Stellantis bulletin 93120
What it saysFCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Aug 30, 2023, received Oct 2, 2023, about the equipment. It names 245 model years across Jeep, Ram, Dodge, Chrysler, Fiat and Alfa Romeo (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Dodge · Chrysler · Fiat · Alfa Romeo.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 93120 | Service bulletin | Aug 30, 2023 | 10243209 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themJeep 64 model years
and 16 more on this site: 2019 Jeep Renegade, 2018 Jeep Renegade, 2017 Jeep Renegade, 2016 Jeep Renegade, 2024 Jeep Wagoneer, 2023 Jeep Wagoneer, 2022 Jeep Wagoneer, 2024 Jeep Wrangler, 2023 Jeep Wrangler, 2022 Jeep Wrangler, 2021 Jeep Wrangler, 2020 Jeep Wrangler, 2019 Jeep Wrangler, 2018 Jeep Wrangler, 2017 Jeep Wrangler, 2016 Jeep Wrangler.
Also filed against model years this site has no page for: 2024 Jeep Cherokee; 2022 Jeep Commander; 2023 Jeep Commander; 2024 Jeep Commander; 2019 Jeep Gladiator; 2021 Jeep Grand Wagoneer; 2018 Jeep Patriot; 2024 Jeep Renegade.
Ram 60 model years
and 33 more on this site: 2016 Ram 1500, 2024 Ram 2500, 2023 Ram 2500, 2022 Ram 2500, 2021 Ram 2500, 2020 Ram 2500, 2019 Ram 2500, 2018 Ram 2500, 2017 Ram 2500, 2016 Ram 2500, 2024 Ram 3500, 2023 Ram 3500, 2022 Ram 3500, 2021 Ram 3500, 2020 Ram 3500, 2019 Ram 3500, 2018 Ram 3500, 2017 Ram 3500, 2016 Ram 3500, 2023 Ram ProMaster, 2022 Ram ProMaster, 2021 Ram ProMaster, 2020 Ram ProMaster, 2019 Ram ProMaster, 2018 Ram ProMaster, 2017 Ram ProMaster, 2016 Ram ProMaster, 2021 Ram Promaster City, 2020 Ram Promaster City, 2019 Ram Promaster City, 2018 Ram Promaster City, 2017 Ram Promaster City, 2016 Ram Promaster City.
Also filed against model years this site has no page for: 2016 Ram 4500; 2017 Ram 4500; 2018 Ram 4500; 2019 Ram 4500; 2020 Ram 4500; 2021 Ram 4500; 2022 Ram 4500; 2023 Ram 4500; 2024 Ram 4500; 2016 Ram 5500; 2017 Ram 5500; 2018 Ram 5500; 2019 Ram 5500; 2020 Ram 5500; 2021 Ram 5500; 2022 Ram 5500; 2023 Ram 5500; 2024 Ram 5500; 2016 Ram C/V Tradesman.
Dodge 48 model years
and 31 more on this site: 2023 Dodge Charger, 2022 Dodge Charger, 2021 Dodge Charger, 2020 Dodge Charger, 2019 Dodge Charger, 2018 Dodge Charger, 2017 Dodge Charger, 2016 Dodge Charger, 2016 Dodge Dart, 2023 Dodge Durango, 2022 Dodge Durango, 2021 Dodge Durango, 2020 Dodge Durango, 2019 Dodge Durango, 2018 Dodge Durango, 2017 Dodge Durango, 2016 Dodge Durango, 2020 Dodge Grand Caravan, 2019 Dodge Grand Caravan, 2018 Dodge Grand Caravan, 2017 Dodge Grand Caravan, 2016 Dodge Grand Caravan, 2024 Dodge Hornet, 2023 Dodge Hornet, 2020 Dodge Journey, 2019 Dodge Journey, 2018 Dodge Journey, 2017 Dodge Journey, 2016 Dodge Journey, 2017 Dodge Viper, 2016 Dodge Viper.
Also filed against model years this site has no page for: 2016 Dodge Avenger; 2016 Dodge Caravan; 2017 Dodge Caravan; 2018 Dodge Caravan; 2019 Dodge Caravan; 2020 Dodge Caravan; 2024 Dodge Grand Caravan; 2021 Dodge Journey; 2022 Dodge Journey.
