2023 Ram ProMaster
The 2023 Ram ProMaster is a gas van announced by Ram in 3 trims; fueleconomy.gov has not listed this model year yet, so the specs and prices here come from the manufacturer's press kit and the safety record from NHTSA. NHTSA lists 6 recall campaigns for this model year, 1 rated critical, which gives it a Safety Signal grade of D. Owners have filed 100 complaints, most often about the steering.

| Trim | Powertrain | Drive | MSRP | HP | Torque |
|---|---|---|---|---|---|
| Cargo Van | Gas | FWD | — | 276 hp | 250 lb-ft |
| Chassis Cab | Gas | FWD | — | 276 hp | 250 lb-ft |
| Cutaway | Gas | FWD | — | 276 hp | 250 lb-ft |
MSRP excludes destination. Open a trim for the complete spec sheet and standard/optional equipment. Have the car in front of you? Decode its VIN to see which of these trims it is and what it was priced at.
Specs & fuel economy
Source: EPA fueleconomy.govNo EPA fuel-economy record yet: fueleconomy.gov has not listed a 2023 Ram ProMaster. The trims, prices and manufacturer-stated economy above come from Ram’s press kit; EPA figures are added when the certification is published. Recall, complaint and investigation data below come from NHTSA.
Factory warranty running out?
The 2023 Ram ProMaster is in the years where transmission, electronics and drivetrain repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.
What to check before you buy →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Recalls (6)
Source: NHTSA recall databaseEquipment Adaptive/Mobility
Engine And Engine Cooling
67C, B3C, C9CBack Over Prevention
66B, 79BEquipment
53BSeat Belts
02BThese are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.
NHTSA defect investigations
Steering:Rack And Pinion:Rack — Loss of Power Steering Assist open
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluati
Opened Mar 2, 2026 · action PE26002 · the investigation’s page →
Whether any of this applies to one specific ProMaster
A campaign covers a build range, not a model year, so two identical-looking cars from 2023 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Ram publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.
Hear about a recall before the letter does
The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2023 Ram ProMaster, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.
Parts & accessories for the 2023 Ram ProMaster
Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.
Find parts for this ProMaster →Owner complaints
Source: NHTSA complaint database0 involved a crash · 6 a fire · 0 injuries · 0 deaths reported
10 per 10,000 built · Ram reported 99,937 ProMaster built (its Early Warning production report to NHTSA)
Filed per year: 2023: 1 · 2024: 6 · 2025: 20 · 2026: 73
Most-cited components
In owners' own words
Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling). The contact was concerned about a potential fire. The local dealer was not notified. The vehicle was not diagnosed or repaired.
On 10/24, a rented van (from Budget Truck Rental) was parked and stationary on private commercial property (a warehouse lot) when a fire originated in the engine compartment area. The fire rapidly escalated, causing severe damage to the van itself, and resulting in the total loss of a second, adjacent rented van.
Without any warning my steering wheel locked up and started jerking resulting in lack of steering and drivability. I was backing out of my driveway and started to turn onto the street when this happened. This could have been very dangerous if I had been driving on regular roads.
Blind Spot Alert Unavailable. Service Required. Randomly occurs with potential for accidents while changing lanes. Dealer confirmed event but was unable to resolve. Appears many Promasters since 2021 experience same problem
My company issued 2023 Ram Promaster has an issue with the cab filling up with raw gas fumes during hot weather. They are very over bearing, make breathing difficult and of course they are flammable. I've taken it to the dealership 4 times now over the past year.
The contact drives a company-owned 2023 Ram ProMaster 1500. The contact stated that while driving at an undisclosed speed, the driver's side A-pillar trim was blocking the side view mirror, creating a hazard for the driver, because there was a limited side view while driving.
Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.
When owners reported it
miles, typically
Half the 15 owner reports with an odometer reading on file fall between 30,000 and 60,000 miles. That is when problems get reported, which is not the same as when they start — and not a failure rate, because nobody knows how many of these cars never had a problem at all.
Odometer readings as filed by owners with NHTSA. Readings under 100 or over 400,000 miles are dropped as data entry rather than history, and a component needs at least 12 readings before a median is shown for it.
Crash ratings
Source: NHTSA NCAPNHTSA has not published 5-Star crash ratings for this model year.
Driver-assist crash reports (1)
Source: NHTSA Standing General Order 2021-011 severity unknown
— to — · 0 with an air bag deployment · 0 towed
What was engaged, and what was hit
System named: PERRONE ROBOTICS (1)
Crash partner: Other 1
Filed by: First Transit
| Incident | System | Struck | Injury alleged | State | Speed | Report |
|---|---|---|---|---|---|---|
| — | Level 2 · PERRONE ROBOTICS | Other | unknown | — | — | 30310-11377 |
A report under the General Order is a notice the manufacturer or operator must file within days of hearing of a crash in which a Level 2 driver-assist or automated-driving system was engaged within 30 seconds of impact. It is filed before anything is verified, and entities with telematics hear of far more crashes than entities that rely on complaints, so counts say as much about the reporting as about the car and are not comparable across makes. Nothing is normalised by fleet size. Every report on file, by make and year → · NHTSA’s page and files
Service bulletins & campaigns
Source: NHTSA manufacturer communications- Term not in NHTSA’s summary · Stellantis warranty extension 102365Warranty Newsletter – Volume 10, Issue 11
- Term not in NHTSA’s summary · Stellantis warranty extension 100874FCA caribbean warranty operations newsletter volume 10, issue 9
- Term not in NHTSA’s summary · Stellantis warranty extension 100872Warranty Newsletter Volume 10 Issue 9_ID D-23-04 Rev.
