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2021 Ram ProMaster

Van
0 EPA-rated configurations
Data refreshed 2026-10-26
F
Safety Signal
56 / 100 from the NHTSA recall record
Recalls1 critical 8
Complaints2 crash · 3 fire · 1 injured reported 119
Crash ratingnot rated by NHTSA —
20262025202420232022202120202019201820172016

The 2021 Ram ProMaster is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 8 recall campaigns for this model year, 1 rated critical, which gives it a Safety Signal grade of F. Owners have filed 119 complaints, most often about the back over prevention.

Ram ProMaster — photograph via Wikimedia Commons
Ram ProMaster · Photo: Mr.choppers · CC BY-SA 3.0 · Wikimedia Commons

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body styleCargo Van
GVWR classClass 2G: 8,001 - 9,000 lb (3,629 - 4,082 kg)

Engine Basics

Cylinders6
Displacement3.6 L
Engine configurationV-Shaped

Engine Output

Horsepower280 hp

Fuel Economy

FuelGasoline

Transmission

DrivetrainFWD/Front-Wheel Drive

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes the configurations we could identify rather than every trim. Figures for the trim you are looking at may differ.

Dimensions & weight

Source: Transport Canada
Length195.3–250.4 in
Width (body, without mirrors)80.7 in
Height88.6–99.2 in
Wheelbase118.1–159.1 in
Track, front71.3 in
Track, rear70.5 in
Curb weight4,568–5,132 lb

Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here 12 configurations: 1500 High Roof 136 In. Wb Cargo Van, 1500 Low Roof 118 In. Wb Cargo Van, 1500 Low Roof 136 In. Wb Cargo Van, 2500 159 In. Wb Windowed Van, 2500 High Roof 136 In. Wb Cargo Van, 2500 High Roof 159 In. Wb Cargo Van …. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.

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Factory warranty running out?

The 2021 Ram ProMaster is in the years where transmission, electronics and drivetrain repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.

What to check before you buy →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Recalls (8)

Source: NHTSA recall database
▲high

Equipment Adaptive/Mobility

86 vehicles 2% reported repaired
Problem Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured. Risk An unsecured wheelchair can move during transit, increasing the risk of injury. Fix Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA campaign 25V876000 reported Dec 17, 2025 Rollx Vans the full filing, and every vehicle covered →
!critical

Engine And Engine Cooling

67C, B3C, C9C
300,691 vehicles 20% reported repaired
Problem Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat. Risk Electrical circuits that overheat increase the risk of a fire. Fix Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners
NHTSA campaign 25V720000 reported Oct 23, 2025 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
●moderate

Back Over Prevention

59C
219,577 vehicles
Problem Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility. Risk A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash. Fix Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
NHTSA campaign 25V552000 reported Aug 26, 2025 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
▲high

Equipment

53B
266 vehicles 59% reported repaired
Problem Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims." Risk A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash. Fix Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
NHTSA campaign 24V416000 reported Jun 6, 2024 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
●moderate

Electronic Stability Control (Esc)

43B
2 vehicles 100% reported repaired
Problem Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems." Risk Driving with an inoperative electronic stability control system can increase the risk of a crash. Fix Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.
NHTSA campaign 24V290000 reported Apr 25, 2024 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
●moderate

Electrical System

21B
12,375 vehicles 94% reported repaired
Problem Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment." Risk An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash. Fix Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.
NHTSA campaign 24V197000 reported Mar 14, 2024 Chrysler (FCA US, LLC) (Stellantis) the full filing, and every vehicle covered →
▲high

Power Train

44A
165,503 vehicles 70% reported repaired
Problem Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission. Risk A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury. Fix Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
NHTSA campaign 23V301000 reported Apr 27, 2023 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
▲high

Seat Belts

Y61
10,372 vehicles 80% reported repaired
Problem Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection." Risk An unsecured child restraint system can increase the risk of injury during a crash. Fix Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
NHTSA campaign 21V699000 reported Sep 9, 2021 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

Whether any of this applies to one specific ProMaster

A campaign covers a build range, not a model year, so two identical-looking cars from 2021 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Ram publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2021 Ram ProMaster, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

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Parts & accessories for the 2021 Ram ProMaster

Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.

