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2020 Dodge Journey

Gas
Small Sport Utility Vehicle 2WD
1 EPA-rated configurations
Data refreshed 2026-10-26
A
Safety Signal
94 / 100 from the NHTSA recall record
RecallsNHTSA campaigns 1
Complaints1 crash · 1 fire · 1 injured reported 66
Crash ratingNHTSA overall 4★
Fuel economybest combined, EPA 21 mpg
20202019201820172016

The 2020 Dodge Journey is sold in the U.S. as a gas compact SUV. The most efficient version, the Journey, is EPA-rated at 21 mpg combined. NHTSA lists 1 recall campaign for this model year, which gives it a Safety Signal grade of A. Owners have filed 66 complaints, most often about the electrical system. NHTSA crash-tested it at 4 stars overall.

2020 Dodge Journey

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
JourneyGasFWD2.4L 4-cyl192521$3,200

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 42442.

Emissions & certification

Source: EPA emission certificates
ConfigurationSmog ratingEmission standardWhere it can be sold newSmartWay
Journey3 / 10Federal Tier 3 Bin 125All 50 states (federal, all altitudes)—

Certified for all fifty states, so it can be registered new anywhere in the U.S.

The smog rating scores tailpipe pollutants other than greenhouse gases, 1 (worst) to 10 (best), and is comparable only within a model year. The standard is the federal bin or California tier the configuration was certified to. Both come from the EPA certificate behind the window sticker.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body styleSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Doors4
GVWR classClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)

Engine Basics

Cylinders4
Displacement2.4 L
Engine configurationIn-Line

Engine Output

Horsepower173 hp

Fuel Economy

FuelGasoline

Transmission

DrivetrainFWD/Front-Wheel Drive

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes the configurations we could identify rather than every trim (seen: Crossroad, SE). Figures for the trim you are looking at may differ.

Dimensions & weight

Source: Transport Canada
Length192.5 in
Width (body, without mirrors)72.0 in
Height66.9 in
Wheelbase113.8 in
Track, front61.8 in
Track, rear62.2 in
Curb weight3,825–4,246 lb
Weight distribution, front/rear56/44

Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here 3 configurations: 4-door SUV AWD V6, 4-door SUV FWD V6, 4-door SUV FWD i4. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.

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Factory warranty running out?

The 2020 Dodge Journey is in the years where transmission, electronics and drivetrain repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.

What to check before you buy →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Recalls (1)

Source: NHTSA recall database
●moderate

Back Over Prevention

59C
219,577 vehicles
Problem Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility. Risk A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash. Fix Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
NHTSA campaign 25V552000 reported Aug 26, 2025 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

NHTSA defect investigations

Latches/Locks/Linkages — Vehicle entrapment open

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to

Opened Aug 1, 2024 · action EA24003 · the investigation’s page →

Back Over Prevention: Sensing System: Camera — Back up camera failure closed

On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles.  Complainants reported experiencing black screens, upside down images, flashing images, or blurred images.  A back up camera that does not display correctly increases the likelihood of a crash or injury. Analysis of warranty data provided in response to ODI’s information request letter demonstrated a pattern of elevated warranty claims in subject vehicles built in calendar years (CY) 2019 and 2020.  The rate of camera related warranty repairs for models built in

Opened Feb 27, 2024 · closed Sep 26, 2025 · action PE24006 · the investigation’s page →

Whether any of this applies to one specific Journey

A campaign covers a build range, not a model year, so two identical-looking cars from 2020 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Dodge publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2020 Dodge Journey, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

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Parts & accessories for the 2020 Dodge Journey

Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.

