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2023 Ram ProMaster

Gas
Van
3 manufacturer trims · not yet EPA-listed
Data refreshed 2026-10-26
D
Safety Signal
63 / 100 from the NHTSA recall record
Recalls1 critical 6
Complaints6 fire reported 100
Crash ratingnot rated by NHTSA —
20262025202420232022202120202019201820172016

The 2023 Ram ProMaster is a gas van announced by Ram in 3 trims; fueleconomy.gov has not listed this model year yet, so the specs and prices here come from the manufacturer's press kit and the safety record from NHTSA. NHTSA lists 6 recall campaigns for this model year, 1 rated critical, which gives it a Safety Signal grade of D. Owners have filed 100 complaints, most often about the steering.

Ram ProMaster — photograph via Wikimedia Commons
Ram ProMaster · Photo: Mr.choppers · CC BY-SA 3.0 · Wikimedia Commons

Trims & pricing

Source: manufacturer press kitCompare a trim →
TrimPowertrainDriveMSRPHPTorque
Cargo VanGasFWD—276 hp250 lb-ft
Chassis CabGasFWD—276 hp250 lb-ft
CutawayGasFWD—276 hp250 lb-ft

MSRP excludes destination. Open a trim for the complete spec sheet and standard/optional equipment. Have the car in front of you? Decode its VIN to see which of these trims it is and what it was priced at.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record yet: fueleconomy.gov has not listed a 2023 Ram ProMaster. The trims, prices and manufacturer-stated economy above come from Ram’s press kit; EPA figures are added when the certification is published. Recall, complaint and investigation data below come from NHTSA.

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Factory warranty running out?

The 2023 Ram ProMaster is in the years where transmission, electronics and drivetrain repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.

What to check before you buy →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Recalls (6)

Source: NHTSA recall database
▲high

Steering

92D
265,512 vehicles
Problem Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist. Risk A loss of power steering assist can increase the risk of a crash. Fix Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov
NHTSA campaign 26V621000 reported Sep 29, 2026 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
▲high

Equipment Adaptive/Mobility

86 vehicles 2% reported repaired
Problem Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured. Risk An unsecured wheelchair can move during transit, increasing the risk of injury. Fix Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA campaign 25V876000 reported Dec 17, 2025 Rollx Vans the full filing, and every vehicle covered →
!critical

Engine And Engine Cooling

67C, B3C, C9C
300,691 vehicles 20% reported repaired
Problem Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat. Risk Electrical circuits that overheat increase the risk of a fire. Fix Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners
NHTSA campaign 25V720000 reported Oct 23, 2025 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
○minor

Back Over Prevention

66B, 79B
1,033,433 vehicles 91% reported repaired
Problem Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." Risk A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Fix Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
NHTSA campaign 24V436000 reported Jun 13, 2024 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
▲high

Equipment

53B
266 vehicles 59% reported repaired
Problem Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims." Risk A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash. Fix Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
NHTSA campaign 24V416000 reported Jun 6, 2024 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
●moderate

Seat Belts

02B
27,744 vehicles 70% reported repaired
Problem Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection." Risk A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash. Fix Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
NHTSA campaign 24V129000 reported Feb 22, 2024 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

NHTSA defect investigations

Steering:Rack And Pinion:Rack — Loss of Power Steering Assist open

The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluati

Opened Mar 2, 2026 · action PE26002 · the investigation’s page →

Whether any of this applies to one specific ProMaster

A campaign covers a build range, not a model year, so two identical-looking cars from 2023 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Ram publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2023 Ram ProMaster, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

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Parts & accessories for the 2023 Ram ProMaster

Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.

Find parts for this ProMaster →

Owner complaints

Source: NHTSA complaint database
100complaints filed

0 involved a crash · 6 a fire · 0 injuries · 0 deaths reported

10 per 10,000 built · Ram reported 99,937 ProMaster built (its Early Warning production report to NHTSA)

Filed per year: 2023: 1 · 2024: 6 · 2025: 20 · 2026: 73

Most-cited components

Steering 39
Electrical System 27
Engine 26
Forward Collision Avoidance 8
Fuel/Propulsion System 8
Service Brakes 7