The term and the vehicles it covers are the manufacturer’s, as NHTSA’s summary of each filing states them; a dealer checks one particular car by its VIN. Every Stellantis warranty extension (117) → · Every warranty extension on file, all makes →
Most often about: Electrical System, Engine, Equipment, Structure, Unknown Or Other.
- 9100948 Service bulletin2026-10-15 · Structure — Body
- QUAD HALOGEN HEADLAMP ASSY For inoperative park/turn signal bulbs on VF halogen headlamps, if the bulb is burned out or inoperative, replace the bulb with a TOSHIBA (W28/8W / 7444NA) bulb exclusively. If the socket is melted, replace both the bulb and socket. Do not use aftermarket bulbs.
- 114732 Service bulletin2026-09-29 · Steering
- WIRING - BODY LEFT and WIRING - CHASSIS
- 114731 Service bulletin2026-09-29 · Steering
- WIRING - BODY LEFT and WIRING - CHASSIS
- 114728 Service bulletin2026-09-29 · Electrical System
- WIRING - JUMPER
- 114727 Service bulletin2026-09-29 · Electrical System
- WIRING - JUMPER
- S268A000014 Service bulletin2026-06-17 · Electrical System
- Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
- S1623000028 Rev. K Service bulletin2026-06-12 · Structure — Body
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- S1623000028 REV. J Service bulletin2026-06-05 · Structure — Body
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.
Diagnostic trouble codes on file
Source: NHTSA manufacturer communications and complaintsCodes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.
| Code | What it means | Most often filed under | Where it appears |
|---|---|---|---|
| B1E21 B1E21 on Ram → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Electrical System · Battery → | 2 bulletins |
Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
At the New York inspection station
Source: New York State DMVIn New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2023 Ram ProMaster failed the emissions check on 0% of first inspections — lower than the 1.6% for every 2023 model-year vehicle inspected; and the safety inspection on 1.2% (every 2023 vehicle: 1.1%).
failed emissions
513 initial inspections of 503 vehicles.
| Measure | The 2023 ProMaster | Every 2023 vehicle | Behind it |
|---|---|---|---|
| Failed the emissions check | 0% | 1.6% | 513 |
| Failed the safety inspection | 1.2% | 1.1% | 513 |
| Air-bag warning lamp stayed lit | 0% | 0.16% | 513 |
| Miles driven a year | 9,592 | 10,038 | odometer at inspection |
| Average odometer | 31,826 | 32,673 | odometer at inspection |
New York’s emissions test on these model years is an on-board diagnostics check: it fails a car whose check-engine light is on or whose self-tests have not finished. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2023 vehicle” is every 2023 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).
Common questions about the 2023 ProMaster
Source: EPA, NHTSA and manufacturer press kitsDoes the 2023 Ram ProMaster have any recalls?
NHTSA has posted 6 recall campaigns for the 2023 Ram ProMaster, 1 of them rated critical. The most serious on file is 25V720000, covering Engine And Engine Cooling. 2 of them were filed with no repair available at the time — NHTSA's file records what the manufacturer had in hand on the filing date, not what exists today. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.
How safe is the 2023 Ram ProMaster?
NHTSA has not published a crash-test rating for the 2023 Ram ProMaster yet. On the recall record WhichTrim grades it D (63/100), which measures open and severe recalls rather than crash protection.
What do owners complain about on the 2023 Ram ProMaster?
Owners have filed 100 complaints with NHTSA about the 2023 Ram ProMaster, most often about steering, electrical system, engine. Of those, 6 a fire. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.
Are there service bulletins for the 2023 Ram ProMaster?
The manufacturer has filed 204 service bulletins and related communications with NHTSA for the 2023 Ram ProMaster, most often covering electrical system, engine, equipment. The most recent is dated 2026-10-15. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.
How does the 2023 Ram ProMaster do at state inspection?
In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2023 Ram ProMaster failed the emissions check on 0% of first inspections — lower than the 1.6% for every 2023 model-year vehicle inspected; and the safety inspection on 1.2% (every 2023 vehicle: 1.1%). The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.
What we hold, and what an empty row means
Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.
| Data | Held | Source | What it covers — or what empty means |
|---|---|---|---|
| Fuel economy & configurations | none | EPA certification records | fueleconomy.gov has not listed this model year yet; the trims above come from the manufacturer's press kit and the EPA figures follow when the certification is published. |
| Emission certificates | none | EPA emission certificates | The EPA published no certificate we could match to a configuration on this page. |
| Recalls | 6 | NHTSA recall campaigns | A complete federal register: every campaign covering this model year, with severity and advisory flags. |
| Owner complaints | 100 | NHTSA complaint database | Also complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold. |
| Crash ratings | none | NHTSA NCAP | NHTSA has not tested this model year. Cars are selected for testing, so untested is not unsafe. |
| Service bulletins | 204 | NHTSA manufacturer communications | Everything the manufacturer told its dealers about a defect or malfunction, short of a recall. |
| Investigations | 1 | NHTSA Office of Defects Investigation | Open and closed defect investigations, with the agency's own narrative. |
| Driver-assist crash reports | 1 | NHTSA Standing General Order 2021-01 | Crashes the manufacturer or operator reported with a Level 2 or automated-driving system engaged. Notices, filed before verification; not comparable across makes. |
| Specifications filed with NHTSA | none | NHTSA vPIC, decoded from VIN patterns | We had no VIN pattern to decode for this model year, or the manufacturer filed nothing usable. |
| Trims, pricing & equipment | 3 trims | Manufacturer press kit | Transcribed from the manufacturer's own press material, every value carrying the document it came from. |
Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.
Sources & method
Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.
EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly. Trim-level specifications and pricing are transcribed from the manufacturer's official press kit; every value carries its source in the data file.