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2017 Ram Promaster City

Gas
Special Purpose Vehicle 2WD
1 EPA-rated configurations
Data refreshed 2026-10-26
B
Safety Signal
85 / 100 from the NHTSA recall record
RecallsNHTSA campaigns 3
Complaints1 fire reported 19
Crash ratingnot rated by NHTSA —
Fuel economybest combined, EPA 24 mpg
2022202120202019201820172016

The 2017 Ram Promaster City is sold in the U.S. as a gas minivan. The most efficient version, the Promaster City, is EPA-rated at 24 mpg combined. NHTSA lists 3 recall campaigns for this model year, which gives it a Safety Signal grade of B. Owners have filed 19 complaints, most often about the engine.

Ram ProMaster City — photograph via Wikimedia Commons
Ram ProMaster City · Photo: Mr.choppers · CC BY-SA 3.0 · Wikimedia Commons

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
Promaster CityGasFWD2.4L 4-cyl212824$2,800

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 37540.

Emissions & certification

Source: EPA emission certificates
ConfigurationSmog ratingEmission standardWhere it can be sold newSmartWay
Promaster City6 / 10Federal Tier 3 Transitional Bin 110 / LEV-II ULEVAll 50 states (federal, all altitudes); California and states following California standards—

Certified for all fifty states, so it can be registered new anywhere in the U.S.

The smog rating scores tailpipe pollutants other than greenhouse gases, 1 (worst) to 10 (best), and is comparable only within a model year. The standard is the federal bin or California tier the configuration was certified to. Both come from the EPA certificate behind the window sticker.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body styleIncomplete - Cutaway
GVWR classClass 2: 6,001 - 10,000 lb (2,722 - 4,536 kg)

Engine Basics

Cylinders6
Displacement3.6 L
Engine configurationV-Shaped

Engine Output

Horsepower280 hp

Fuel Economy

FuelGasoline

Seating

Seat rows1
Seating capacity2 seats

Transmission

DrivetrainFWD/Front-Wheel Drive

Driver assistance

Standard: Anti-lock brakes, Electronic stability control

Optional: Backup camera

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes the configurations we could identify rather than every trim (seen: SLT, ST, VF). Figures for the trim you are looking at may differ.

Dimensions & weight

Source: Transport Canada
Length187.8 in
Width (body, without mirrors)72.0 in
Height74.0 in
Wheelbase121.3 in
Track, front59.4 in
Track, rear60.2 in
Curb weight3,549–3,699 lb

Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here 2 configurations: Van, Wagon. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.

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Factory warranty running out?

The 2017 Ram Promaster City is in the years where transmission, electronics and drivetrain repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.

What to check before you buy →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Recalls (3)

Source: NHTSA recall database
●moderate

Equipment

T82
61,791 vehicles 48% reported repaired built Nov 14, 2014 – Jul 31, 2017
Problem Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/201 Risk If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire. Fix Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Filed with NHTSAOwner letter PDF
NHTSA campaign 17V824000 reported Dec 21, 2017 Chrysler (FCA US LLC) the full filing, and every vehicle covered →
○minor

Equipment

T62
11,288 vehicles 100% reported repaired built Sep 10, 2014 – Sep 5, 2017
Problem Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims." Risk The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash. Fix Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
Filed with NHTSAOwner letter PDF
NHTSA campaign 17V601000 reported Sep 26, 2017 Chrysler (FCA US LLC) the full filing, and every vehicle covered →
▲high

Air Bags

S95
1 vehicles 100% reported repaired built Nov 5, 2016 – Nov 5, 2016
Problem Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash. Risk If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash. Fix Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S95.
NHTSA campaign 16V953000 reported Dec 28, 2016 Chrysler (FCA US LLC) the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

Whether any of this applies to one specific Promaster City

A campaign covers a build range, not a model year, so two identical-looking cars from 2017 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Ram publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2017 Ram Promaster City, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

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Parts & accessories for the 2017 Ram Promaster City

Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.