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling). The contact was concerned about a potential fire. The local dealer was not notified. The vehicle was not diagnosed or repaired.
Engine Feb 20, 2026 NHTSA owner report · ODI 11719456
On 10/24, a rented van (from Budget Truck Rental) was parked and stationary on private commercial property (a warehouse lot) when a fire originated in the engine compartment area. The fire rapidly escalated, causing severe damage to the van itself, and resulting in the total loss of a second, adjacent rented van.
Electrical System Nov 4, 2025 NHTSA owner report · ODI 11697448
Without any warning my steering wheel locked up and started jerking resulting in lack of steering and drivability. I was backing out of my driveway and started to turn onto the street when this happened. This could have been very dangerous if I had been driving on regular roads.
Steering Jan 9, 2026 NHTSA owner report · ODI 11709820
Blind Spot Alert Unavailable. Service Required. Randomly occurs with potential for accidents while changing lanes. Dealer confirmed event but was unable to resolve. Appears many Promasters since 2021 experience same problem
Lane Departure Oct 4, 2025 NHTSA owner report · ODI 11691377
My company issued 2023 Ram Promaster has an issue with the cab filling up with raw gas fumes during hot weather. They are very over bearing, make breathing difficult and of course they are flammable. I've taken it to the dealership 4 times now over the past year.
Fuel/Propulsion System Sep 12, 2025 NHTSA owner report · ODI 11687011
The contact drives a company-owned 2023 Ram ProMaster 1500. The contact stated that while driving at an undisclosed speed, the driver's side A-pillar trim was blocking the side view mirror, creating a hazard for the driver, because there was a limited side view while driving.
Structure Apr 15, 2025 NHTSA owner report · ODI 11654837

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

When owners reported it

Reported at 40k

miles, typically

Half the 15 owner reports with an odometer reading on file fall between 30,000 and 60,000 miles. That is when problems get reported, which is not the same as when they start — and not a failure rate, because nobody knows how many of these cars never had a problem at all.

Too few readings for a curve — the 15 on file: 2 under 10k, 1 10k–20k, 1 20k–30k, 3 30k–40k, 3 40k–50k, 1 60k–70k, 1 70k–80k, 1 80k–90k, 1 100k–150k, 1 150k +.

Odometer readings as filed by owners with NHTSA. Readings under 100 or over 400,000 miles are dropped as data entry rather than history, and a component needs at least 12 readings before a median is shown for it.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Driver-assist crash reports (1)

Source: NHTSA Standing General Order 2021-01
1report filed

1 severity unknown

— to — · 0 with an air bag deployment · 0 towed

What was engaged, and what was hit

System named: PERRONE ROBOTICS (1)

Crash partner: Other 1

Filed by: First Transit

IncidentSystemStruckInjury allegedStateSpeedReport
—Level 2 · PERRONE ROBOTICSOtherunknown——30310-11377

A report under the General Order is a notice the manufacturer or operator must file within days of hearing of a crash in which a Level 2 driver-assist or automated-driving system was engaged within 30 seconds of impact. It is filed before anything is verified, and entities with telematics hear of far more crashes than entities that rely on complaints, so counts say as much about the reporting as about the car and are not comparable across makes. Nothing is normalised by fleet size. Every report on file, by make and year → · NHTSA’s page and files

Service bulletins & campaigns

Source: NHTSA manufacturer communications
Extended coverage on file 3 filings by the manufacturer with NHTSA naming this model year

The term and the vehicles it covers are the manufacturer’s, as NHTSA’s summary of each filing states them; a dealer checks one particular car by its VIN. Every Stellantis warranty extension (117) → · Every warranty extension on file, all makes →

Communicationsfiled with NHTSA 204
Most recentmanufacturer date 2026-10-15
Kindsas classified by NHTSA 198 service bulletins, 3 others, 3 warranty extensions

Most often about: Electrical System, Engine, Equipment, Structure, Unknown Or Other.

  • 9100948 Service bulletin
    2026-10-15 · Structure — Body
  • QUAD HALOGEN HEADLAMP ASSY For inoperative park/turn signal bulbs on VF halogen headlamps, if the bulb is burned out or inoperative, replace the bulb with a TOSHIBA (W28/8W / 7444NA) bulb exclusively. If the socket is melted, replace both the bulb and socket. Do not use aftermarket bulbs.
  • 114732 Service bulletin
    2026-09-29 · Steering
  • WIRING - BODY LEFT and WIRING - CHASSIS
  • 114731 Service bulletin
    2026-09-29 · Steering
  • WIRING - BODY LEFT and WIRING - CHASSIS
  • 114728 Service bulletin
    2026-09-29 · Electrical System
  • WIRING - JUMPER
  • 114727 Service bulletin
    2026-09-29 · Electrical System
  • WIRING - JUMPER
  • S268A000014 Service bulletin
    2026-06-17 · Electrical System
  • Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
  • S1623000028 Rev. K Service bulletin
    2026-06-12 · Structure — Body
  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • S1623000028 REV. J Service bulletin
    2026-06-05 · Structure — Body
  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

Diagnostic trouble codes on file

Source: NHTSA manufacturer communications and complaints

Codes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.

