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Manufacturer communication · Service bulletin · 4 brands

GM bulletin 22-NA-242

What it saysThis warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Apr 24, 2025, received Dec 7, 2022, about the electrical system — 4 documents under this number. It names 151 model years across Chevrolet, GMC, Buick and Cadillac (2023–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.

Kind Service bulletin Manufacturer date Apr 24, 2025 Received by NHTSA Dec 7, 2022 Components Electrical System First dated Nov 30, 2022

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
22-NA-242Service bulletinApr 24, 202511019545PDF, 129 KB
22-NA-242Service bulletinMar 28, 202511017247PDF, 128 KB
22-NA-242Service bulletinJun 16, 202310239048PDF, 73 KB
22-NA-242Service bulletinNov 30, 202210227402not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Chevrolet 63 model years

and 17 more on this site: 2025 Chevrolet Suburban, 2024 Chevrolet Suburban, 2023 Chevrolet Suburban, 2026 Chevrolet Tahoe, 2025 Chevrolet Tahoe, 2024 Chevrolet Tahoe, 2023 Chevrolet Tahoe, 2026 Chevrolet Trailblazer, 2025 Chevrolet Trailblazer, 2024 Chevrolet Trailblazer, 2023 Chevrolet Trailblazer, 2025 Chevrolet Traverse, 2024 Chevrolet Traverse, 2023 Chevrolet Traverse, 2026 Chevrolet Trax, 2025 Chevrolet Trax, 2024 Chevrolet Trax.

Also filed against model years this site has no page for: 2024 Chevrolet Bolt EV; 2025 Chevrolet Brightdrop 400; 2026 Chevrolet Brightdrop 400; 2025 Chevrolet Brightdrop 600; 2026 Chevrolet Brightdrop 600; 2023 Chevrolet Trax.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 138 model years this bulletin names have filed 8,123 complaints with NHTSA since 2015. 1,631 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2024 Chevrolet Trax, the 15 owners who gave an odometer reading for Electrical System reported it at a median of 16,400 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

My Traverse prompted me to do an update - I did- and all my cameras stopped working- took to dealership - they tried to do a Manuel update and locked up the whole system- and the USB’s stopped working - 4 weeks later waiting on new system and no answer in site for when parts will be in - contacted GM and they escalated issue - told to be…

2025 Chevrolet Traverse · Electrical System · filed with NHTSA Jul 22, 2025

The entire left portion of the screen became inoperable and remained a black screen despite attempts to reset the system. The left side of the screen contains information such as gear selection, speedometer, lane keep assist, and many other important information. There is no other way to see what speed you are going besides this screen.

2023 Cadillac Lyriq · Electrical System · filed with NHTSA Dec 11, 2024

Vehicle displayed a 'Lithium Ion Battery – Schedule Service Now' warning within approximately one month of delivery. Dealership service records later obtained by our attorney show the identical diagnostic condition was already present and was cleared via a system reset on the date of delivery, October 23, 2025, without disclosure to us.

2026 Cadillac Vistiq · Electrical System · filed with NHTSA Aug 27, 2026

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

642 other manufacturer communications filed against these GM models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N242468490-02Service campaignMay 28, 2026Certain vehicles may have missing cavity plugs from the rear chassis harness electrical connector. Dealers are to inspect the rear chassis h…
N252529080Service campaignApr 1, 2026Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dea…
N252515590Service campaignJan 27, 2026Certain vehicles listed above, may have a condition in which the body-to-chassis ground strap may be corroded. Dealers will replace the grou…
24-NA-166Service bulletinNov 7, 2025This technical bulletin provides repair information to correct a customer concern of DTC C1171 C1172 C1173 C1174 Tire Pressure Monitor Senso…
24-NA-227Service bulletinNov 4, 2025This technical bulletin provides repair information to correct a customer concern of Vibration Rattle or Boom at 1800 to 2000 RPM.
18-NA-180Service bulletinSep 4, 2025This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
23-NA-119Service bulletinSep 3, 2025This service bulletin provides service procedure information to correct a customer concern of Shift to Park Displayed on DIC When Vehicle is…
25-NA-021Service bulletinJun 7, 2025This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM 22-NA-242 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 22-NA-242 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 22-NA-242 cover?

The manufacturer filed it against 151 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2026 Buick Enclave, 2025 Buick Enclave, 2024 Buick Enclave, 2023 Buick Enclave, 2026 Buick Encore, 2025 Buick Encore and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.