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Manufacturer communication · Service bulletin · 4 brands

GM bulletin 24-NA-229

What it saysThis bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Apr 10, 2025, received Dec 2, 2024, about the electrical system — 2 documents under this number. It names 180 model years across Chevrolet, GMC, Buick and Cadillac (2020–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.

Kind Service bulletin Manufacturer date Apr 10, 2025 Received by NHTSA Dec 2, 2024 Components Electrical System First dated Oct 17, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-NA-229Service bulletinApr 10, 202511019017PDF, 658 KB
24-NA-229Service bulletinOct 17, 202411010901PDF, 657 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Chevrolet 71 model years

and 31 more on this site: 2020 Chevrolet Silverado, 2025 Chevrolet Silverado 2500HD, 2024 Chevrolet Silverado 2500HD, 2023 Chevrolet Silverado 2500HD, 2022 Chevrolet Silverado 2500HD, 2021 Chevrolet Silverado 2500HD, 2020 Chevrolet Silverado 2500HD, 2025 Chevrolet Silverado 3500HD, 2024 Chevrolet Silverado 3500HD, 2023 Chevrolet Silverado 3500HD, 2022 Chevrolet Silverado 3500HD, 2021 Chevrolet Silverado 3500HD, 2020 Chevrolet Silverado 3500HD, 2025 Chevrolet Suburban, 2024 Chevrolet Suburban, 2023 Chevrolet Suburban, 2022 Chevrolet Suburban, 2021 Chevrolet Suburban, 2020 Chevrolet Suburban, 2025 Chevrolet Tahoe, 2024 Chevrolet Tahoe, 2023 Chevrolet Tahoe, 2022 Chevrolet Tahoe, 2021 Chevrolet Tahoe, 2020 Chevrolet Tahoe, 2025 Chevrolet Traverse, 2024 Chevrolet Traverse, 2023 Chevrolet Traverse, 2022 Chevrolet Traverse, 2021 Chevrolet Traverse, 2020 Chevrolet Traverse.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 179 model years this bulletin names have filed 16,615 complaints with NHTSA since 2015. 2,903 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2020 Chevrolet Silverado, the 33 owners who gave an odometer reading for Electrical System reported it at a median of 7,300 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

My Traverse prompted me to do an update - I did- and all my cameras stopped working- took to dealership - they tried to do a Manuel update and locked up the whole system- and the USB’s stopped working - 4 weeks later waiting on new system and no answer in site for when parts will be in - contacted GM and they escalated issue - told to be…

2025 Chevrolet Traverse · Electrical System · filed with NHTSA Jul 22, 2025

There are crackling sounds coming from the wheel when going over humps. no power while driving or changing lanes it's worst when the ac is on, was burning gas like crazy, and shakes at 65 mph., the gas while escalating makes a clicking noise like 2 iron knocking together, and the dashboard including the radio, and telephone screens goes…

2021 Chevrolet Colorado · Electrical System · filed with NHTSA Jul 25, 2023

On February 4, 2026, my wife drove to the bank, a trip of about 10 to 15 minutes, and turned off the car at the ATM. When she tried to leave, the vehicle wouldn't start. After a while, she opened and closed the door and locked and unlocked the car twice with the remote control, and the vehicle started and she was able to drive, but all…

2024 Chevrolet Blazer · Electrical System · filed with NHTSA Feb 5, 2026

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

566 other manufacturer communications filed against these GM models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N242468490-02Service campaignMay 28, 2026Certain vehicles may have missing cavity plugs from the rear chassis harness electrical connector. Dealers are to inspect the rear chassis h…
N252529080Service campaignApr 1, 2026Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dea…
N252515590Service campaignJan 27, 2026Certain vehicles listed above, may have a condition in which the body-to-chassis ground strap may be corroded. Dealers will replace the grou…
24-NA-166Service bulletinNov 7, 2025This technical bulletin provides repair information to correct a customer concern of DTC C1171 C1172 C1173 C1174 Tire Pressure Monitor Senso…
24-NA-227Service bulletinNov 4, 2025This technical bulletin provides repair information to correct a customer concern of Vibration Rattle or Boom at 1800 to 2000 RPM.
18-NA-180Service bulletinSep 4, 2025This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
23-NA-119Service bulletinSep 3, 2025This service bulletin provides service procedure information to correct a customer concern of Shift to Park Displayed on DIC When Vehicle is…
25-NA-021Service bulletinJun 7, 2025This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM 24-NA-229 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24-NA-229 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 24-NA-229 cover?

The manufacturer filed it against 180 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2025 Buick Enclave, 2024 Buick Enclave, 2023 Buick Enclave, 2022 Buick Enclave, 2021 Buick Enclave, 2020 Buick Enclave and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.