Find parts for this Promaster City →

Owner complaints

Source: NHTSA complaint database
19complaints filed

0 involved a crash · 1 a fire · 0 injuries · 0 deaths reported

11 per 10,000 built · Ram reported 17,496 Promaster City built (its Early Warning production report to NHTSA)

Filed per year: 2017: 1 · 2018: 5 · 2019: 1 · 2021: 3 · 2022: 1 · 2023: 1 · 2024: 2 · 2025: 5

Most-cited components

Engine 8
Unspecified 5
Electrical System 4
Visibility/Wiper 3
Exterior Lighting 2
Structure 1

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

Vehicle is failing oil consumption test at 97,571 miles. They are saying it’s burning excessive oil due to failed piston which ran had an open recall for . I’d like my vehicle to be considered for oil consumption test and possible motor replacement
Engine Dec 8, 2025 NHTSA owner report · ODI 11703640
The contact owns a 2017 Ram Promaster City. The contact stated that after refueling the vehicle, the engine shut off or idle roughly immediately after starting with the low oil warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was not diagnosed or repaired.
Fuel/Propulsion System at 57,930 miles Aug 6, 2024 NHTSA owner report · ODI 11606772
The contact owns a 2017 Ram Promaster City. The contact stated while driving 35 MPH, the vehicle shut-off with the tag light warning light illuminated. After waiting for several minutes, the vehicle restarted. The vehicle was not repaired.
Electrical System at 57,787 miles Feb 4, 2021 NHTSA owner report · ODI 11394730
I purchased new a 2017 winnebago trend motorhome on a 2016 Ram Promaster chassis. The outside rear view mirrors come in 2 parts. The lower mirror due to an engineering error can not move out far enough to permit a safe view of traffic. Essentially it affords mostly a view of the body of the vehicle.
Visibility/Wiper at 7,500 miles Aug 16, 2018 NHTSA owner report · ODI 11120428
Sliding door on the passenger side unlatches while driving .no logical connection to driving speed or bumpy road . Happened twice while driving in the City around 30 MPH and ones on interstate around 60 MPH .service department did two attempts to recreate the issue by driving the car about 90 miles but it didn't happen while in service…
Structure at 550 miles Jan 27, 2018 NHTSA owner report · ODI 11065393
The contact owns a 2017 Ram Promaster City. The contact stated that while coming to a stop, there was gray smoke coming from the exhaust pipe and the engine. The check engine warning light was illuminated. The contact who is a certified mechanic, performed an oil change and became aware that the engine was extremely low on engine oil.
Engine at 180,000 miles Jun 20, 2025 NHTSA owner report · ODI 11668186

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Reported by Ram itself: 1 death-or-injury claim on this model year in its quarterly Early Warning reports to NHTSA (49 CFR 579.21): 1 injured, as claimed, not verified — about 5.7 per 100,000 built. Every Promaster City model year, by year and system → Dated and by system, they are exhibit F of the defect dossier.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Service bulletins & campaigns

Source: NHTSA manufacturer communications
Communicationsfiled with NHTSA 235
Most recentmanufacturer date 2025-10-02
Kindsas classified by NHTSA 235 service bulletins

Most often about: Equipment, Engine, Electrical System, Structure, Power Train.

  • 21-040-25 Service bulletin
    2025-10-02 · Power Train
  • 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
  • 09-010-25 Service bulletin
    2025-04-30 · Engine
  • "2.4L Excessive Oil Consumption XS1 Warranty Extension The customer may describe one or more of the following: ● Oil pressure low indicator lamp illumination between oil changes. ● Excessive oil consumption This bulletin involves performing an oil consumption verification test and possibly replacing the long block. "
  • 09-018-24 Service bulletin
    2024-08-29 · Engine
  • "2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ● Oil pressure low indicator lamp illumination between oil changes. ● Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block."
  • S1408000384 Service bulletin
    2024-01-10 · Electrical System — 12V/24V/48V Battery
  • Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
  • 9100229 Service bulletin
    2023-09-20 · Suspension
  • LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
  • 9100226 Service bulletin
    2023-09-15 · Electrical System
  • Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
  • 9100226 Service bulletin
    2023-09-15 · Electrical System — Wiring
  • Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
  • 93120 Service bulletin
    2023-08-30 · Equipment — Other — Owners/Service/Other Manual
  • FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

Diagnostic trouble codes on file

Source: NHTSA manufacturer communications and complaints

Codes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.

CodeWhat it meansMost often filed underWhere it appears
P0300
P0300 on Ram →
Misfire detected, but not isolated to one cylinder.Equipment · Ignition coils →3 bulletins
P0301
P0301 on Ram →
Cylinder 1 is misfiring.Equipment · Ignition coils →3 bulletins
P0302
P0302 on Ram →
Cylinder 2 is misfiring.Equipment · Ignition coils →3 bulletins
P0303
P0303 on Ram →
Cylinder 3 is misfiring.Equipment · Ignition coils →3 bulletins
P0340
P0340 on Ram →
A fault in the camshaft position sensor circuit on bank 1.Engine · Camshaft position sensor →2 bulletins
P0344
P0344 on Ram →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Engine2 bulletins
P06DD
P06DD on Ram →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Engine2 bulletins
P2122
P2122 on Ram →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Vehicle Speed Control2 bulletins
P2127
P2127 on Ram →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Vehicle Speed Control2 bulletins
P2299
P2299 on Ram →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Vehicle Speed Control2 bulletins
U0402Manufacturer-defined — the meaning is set by the automaker, not the standard.Power Train2 bulletins

Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

At the New York inspection station

Source: New York State DMV

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2017 Ram Promaster City failed the emissions check on 8.4% of first inspections — higher than the 3.7% for every 2017 model-year vehicle inspected; and the safety inspection on 3.0% (every 2017 vehicle: 2.1%).

