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Manufacturer communication · Service bulletin · 4 brands

GM bulletin PIC6540K

What it saysThis Preliminary information communicates to dealers a procedure to reset the radio. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Sep 28, 2026, received Oct 5, 2026. It names 194 model years across Chevrolet, GMC, Buick and Cadillac (2023–2027). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information communicates to dealers a procedure to reset the radio.

Kind Service bulletin Manufacturer date Sep 28, 2026 Received by NHTSA Oct 5, 2026 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIC6540KService bulletinSep 28, 202611038132PDF, 110 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Chevrolet 97 model years

and 25 more on this site: 2025 Chevrolet Silverado 3500HD, 2024 Chevrolet Silverado 3500HD, 2023 Chevrolet Silverado 3500HD, 2027 Chevrolet Suburban, 2026 Chevrolet Suburban, 2025 Chevrolet Suburban, 2024 Chevrolet Suburban, 2023 Chevrolet Suburban, 2027 Chevrolet Tahoe, 2026 Chevrolet Tahoe, 2025 Chevrolet Tahoe, 2024 Chevrolet Tahoe, 2023 Chevrolet Tahoe, 2026 Chevrolet Trailblazer, 2025 Chevrolet Trailblazer, 2024 Chevrolet Trailblazer, 2023 Chevrolet Trailblazer, 2027 Chevrolet Traverse, 2026 Chevrolet Traverse, 2025 Chevrolet Traverse, 2024 Chevrolet Traverse, 2023 Chevrolet Traverse, 2026 Chevrolet Trax, 2025 Chevrolet Trax, 2024 Chevrolet Trax.

Also filed against model years this site has no page for: 2024 Chevrolet 3500HD; 2023 Chevrolet 4500HD; 2023 Chevrolet 5500HD; 2023 Chevrolet 6500HD; 2024 Chevrolet Bolt EV; 2025 Chevrolet Brightdrop 400; 2026 Chevrolet Brightdrop 400; 2025 Chevrolet Brightdrop 600; 2026 Chevrolet Brightdrop 600; 2023 Chevrolet LOW Cab Forward 3500; 2024 Chevrolet LOW Cab Forward 3500; 2025 Chevrolet LOW Cab Forward 3500; 2026 Chevrolet LOW Cab Forward 3500; 2023 Chevrolet LOW Cab Forward 4500; 2024 Chevrolet LOW Cab Forward 4500; 2025 Chevrolet LOW Cab Forward 4500; 2026 Chevrolet LOW Cab Forward 4500; 2023 Chevrolet LOW Cab Forward 5500; 2024 Chevrolet LOW Cab Forward 5500; 2025 Chevrolet LOW Cab Forward 5500; 2026 Chevrolet LOW Cab Forward 5500; 2023 Chevrolet LOW Cab Forward 6500; 2024 Chevrolet LOW Cab Forward 6500; 2025 Chevrolet LOW Cab Forward 6500; 2026 Chevrolet LOW Cab Forward 6500; 2023 Chevrolet LOW Cab Forward 7500; 2024 Chevrolet LOW Cab Forward 7500; 2025 Chevrolet LOW Cab Forward 7500; 2026 Chevrolet LOW Cab Forward 7500; 2025 Chevrolet LOW Cab Forward N Series; 2027 Chevrolet Trailblazer; 2023 Chevrolet Trax.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 154 model years this bulletin names have filed 8,459 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIC6540K a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIC6540K repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does PIC6540K cover?

The manufacturer filed it against 194 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2027 Buick Enclave, 2026 Buick Enclave, 2025 Buick Enclave, 2024 Buick Enclave, 2023 Buick Enclave, 2026 Buick Encore and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.