Find parts for this Journey →

Owner complaints

Source: NHTSA complaint database
66complaints filed

1 involved a crash · 1 a fire · 1 injuries · 0 deaths reported

17 per 10,000 built · Dodge reported 38,047 Journey built (its Early Warning production report to NHTSA)

Filed per year: 2021: 4 · 2022: 1 · 2023: 6 · 2024: 13 · 2025: 21 · 2026: 21

Most-cited components

Electrical System 20
Unspecified 19
Back Over Prevention 14
Engine 9
Exterior Lighting 5
Service Brakes 4

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

My 2020 Dodge Journey has a persistent issue with the passenger-side headlight. Despite multiple bulb replacements, the problem continues, leading to failure of vehicle inspections.
Exterior Lighting Jul 1, 2025 NHTSA owner report · ODI 11670433
I purchased my 2020 Dodge Journey brand new. About 2 years ago the back up camera view flipped upside down. I took it to the dealership where I was told it wasn’t covered on a warranty and it would be close to $800 to replace. They said it has to be replaced and cannot just be fixed.
Electrical System Jun 18, 2025 NHTSA owner report · ODI 11667858
I purchased my 2020 in April of 2021 brand new. When I’m driving my SUV, it will stall and not pick up speed, but my RPM still rise. Both of my front headlights fog all the time and have been replaced multiple times. The fog makes the lightbulbs blow and they have been replaced multiple times.
Engine May 31, 2025 NHTSA owner report · ODI 11664096
My backup camera has a black screen when it was working it was poor quality even if it was clean, the sensors for backing up have failed! Warning message comes on on the dash but the fuses and all have been checked big safety issue living where there many children have to park on side of road because can see backing up
Back Over Prevention Apr 24, 2025 NHTSA owner report · ODI 11656667
The contact owns a 2020 Dodge Journey. The contact stated that while his wife was driving 50 MPH, the check engine, Service Park Assist, and the TPMS warning lights were illuminated.
Service Brakes at 34,294 miles Apr 16, 2025 NHTSA owner report · ODI 11655091
Driving down the road and when I try to make a right turn the car does not want to turn, it’s as if there’s no power steering. The fluid is not getting to the right side rack and pinion. The older models had a recall for this same issue and now my year model is having the same exact problem.
Steering Feb 10, 2024 NHTSA owner report · ODI 11571253

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Reported by Dodge itself: 17 death-or-injury claims on this model year in its quarterly Early Warning reports to NHTSA (49 CFR 579.21): 23 injured, as claimed, not verified — about 45 per 100,000 built. Every Journey model year, by year and system → Dated and by system, they are exhibit F of the defect dossier.

When owners reported it

Reported at 40k

miles, typically

Half the 13 owner reports with an odometer reading on file fall between 34,000 and 58,000 miles. That is when problems get reported, which is not the same as when they start — and not a failure rate, because nobody knows how many of these cars never had a problem at all.

Too few readings for a curve — the 13 on file: 2 under 10k, 1 20k–30k, 2 30k–40k, 3 40k–50k, 2 50k–60k, 1 90k–100k, 2 100k–150k.

Odometer readings as filed by owners with NHTSA. Readings under 100 or over 400,000 miles are dropped as data entry rather than history, and a component needs at least 12 readings before a median is shown for it.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
SUV FWD★★★★☆★★★★☆★★★★★★★★★☆18%

NHTSA New Car Assessment Program.

Service bulletins & campaigns

Source: NHTSA manufacturer communications
Communicationsfiled with NHTSA 116
Most recentmanufacturer date 2025-12-03
Kindsas classified by NHTSA 116 service bulletins

Most often about: Equipment, Electrical System, Structure, Engine, Power Train.

  • 108465 Service bulletin
    2025-12-03 · Electrical System
  • CAMERA – REAR VIEW
  • 9100653 Service bulletin
    2025-08-15 · Unknown Or Other
  • Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
  • 106241 Service bulletin
    2025-07-28 · Electrical System
  • LAMP - DOME
  • 104974 Service bulletin
    2025-06-12 · Electrical System
  • LAMP - DOME
  • S2323000002 REV. A Service bulletin
    2025-05-16 · Electrical System
  • "Washer Light On And Will Not Turn Off After Adding Washer Solvent."
  • 103774 Service bulletin
    2025-05-01 · Electrical System
  • LAMP - DOME
  • 103954 Service bulletin
    2025-04-02 · Unknown Or Other
  • ACTUATOR - A/C AND HEATER
  • 104087 Service bulletin
    2025-04-02 · Unknown Or Other
  • ACTUATOR - A/C AND HEATER

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

Diagnostic trouble codes on file

Source: NHTSA manufacturer communications and complaints

Codes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.