CodeWhat it meansMost often filed underWhere it appears
B1E21
B1E21 on Ram →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →2 bulletins

Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

At the New York inspection station

Source: New York State DMV

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2023 Ram ProMaster failed the emissions check on 0% of first inspections — lower than the 1.6% for every 2023 model-year vehicle inspected; and the safety inspection on 1.2% (every 2023 vehicle: 1.1%).

New York inspections 0%

failed emissions

513 initial inspections of 503 vehicles.

MeasureThe 2023 ProMasterEvery 2023 vehicleBehind it
Failed the emissions check0%1.6%513
Failed the safety inspection1.2%1.1%513
Air-bag warning lamp stayed lit0%0.16%513
Miles driven a year9,59210,038odometer at inspection
Average odometer31,82632,673odometer at inspection

New York’s emissions test on these model years is an on-board diagnostics check: it fails a car whose check-engine light is on or whose self-tests have not finished. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2023 vehicle” is every 2023 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).

Common questions about the 2023 ProMaster

Source: EPA, NHTSA and manufacturer press kits

Does the 2023 Ram ProMaster have any recalls?

NHTSA has posted 6 recall campaigns for the 2023 Ram ProMaster, 1 of them rated critical. The most serious on file is 25V720000, covering Engine And Engine Cooling. 2 of them were filed with no repair available at the time — NHTSA's file records what the manufacturer had in hand on the filing date, not what exists today. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2023 Ram ProMaster?

NHTSA has not published a crash-test rating for the 2023 Ram ProMaster yet. On the recall record WhichTrim grades it D (63/100), which measures open and severe recalls rather than crash protection.

What do owners complain about on the 2023 Ram ProMaster?

Owners have filed 100 complaints with NHTSA about the 2023 Ram ProMaster, most often about steering, electrical system, engine. Of those, 6 a fire. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

Are there service bulletins for the 2023 Ram ProMaster?

The manufacturer has filed 204 service bulletins and related communications with NHTSA for the 2023 Ram ProMaster, most often covering electrical system, engine, equipment. The most recent is dated 2026-10-15. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

How does the 2023 Ram ProMaster do at state inspection?

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2023 Ram ProMaster failed the emissions check on 0% of first inspections — lower than the 1.6% for every 2023 model-year vehicle inspected; and the safety inspection on 1.2% (every 2023 vehicle: 1.1%). The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

DataHeldSourceWhat it covers — or what empty means
Fuel economy & configurationsnoneEPA certification recordsfueleconomy.gov has not listed this model year yet; the trims above come from the manufacturer's press kit and the EPA figures follow when the certification is published.
Emission certificatesnoneEPA emission certificatesThe EPA published no certificate we could match to a configuration on this page.
Recalls6NHTSA recall campaignsA complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints100NHTSA complaint databaseAlso complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratingsnoneNHTSA NCAPNHTSA has not tested this model year. Cars are selected for testing, so untested is not unsafe.
Service bulletins204NHTSA manufacturer communicationsEverything the manufacturer told its dealers about a defect or malfunction, short of a recall.
Investigations1NHTSA Office of Defects InvestigationOpen and closed defect investigations, with the agency's own narrative.
Driver-assist crash reports1NHTSA Standing General Order 2021-01Crashes the manufacturer or operator reported with a Level 2 or automated-driving system engaged. Notices, filed before verification; not comparable across makes.
Specifications filed with NHTSAnoneNHTSA vPIC, decoded from VIN patternsWe had no VIN pattern to decode for this model year, or the manufacturer filed nothing usable.
Trims, pricing & equipment3 trimsManufacturer press kitTranscribed from the manufacturer's own press material, every value carrying the document it came from.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly. Trim-level specifications and pricing are transcribed from the manufacturer's official press kit; every value carries its source in the data file.

JSON for this page · API