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2021 Ram ProMaster

Van
0 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
Recalls1 critical8
Complaintsowner reports to NHTSA117
Crash ratingNHTSA overall—
20262025202420232022202120202019201820172016

The 2021 Ram ProMaster is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 8 recall campaigns for this model year, 1 rated critical, which gives it a Safety Signal grade of F. Owners have filed 117 complaints, most often about the back over prevention.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Factory warranty running out?

The 2021 Ram ProMaster is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (8)

Source: NHTSA recall database
▲high

Equipment Adaptive/Mobility

86 vehicles
ProblemRollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.RiskAn unsecured wheelchair can move during transit, increasing the risk of injury.FixRollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA campaign 25V876000reported Dec 17, 2025Rollx Vans
!critical

Engine And Engine Cooling

67C, B3C, C9C
300,691 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.RiskElectrical circuits that overheat increase the risk of a fire.FixDealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners
NHTSA campaign 25V720000reported Oct 23, 2025Chrysler (FCA US, LLC)
▲high

Back Over Prevention

59C
219,577 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.RiskA rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.FixDealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
NHTSA campaign 25V552000reported Aug 26, 2025Chrysler (FCA US, LLC)
○minor

Equipment

53B
266 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."RiskA missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.FixDealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
NHTSA campaign 24V416000reported Jun 6, 2024Chrysler (FCA US, LLC)
▲high

Electronic Stability Control (Esc)

43B
2 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."RiskDriving with an inoperative electronic stability control system can increase the risk of a crash.FixDealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.
NHTSA campaign 24V290000reported Apr 25, 2024Chrysler (FCA US, LLC)
▲high

Electrical System

21B
12,375 vehicles
ProblemChrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."RiskAn inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.FixDealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.
NHTSA campaign 24V197000reported Mar 14, 2024Chrysler (FCA US, LLC) (Stellantis)
▲high

Power Train

44A
165,503 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.RiskA partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.FixDealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
NHTSA campaign 23V301000reported Apr 27, 2023Chrysler (FCA US, LLC)
▲high

Seat Belts

Y61
10,372 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."RiskAn unsecured child restraint system can increase the risk of injury during a crash.FixDealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
NHTSA campaign 21V699000reported Sep 9, 2021Chrysler (FCA US, LLC)

Owner complaints

Source: NHTSA complaint database
117complaints filed

2 involved a crash · 3 a fire · 1 injuries · 0 deaths reported

Filed per year: 2021: 11 · 2022: 19 · 2023: 16 · 2024: 22 · 2025: 17 · 2026: 32

Most-cited components

Back Over Prevention25
Unspecified23
Electrical System19
Power Train15
Lane Departure14
Service Brakes9

What owners describe

“The contact owns a 2021 Ram Promaster 2500. The contact stated while driving 5 MPH uphill, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the vehicle started rolling backwards down the hill. The contact depressed the brake pedal and stopped the vehicle. …”Nov 25, 2024 · Power Train · NHTSA owner report
“The contact owns a 2021 Ram Promaster 2500. The contact stated while driving on the interstate 70-75 MPH, on the inside lane overtaking other vehicles, the passenger’s side power mirror closed without driver input. The contact depressed the mirror button, but the mirror failed to respond. The contact pulled over and …”Sep 19, 2024 · Visibility · NHTSA owner report
“The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after placing…”Sep 12, 2024 · Power Train · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Other ProMaster model years

D

2026 Ram ProMaster

4 recalls · 2 complaints

C

2025 Ram ProMaster

4 recalls · 6 complaints

D

2024 Ram ProMaster

6 recalls · 12 complaints

D

2023 Ram ProMaster

5 recalls · 87 complaints

F

2022 Ram ProMaster

8 recalls · 63 complaints

F

2020 Ram ProMaster

5 recalls · 45 complaints

F

2019 Ram ProMaster

9 recalls · 58 complaints

F

2018 Ram ProMaster

10 recalls · 37 complaints

F

2017 Ram ProMaster

10 recalls · 57 complaints

F

2016 Ram ProMaster

14 recalls · 45 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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