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2020 Ram 2500

Heavy-duty pickup
0 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
Recalls2 critical10
Complaintsowner reports to NHTSA162
Crash ratingNHTSA overall4★
20262025202420232022202120202019201820172016

The 2020 Ram 2500 is a heavy-duty pickup; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 10 recall campaigns for this model year, 2 rated critical, which gives it a Safety Signal grade of F. Owners have filed 162 complaints, most often about the fuel/propulsion system. NHTSA crash-tested it at 4 stars overall.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Factory warranty running out?

The 2020 Ram 2500 is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (10)

Source: NHTSA recall database
▲high

Air Bags

05C, 09C, 10C
6,066 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.RiskAn inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.FixDealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
NHTSA campaign 25V010000reported Jan 16, 2025Chrysler (FCA US, LLC)
▲high

Structure

ZB8
1,224,078 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.RiskAn unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.FixDealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
NHTSA campaign 22V904000reported Dec 8, 2022Chrysler (FCA US, LLC)
!critical

Power Train

ZA3
250,079 vehicles
ProblemFCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.RiskLeaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.FixDealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
NHTSA campaign 22V835000reported Nov 10, 2022Chrysler (FCA US, LLC)
▲high

Service Brakes, Hydraulic

Z20
370,437 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."RiskAn ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.FixDealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
NHTSA campaign 22V140000reported Mar 10, 2022Chrysler (FCA US, LLC)
▲high

Visibility

Z08
171,789 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.RiskReduced visibility increases the risk of a crash.FixDealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
NHTSA campaign 22V035000reported Jan 27, 2022Chrysler (FCA US, LLC)
▲high

Fuel System, Diesel

Y78
222,410 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.RiskAn engine stall increases the risk of a crash.FixDealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's nu
NHTSA campaign 21V880000reported Nov 12, 2021Chrysler (FCA US, LLC)
▲high

Visibility

W70
19,075 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."RiskMissing driver side mirror glass reduces visibility and increases the risk of a crash.FixChrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
NHTSA campaign 20V622000reported Oct 8, 2020Chrysler (FCA US LLC)
○minor

Back Over Prevention

W30-W37
319,610 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."RiskThe lingering rearview image can distract the driver, increasing the risk of a crash.FixChrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA campaign 20V191000reported Sep 10, 2020Chrysler (FCA US LLC)
▲high

Structure

W24, W44
37,580 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.RiskA bed step that unexpectedly fails while in use increases the risk of injury to the user.FixChrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
NHTSA campaign 20V207000reported Apr 9, 2020Chrysler (FCA US LLC)
!critical

Power Train

W03
87,431 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.RiskThe leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.FixChrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
NHTSA campaign 20V043000reported Jan 24, 2020Chrysler (FCA US LLC)

NHTSA defect investigations

Fuel System, Diesel:Delivery:Fuel Pump — High pressure fuel pump failure open

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed rec

Opened Mar 17, 2023 · action EA23001

Fuel System, Diesel:Delivery:Fuel Pump — High pressure fuel pump failure closed

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094 on the subject population, identifying an `internally failed component? of the high pressure fuel pump equipped on the 6.7L Cummins Turbodiesel engine that introduced debris into the fuel system potentially causing fuel starvation and consequently an unexpected loss of motive power. Discussions with

Opened Oct 14, 2021 · closed Apr 14, 2023 · action PE21021

Owner complaints

Source: NHTSA complaint database
162complaints filed

5 involved a crash · 4 a fire · 4 injuries · 0 deaths reported

Filed per year: 2020: 18 · 2021: 28 · 2022: 47 · 2023: 37 · 2024: 8 · 2025: 14 · 2026: 10

Most-cited components

Fuel/Propulsion System40
Engine33
Fuel System, Diesel31
Unspecified20
Electrical System20
Power Train20

What owners describe

“The contact owns a 2020 Ram 2500. The contact stated that while driving at 75 MPH, the vehicle stalled as an exhaust warning light illuminated on the instrument panel. The contact was able to coast the vehicle off of the freeway and shut off the vehicle. Due to the failure, the contact had the vehicle towed to a dealer…”Jan 20, 2022 · Fuel System, Diesel · NHTSA owner report
“The contact owns a 2020 Ram 2500. The contact received a recall notification for NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time fo…”Jan 20, 2022 · Fuel System, Diesel · NHTSA owner report
“The contact owns a 2020 Ram 2500. The contact stated that the Defroster/Defogger failed to work while plowing snow. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was informed of the failure and told the contact that they were unable …”Dec 28, 2021 · Visibility · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
PU/CC 2WD★★★★☆★★★★☆★★★★★★★★★☆20%
PU/CC 4WD★★★★☆★★★★☆★★★★★★★★☆☆29%
PU/EC 4WDnot ratednot ratednot rated★★★☆☆29%
PU/RC 2WDnot ratednot ratednot rated★★★★☆20%
PU/RC 4WDnot ratednot ratednot rated★★★☆☆29%

NHTSA New Car Assessment Program.

Compare the 2020 2500 with

2020 Chevrolet Silverado 2500HD →2020 Chevrolet Silverado 3500HD →

Other 2500 model years

F

2026 Ram 2500

7 recalls · 23 complaints

F

2025 Ram 2500

6 recalls · 61 complaints

C

2024 Ram 2500

5 recalls · 57 complaints

F

2023 Ram 2500

8 recalls · 48 complaints

F

2022 Ram 2500

12 recalls · 179 complaints

F

2021 Ram 2500

8 recalls · 106 complaints

F

2019 Ram 2500

12 recalls · 192 complaints

F

2018 Ram 2500

9 recalls · 2,565 complaints

F

2017 Ram 2500

11 recalls · 690 complaints

F

2016 Ram 2500

12 recalls · 258 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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