years
and 42 more on this site: 2025 Cadillac CT5, 2024 Cadillac CT5, 2023 Cadillac CT5, 2022 Cadillac CT5, 2021 Cadillac CT5, 2020 Cadillac CT5, 2020 Cadillac CT6, 2026 Cadillac Celestiq, 2025 Cadillac Celestiq, 2026 Cadillac Escalade, 2025 Cadillac Escalade, 2024 Cadillac Escalade, 2023 Cadillac Escalade, 2022 Cadillac Escalade, 2021 Cadillac Escalade, 2020 Cadillac Escalade, 2026 Cadillac Lyriq, 2025 Cadillac Lyriq, 2024 Cadillac Lyriq, 2023 Cadillac Lyriq, 2026 Cadillac Optiq, 2025 Cadillac Optiq, 2026 Cadillac Vistiq, 2025 Cadillac XT4, 2024 Cadillac XT4, 2023 Cadillac XT4, 2022 Cadillac XT4, 2021 Cadillac XT4, 2020 Cadillac XT4, 2026 Cadillac XT5, 2025 Cadillac XT5, 2024 Cadillac XT5, 2023 Cadillac XT5, 2022 Cadillac XT5, 2021 Cadillac XT5, 2020 Cadillac XT5, 2025 Cadillac XT6, 2024 Cadillac XT6, 2023 Cadillac XT6, 2022 Cadillac XT6, 2021 Cadillac XT6, 2020 Cadillac XT6.
Also filed against model years this site has no page for: 2021 Cadillac CT6; 2026 Cadillac XT4; 2026 Cadillac XT6; 2020 Cadillac XTS.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 245 model years this bulletin names have filed 19,361 complaints with NHTSA since 2015. 1,094 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On Christmas Day 2025 my Tailgate flies open on its own and I see my cargo flying out and a piece of it bounced off my taillight passenger side braking the taillight and then when attempting to pull over my lane departing feature try’s to correct its self and I hit the median luckily at slower than I was going but enough to make a decent…
2023 GMC Sierra 3500HD · Forward Collision Avoidance · filed with NHTSA Jan 13, 2026
I was driving with my cruise control set at 77 mph in the fast lane of a four-lane highway. There was no one in front of me for more than 3/4 of a mile. A car in the lane to my right apparently triggered the automatic breaking system to the point it slammed on my brakes, pushed me into the steering wheel, and slowed me all the way to 38…
2024 GMC Canyon · Forward Collision Avoidance · filed with NHTSA Apr 21, 2024
On several occasions, this vehicle break pretty hard for no apparent reason in a red rectangle with a crash symbol came up on the windshield a few times we’ve had people behind us which created dangerous situation and there’s no apparent reasons for this vehicle breaking there was nothing in front of us at times there were vehicles in…
2026 GMC Acadia · Forward Collision Avoidance · filed with NHTSA Apr 13, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group40 other manufacturer communications filed against these GM models under the same component group (forward collision avoidance), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N252500161-01 | Service campaign | Jul 23, 2025 | If the driver receives a “Driver Assist Unavailable” message, and SuperCruise is non-functional, all future OTA updates may fail. Dealers wi… |
| N252500160-01 | Service campaign | Jul 23, 2025 | If the driver receives a “Driver Assist Unavailable” message, and SuperCruise is non-functional, all future OTA updates may fail. Dealers wi… |
| 24-NA-138 | Service bulletin | May 7, 2025 | This service bulletin provides repair information to correct a customer concern of Forward Collision Alert Unavailable DIC Message with U300… |
| 25-NA-070 | Service bulletin | Mar 21, 2025 | This service bulletin provides information on Super Cruise IME Recognition. |
| 25-NA-060 | Service bulletin | Mar 11, 2025 | This service bulletin provides information for dealers/technicians on Diagnostic Aid - Super Cruise Unavailable. |
| PIT6325A | Service bulletin | Feb 25, 2025 | This Preliminary information communicates a issue with the forward camera that causes a Forward Collision Unavailable Message With DTC U3000… |
| 25-NA-026 | Service bulletin | Feb 11, 2025 | This service bulletin provides repair information to correct a customer concern of Service Drivers Assist Message Illuminated, Super Cruise… |
| 25-NA-006 | Service bulletin | Jan 15, 2025 | This technical bulletin provides a procedure to correct the condition of Super Cruise Unavailable Message with DTC U1615 Set or Stored. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 25-NA-118 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25-NA-118 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 25-NA-118 cover?
The manufacturer filed it against 261 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2026 Buick Enclave, 2025 Buick Enclave, 2024 Buick Enclave, 2023 Buick Enclave, 2022 Buick Enclave, 2021 Buick Enclave and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.