New York inspections 8.4%

failed emissions

263 initial inspections of 259 vehicles.

MeasureThe 2017 Promaster CityEvery 2017 vehicleBehind it
Failed the emissions check8.4%3.7%263
Failed the safety inspection3.0%2.1%263
Air-bag warning lamp stayed lit0%0.25%263
Miles driven a year12,36910,048odometer at inspection
Average odometer115,25493,238odometer at inspection

New York’s emissions test on these model years is an on-board diagnostics check: it fails a car whose check-engine light is on or whose self-tests have not finished. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2017 vehicle” is every 2017 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).

Common questions about the 2017 Promaster City

Source: EPA, NHTSA and manufacturer press kits

Does the 2017 Ram Promaster City have any recalls?

NHTSA has posted 3 recall campaigns for the 2017 Ram Promaster City. The most serious on file is 16V953000, covering Air Bags. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2017 Ram Promaster City?

NHTSA has not published a crash-test rating for the 2017 Ram Promaster City yet. On the recall record WhichTrim grades it B (85/100), which measures open and severe recalls rather than crash protection.

What is the fuel economy of the 2017 Ram Promaster City?

For the 2017 Ram Promaster City, the best EPA combined figure is 24 mpg. Figures are the EPA's own, per configuration, and every one is listed above.

What are the dimensions of the 2017 Ram Promaster City?

Transport Canada measured it at 187.8 in long, 72.0 in wide (body, without mirrors), 74.0 in tall, on a 121.3 in wheelbase. Curb weight: 3,549–3,699 lb depending on configuration. Those are its measurements of the North American versions; every figure is in the table above.

What do owners complain about on the 2017 Ram Promaster City?

Owners have filed 19 complaints with NHTSA about the 2017 Ram Promaster City, most often about engine, unspecified, electrical system. Of those, 1 a fire. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

How clean is the 2017 Ram Promaster City?

The EPA smog rating for the 2017 Ram Promaster City is 6 out of 10. That score covers tailpipe pollutants other than greenhouse gases, and it only compares vehicles within the same model year. It is certified for all fifty states, so it can be registered new anywhere in the U.S. Its configurations were certified to different standards — Federal Tier 3 Transitional Bin 110, LEV-II ULEV — which the table above lists per configuration.

Are there service bulletins for the 2017 Ram Promaster City?

The manufacturer has filed 235 service bulletins and related communications with NHTSA for the 2017 Ram Promaster City, most often covering equipment, engine, electrical system. The most recent is dated 2025-10-02. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

How does the 2017 Ram Promaster City do at state inspection?

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2017 Ram Promaster City failed the emissions check on 8.4% of first inspections — higher than the 3.7% for every 2017 model-year vehicle inspected; and the safety inspection on 3.0% (every 2017 vehicle: 2.1%). The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

DataHeldSourceWhat it covers — or what empty means
Fuel economy & configurations1 configurationsEPA certification recordsEvery configuration the EPA certified for sale, with its own test figures.
Emission certificates1 configurationsEPA emission certificatesSmog rating, standard and the sales area that decides where the car can be sold new.
Recalls3NHTSA recall campaignsA complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints19NHTSA complaint databaseAlso complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratingsnoneNHTSA NCAPNHTSA has not tested this model year. Cars are selected for testing, so untested is not unsafe.
Service bulletins235NHTSA manufacturer communicationsEverything the manufacturer told its dealers about a defect or malfunction, short of a recall.
InvestigationsnoneNHTSA Office of Defects InvestigationNo defect investigation has been opened.
Driver-assist crash reportsnoneNHTSA Standing General Order 2021-01No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like.
Specifications filed with NHTSA10 fieldsNHTSA vPIC, decoded from VIN patternsWhat the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Measured dimensions7 fieldsTransport Canada, Canadian Vehicle SpecificationsLength, width, height, wheelbase, track and curb weight, measured on the North American versions.
Trims, pricing & equipmentnoneManufacturer press kitWe have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

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