Cadillac bulletin PIT6325A
What it saysThis Preliminary information communicates a issue with the forward camera that causes a Forward Collision Unavailable Message With DTC U3000 SYM 45 or 54 due to a software anomaly and how to correct it. NHTSA’s full summary ↓
Cadillac filed this with NHTSA as a service bulletin dated Feb 25, 2025, received Mar 2, 2025, about the forward collision avoidance. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates a issue with the forward camera that causes a Forward Collision Unavailable Message With DTC U3000 SYM 45 or 54 due to a software anomaly and how to correct it.
Trouble codes it names: U3000
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIT6325A | Service bulletin | Feb 25, 2025 | 11014625 | PDF, 27 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 2810835 | Front View Camera Reprogramming with SPS | 0.3 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Cadillac’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the warnings for the 2025 Escalade →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 38 complaints with NHTSA since 2015. 2 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group12 other manufacturer communications filed against the Cadillac Escalade under the same component group (forward collision avoidance), newest first. The eight newest are listed; the rest are on the Cadillac list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N252500161-01 | Service campaign | Jul 23, 2025 | If the driver receives a “Driver Assist Unavailable” message, and SuperCruise is non-functional, all future OTA updates may fail. Dealers wi… |
| 25-NA-118 | Service bulletin | May 8, 2025 | This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions need… |
| 25-NA-070 | Service bulletin | Mar 21, 2025 | This service bulletin provides information on Super Cruise IME Recognition. |
| 25-NA-060 | Service bulletin | Mar 11, 2025 | This service bulletin provides information for dealers/technicians on Diagnostic Aid - Super Cruise Unavailable. |
| PIT6186D | Service bulletin | Dec 16, 2024 | This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes setting and Enginee… |
| PIT5551P | Service bulletin | Oct 1, 2024 | This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braki… |
| 24-NA-090 | Service bulletin | May 24, 2024 | This technical bulletin provides repair information to correct a customer concern of SuperCruise Unavailable – No road Info: Road Expansion. |
| PIT5551N | Service bulletin | Feb 21, 2024 | This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braki… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac PIT6325A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIT6325A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does PIT6325A cover?
The manufacturer filed it against 1 model year: 2025 Cadillac Escalade. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.