CodeWhat it meansMost often filed underWhere it appears
P0740
P0740 on Dodge →
A fault in the torque converter clutch circuit.Power Train9 bulletins
P2764
P2764 on Dodge →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Power Train9 bulletins
P0513
P0513 on Dodge →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →4 bulletins
P057B
P057B on Dodge →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Power Train3 bulletins
P1572Manufacturer-defined — the meaning is set by the automaker, not the standard.Power Train2 bulletins

Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Common questions about the 2020 Journey

Source: EPA, NHTSA and manufacturer press kits

Does the 2020 Dodge Journey have any recalls?

NHTSA has posted 1 recall campaign for the 2020 Dodge Journey. The most serious on file is 25V552000, covering Back Over Prevention. 1 of them was filed with no repair available at the time — NHTSA's file records what the manufacturer had in hand on the filing date, not what exists today. The manufacturer's own estimate for when a fix would be ready: July 2026. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2020 Dodge Journey?

NHTSA gave the 2020 Dodge Journey 4 stars overall in its New Car Assessment Program tests — 4-star frontal crash, 5-star side crash, 4-star rollover. WhichTrim also grades it A (94/100) on its recall record, which is a different question from crash protection.

What is the fuel economy of the 2020 Dodge Journey?

For the 2020 Dodge Journey, the best EPA combined figure is 21 mpg. Figures are the EPA's own, per configuration, and every one is listed above.

What are the dimensions of the 2020 Dodge Journey?

Transport Canada measured it at 192.5 in long, 72.0 in wide (body, without mirrors), 66.9 in tall, on a 113.8 in wheelbase. Curb weight: 3,825–4,246 lb depending on configuration. Those are its measurements of the North American versions; every figure is in the table above.

What do owners complain about on the 2020 Dodge Journey?

Owners have filed 66 complaints with NHTSA about the 2020 Dodge Journey, most often about electrical system, unspecified, back over prevention. Of those, 1 involved a crash, 1 a fire, 1 reported injuries. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

How clean is the 2020 Dodge Journey?

The EPA smog rating for the 2020 Dodge Journey is 3 out of 10. That score covers tailpipe pollutants other than greenhouse gases, and it only compares vehicles within the same model year. It is certified for all fifty states, so it can be registered new anywhere in the U.S. The certificate names the standard as Federal Tier 3 Bin 125.

Are there service bulletins for the 2020 Dodge Journey?

The manufacturer has filed 116 service bulletins and related communications with NHTSA for the 2020 Dodge Journey, most often covering equipment, electrical system, structure. The most recent is dated 2025-12-03. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

DataHeldSourceWhat it covers — or what empty means
Fuel economy & configurations1 configurationsEPA certification recordsEvery configuration the EPA certified for sale, with its own test figures.
Emission certificates1 configurationsEPA emission certificatesSmog rating, standard and the sales area that decides where the car can be sold new.
Recalls1NHTSA recall campaignsA complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints66NHTSA complaint databaseAlso complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratings1 testedNHTSA NCAPOnly the configurations NHTSA chose to crash-test, which is never all of them.
Service bulletins116NHTSA manufacturer communicationsEverything the manufacturer told its dealers about a defect or malfunction, short of a recall.
Investigations2NHTSA Office of Defects InvestigationOpen and closed defect investigations, with the agency's own narrative.
Driver-assist crash reportsnoneNHTSA Standing General Order 2021-01No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like.
Specifications filed with NHTSA9 fieldsNHTSA vPIC, decoded from VIN patternsWhat the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Measured dimensions7 fieldsTransport Canada, Canadian Vehicle SpecificationsLength, width, height, wheelbase, track and curb weight, measured on the North American versions.
Trims, pricing & equipmentnoneManufacturer press kitWe have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

JSON for this page · API