Chrysler 29 model years
and 17 more on this site: 2017 Chrysler 300, 2016 Chrysler 300, 2024 Chrysler Pacifica, 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2021 Chrysler Pacifica, 2020 Chrysler Pacifica, 2019 Chrysler Pacifica, 2018 Chrysler Pacifica, 2017 Chrysler Pacifica, 2016 Chrysler Pacifica, 2016 Chrysler Town and Country, 2024 Chrysler Voyager, 2023 Chrysler Voyager, 2022 Chrysler Voyager, 2021 Chrysler Voyager, 2020 Chrysler Voyager.
Also filed against model years this site has no page for: 2018 Chrysler 200; 2016 Chrysler Grand Voyager; 2017 Chrysler Town AND Country; 2018 Chrysler Town AND Country.
Fiat 21 model years
and 10 more on this site: 2019 Fiat 500, 2018 Fiat 500, 2017 Fiat 500, 2016 Fiat 500, 2016 Fiat 500 L, 2018 Fiat 500 X, 2017 Fiat 500 X, 2016 Fiat 500 X, 2017 Fiat 500e, 2016 Fiat 500e.
Also filed against model years this site has no page for: 2017 Fiat Spider; 2018 Fiat Spider; 2019 Fiat Spider.
Alfa Romeo 23 model years
and 14 more on this site: 2021 Alfa Romeo Giulia, 2020 Alfa Romeo Giulia, 2019 Alfa Romeo Giulia, 2018 Alfa Romeo Giulia, 2017 Alfa Romeo Giulia, 2024 Alfa Romeo Stelvio, 2023 Alfa Romeo Stelvio, 2022 Alfa Romeo Stelvio, 2021 Alfa Romeo Stelvio, 2020 Alfa Romeo Stelvio, 2019 Alfa Romeo Stelvio, 2018 Alfa Romeo Stelvio, 2024 Alfa Romeo Tonale, 2023 Alfa Romeo Tonale eAWD.
Also filed against model years this site has no page for: 2017 Alfa Romeo Stelvio.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 201 model years this bulletin names have filed 47,598 complaints with NHTSA since 2015. 2 of them name Equipment — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2019 Alfa Romeo Stelvio. The contact stated that while driving at 50 MPH, the contact became aware of water entering the cabin of the vehicle from under the glove compartment on the passenger’s side. A dealer was contacted.
2019 Alfa Romeo Stelvio · Equipment · filed with NHTSA Dec 2, 2025
The contact owns a 2021 Ram Promaster 1500. The contact stated that while driving at an undisclosed speed, the solar panel fractured and detached from the vehicle. The failure occurred while the contact was on vacation and driving at night.
2021 Ram ProMaster · Equipment · filed with NHTSA Mar 7, 2024
Two instances of rooftop tent opening without human interaction. Incident 1 // 9-17-21: Vehicle was parked and the front drivers side latch (attached photo) opened due to gusts of wind.
2021 Ram Promaster City · Equipment · filed with NHTSA Sep 20, 2021
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group103 other manufacturer communications filed against these Stellantis models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100203 | Service bulletin | Mar 18, 2026 | Center Stack Display For complaints of either of the following 2 issues with the center stack display, prior to replacing this part, please… |
| S2318000005 | Service bulletin | Dec 5, 2025 | The customer’s complaint may include a message appearing in the cluster’s information center stating, “See User’s Manual For Proper Oil And… |
| S238A000026 | Service bulletin | May 3, 2024 | "Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times" |
| 9100301 | Service bulletin | Jan 30, 2024 | UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications. Please… |
| S238A000028 | Service bulletin | Jan 26, 2024 | Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently |
| 0802324 | Service bulletin | Jan 18, 2024 | Battery No Start, Jump Start, Tow-In Complaints Customer may experience one or more of the following: ? No start, jump start, or tow-in.… |
| 9100287 | Service bulletin | Jan 18, 2024 | Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WIT… |
| 0800624A | Service bulletin | Jan 17, 2024 | Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot aft… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, Ram, Dodge, Chrysler, Fiat and Alfa Romeo, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis 93120 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 93120 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 93120 cover?
The manufacturer filed it against 245 model years across 6 brands (Jeep, Ram, Dodge, Chrysler, Fiat and Alfa Romeo): 2020 Alfa Romeo 4C, 2019 Alfa Romeo 4C, 2018 Alfa Romeo 4C, 2017 Alfa Romeo 4C, 2016 Alfa Romeo 4C, 2024 Alfa Romeo Giulia and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.