2017 Dodge Journey
Gas Compact SUV
The 2017 Dodge Journey is sold in the U.S. as a gas compact SUV with 3 EPA-rated configurations. The most efficient version, the Journey, is EPA-rated at 21 mpg combined. NHTSA lists 2 recall campaigns for this model year, which gives it a Safety Signal grade of B. Owners have filed 197 complaints, most often about electrical system. NHTSA crash-tested it at 4 stars overall.
Specs & fuel economy (EPA)
| Configuration | Powertrain | Drive | Engine / motor | City | Hwy | Comb | Annual fuel* |
|---|---|---|---|---|---|---|---|
| Journey | Gas | FWD | 2.4L 4-cyl | 19 | 25 | 21 | $2,950 |
| Journey | Gas | FWD | 3.6L 6-cyl | 17 | 25 | 19 | $3,300 |
| Journey AWD | Gas | AWD | 3.6L 6-cyl | 16 | 24 | 19 | $3,300 |
*EPA estimate at 15,000 miles/year and EPA reference fuel/electricity prices. Source: fueleconomy.gov vehicle records.
Out of factory warranty soon?
The 2017 Dodge Journey is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.
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Recalls (2)
Exterior Lighting
highProblem: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Fix: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
Electrical System
highProblem: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depress
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmissi
NHTSA investigations
Latches/Locks/Linkages — Vehicle entrapment (open)
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to
Opened Aug 1, 2024 · action EA24003
Back Over Prevention: Sensing System: Camera — Back up camera failure (closed)
On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down images, flashing images, or blurred images.  A back up camera that does not display correctly increases the likelihood of a crash or injury. Analysis of warranty data provided in response to ODI’s information request letter demonstrated a pattern of elevated warranty claims in subject vehicles built in calendar years (CY) 2019 and 2020. The rate of camera related warranty repairs for models bui
Opened Feb 27, 2024 · closed Sep 26, 2025 · action PE24006
Seats:Front Assembly:Head Restraint — Active Head Rest Inadvertent Deployment (closed)
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of
Opened Sep 9, 2019 · closed Feb 25, 2026 · action PE19014
Owner complaints
197 complaints filed
12 involved a crash, 7 a fire, 13 injuries, 0 deaths reported by owners.
Filed by year — 2017: 5 · 2018: 26 · 2019: 45 · 2020: 20 · 2021: 15 · 2022: 20 · 2023: 22 · 2024: 17 · 2025: 20 · 2026: 7
Most-cited components
- Electrical System — 59
- Engine — 43
- Power Train — 32
- Air Bags — 29
- Unknown Or Other — 25
Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.
Crash ratings
| Configuration | Overall | Frontal | Side | Rollover | Rollover risk |
|---|---|---|---|---|---|
| SUV AWD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ | 18% |
| SUV FWD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ | 18% |
NHTSA New Car Assessment Program.
Other Journey model years
2020 Journey
1 recalls · 64 complaints
A2019 Journey
1 recalls · 100 complaints
F2018 Journey
6 recalls · 232 complaints
D2016 Journey
4 recalls · 386 complaints
Sources & method
Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.
EPA figures come from fueleconomy.gov vehicle records (ids 37785, 37786, 37791). Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.