Find parts for this ProMaster →

Owner complaints

Source: NHTSA complaint database
119complaints filed

2 involved a crash · 3 a fire · 1 injuries · 0 deaths reported

15 per 10,000 built · Ram reported 81,055 ProMaster built (its Early Warning production report to NHTSA)

Filed per year: 2021: 11 · 2022: 19 · 2023: 16 · 2024: 22 · 2025: 17 · 2026: 34

Most-cited components

Back Over Prevention 25
Unspecified 23
Electrical System 19
Power Train 16
Lane Departure 14
Engine 13

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

The contact owns a 2021 Ram Promaster 2500. The contact stated while driving 5 MPH uphill, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the vehicle started rolling backwards down the hill. The contact depressed the brake pedal and stopped the vehicle.
Power Train at 37,000 miles Nov 25, 2024 NHTSA owner report · ODI 11627330
The contact owns a 2021 Ram Promaster 1500. The contact stated that while driving at an undisclosed speed, the solar panel fractured and detached from the vehicle. The failure occurred while the contact was on vacation and driving at night.
Equipment at 15,000 miles Mar 7, 2024 NHTSA owner report · ODI 11576050
The brakes on this Ram Promaster 2500 failed 100 percent with the pedal going to the floor and not returning upwards. This occurred without warning. The drivers' safety and the safety of cross traffic were at extreme risk.
Service Brakes Mar 18, 2023 NHTSA owner report · ODI 11512564
The contact owns a 2021 Ram Promaster 2500. The contact stated while driving on the interstate 70-75 MPH, on the inside lane overtaking other vehicles, the passenger’s side power mirror closed without driver input. The contact depressed the mirror button, but the mirror failed to respond. The contact pulled over and adjusted the mirror.
Visibility/Wiper at 20,000 miles Sep 19, 2024 NHTSA owner report · ODI 11615429
The lugs become detached from rim and anchor stubs are reaped off for pressure. All lugs on torqued to specification however the issue is the wheel become to wobble and breaks off. This is one of 5 Ram Promasters 2021 - 3500 cargo vans
Wheels Oct 9, 2022 NHTSA owner report · ODI 11488548
Blind spot warning randomly disables itself and has to be enabled again through the control panel
Lane Departure Sep 21, 2022 NHTSA owner report · ODI 11485746

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Reported by Ram itself: 3 death-or-injury claims on this model year in its quarterly Early Warning reports to NHTSA (49 CFR 579.21): 3 injured, as claimed, not verified — about 3.7 per 100,000 built. Every ProMaster model year, by year and system → Dated and by system, they are exhibit F of the defect dossier.

When owners reported it

Reported at 20k

miles, typically

Half the 26 owner reports with an odometer reading on file fall between 11,000 and 45,000 miles. That is when problems get reported, which is not the same as when they start — and not a failure rate, because nobody knows how many of these cars never had a problem at all.

Too few readings for a curve — the 26 on file: 6 under 10k, 5 10k–20k, 2 20k–30k, 6 30k–40k, 1 40k–50k, 1 50k–60k, 2 60k–70k, 2 80k–90k, 1 100k–150k.

Odometer readings as filed by owners with NHTSA. Readings under 100 or over 400,000 miles are dropped as data entry rather than history, and a component needs at least 12 readings before a median is shown for it.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Service bulletins & campaigns

Source: NHTSA manufacturer communications
Extended coverage on file 5 filings by the manufacturer with NHTSA naming this model year

The term and the vehicles it covers are the manufacturer’s, as NHTSA’s summary of each filing states them; a dealer checks one particular car by its VIN. Every Stellantis warranty extension (117) → · Every warranty extension on file, all makes →

Communicationsfiled with NHTSA 203
Most recentmanufacturer date 2026-06-12
Kindsas classified by NHTSA 194 service bulletins, 5 warranty extensions, 4 others

Most often about: Engine, Electrical System, Power Train, Equipment, Structure.

  • S1623000028 Rev. K Service bulletin
    2026-06-12 · Electrical System
  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • S1623000028 REV. J Service bulletin
    2026-06-05 · Structure — Body
  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • S1623000028 REV. I Service bulletin
    2026-05-29 · Structure — Body
  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • S1623000028 REV. H Service bulletin
    2026-04-01 · Structure — Body
  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • S2623000019 Service bulletin
    2026-03-27 · Structure — Body
  • Water Leak From Roof Area.
  • S1408000384 REV. J Service bulletin
    2026-03-04 · Electrical System
  • Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
  • 110447 Service bulletin
    2026-02-23 · Engine
  • WATER PUMP
  • 110448 Service bulletin
    2026-02-23 · Engine
  • WATER PUMP

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

Diagnostic trouble codes on file

Source: NHTSA manufacturer communications and complaints

Codes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.

CodeWhat it meansMost often filed underWhere it appears
P0740
P0740 on Ram →
A fault in the torque converter clutch circuit.Power Train15 bulletins
P2764
P2764 on Ram →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Power Train15 bulletins
P0513
P0513 on Ram →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →4 bulletins
P0455A large leak in the evaporative emissions system — often a fuel cap left off.Fuel/Propulsion System · Gas cap →3 bulletins
P0456
P0456 on Ram →
A very small leak in the evaporative emissions system.Fuel/Propulsion System · Gas cap →3 bulletins
P04ECManufacturer-defined — the meaning is set by the automaker, not the standard.Fuel/Propulsion System · Fuel pump →3 bulletins

Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

At the New York inspection station

Source: New York State DMV

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2021 Ram ProMaster failed the emissions check on 0% of first inspections — lower than the 1.9% for every 2021 model-year vehicle inspected; and the safety inspection on 0.79% (every 2021 vehicle: 1.5%).

New York inspections 0%

failed emissions

634 initial inspections of 625 vehicles.

MeasureThe 2021 ProMasterEvery 2021 vehicleBehind it
Failed the emissions check0%1.9%634
Failed the safety inspection0.79%1.5%634
Air-bag warning lamp stayed lit0.16%0.19%634
Miles driven a year10,27810,343odometer at inspection
Average odometer54,86454,681odometer at inspection

New York’s emissions test on these model years is an on-board diagnostics check: it fails a car whose check-engine light is on or whose self-tests have not finished. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2021 vehicle” is every 2021 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).

Common questions about the 2021 ProMaster

Source: EPA, NHTSA and manufacturer press kits

Does the 2021 Ram ProMaster have any recalls?

NHTSA has posted 8 recall campaigns for the 2021 Ram ProMaster, 1 of them rated critical. The most serious on file is 25V720000, covering Engine And Engine Cooling. 2 of them were filed with no repair available at the time — NHTSA's file records what the manufacturer had in hand on the filing date, not what exists today. The manufacturer's own estimate for when a fix would be ready: July 2026. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2021 Ram ProMaster?

NHTSA has not published a crash-test rating for the 2021 Ram ProMaster yet. On the recall record WhichTrim grades it F (56/100), which measures open and severe recalls rather than crash protection.

What are the dimensions of the 2021 Ram ProMaster?

Transport Canada measured it at 195.3–250.4 in long, 80.7 in wide (body, without mirrors), 88.6–99.2 in tall, on a 118.1–159.1 in wheelbase. Curb weight: 4,568–5,132 lb depending on configuration. Those are its measurements of the North American versions; every figure is in the table above.

What do owners complain about on the 2021 Ram ProMaster?

Owners have filed 119 complaints with NHTSA about the 2021 Ram ProMaster, most often about back over prevention, unspecified, electrical system. Of those, 2 involved a crash, 3 a fire, 1 reported injuries. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

Are there service bulletins for the 2021 Ram ProMaster?

The manufacturer has filed 203 service bulletins and related communications with NHTSA for the 2021 Ram ProMaster, most often covering engine, electrical system, power train. The most recent is dated 2026-06-12. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

How does the 2021 Ram ProMaster do at state inspection?

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2021 Ram ProMaster failed the emissions check on 0% of first inspections — lower than the 1.9% for every 2021 model-year vehicle inspected; and the safety inspection on 0.79% (every 2021 vehicle: 1.5%). The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

DataHeldSourceWhat it covers — or what empty means
Fuel economy & configurationsnoneEPA certification recordsThe EPA does not certify vehicles rated over 8,500 lb GVWR, so heavy-duty nameplates have no entry at all.
Emission certificatesnoneEPA emission certificatesThe EPA published no certificate we could match to a configuration on this page.
Recalls8NHTSA recall campaignsA complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints119NHTSA complaint databaseAlso complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratingsnoneNHTSA NCAPNHTSA has not tested this model year. Cars are selected for testing, so untested is not unsafe.
Service bulletins203NHTSA manufacturer communicationsEverything the manufacturer told its dealers about a defect or malfunction, short of a recall.
InvestigationsnoneNHTSA Office of Defects InvestigationNo defect investigation has been opened.
Driver-assist crash reportsnoneNHTSA Standing General Order 2021-01No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like.
Specifications filed with NHTSA8 fieldsNHTSA vPIC, decoded from VIN patternsWhat the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Measured dimensions7 fieldsTransport Canada, Canadian Vehicle SpecificationsLength, width, height, wheelbase, track and curb weight, measured on the North American versions.
Trims, pricing & equipmentnoneManufacturer press kitWe have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

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