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2021 Ram Promaster City

Gas

Special Purpose Vehicle 2WD
1 EPA-rated configurations
Data refreshed 2026-10-26

Safety Signal

83 / 100 from the NHTSA recall record

RecallsNHTSA campaigns 3

Complaintsnone reporting a crash, fire or injury 5

Crash ratingnot rated by NHTSA —

Fuel economybest combined, EPA 24 mpg

2022 2021 2020 2019 2018 2017 2016

The 2021 Ram Promaster City is sold in the U.S. as a gas minivan. The most efficient version, the Promaster City, is EPA-rated at 24 mpg combined. NHTSA lists 3 recall campaigns for this model year, which gives it a Safety Signal grade of B. Owners have filed 5 complaints, most often about the engine.

Ram ProMaster City — photograph via Wikimedia Commons — Ram ProMaster City · Photo: Mr.choppers · CC BY-SA 3.0 · Wikimedia Commons

Specs & fuel economy

Source: EPA fueleconomy.gov

Configuration	Powertrain	Drive	Engine / motor	City	Hwy	Comb	Annual fuel*
Promaster City	Gas	FWD	2.4L 4-cyl	21	28	24	$2,800

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 43060.

Emissions & certification

Source: EPA emission certificates

Configuration	Smog rating	Emission standard	Where it can be sold new	SmartWay
Promaster City	6 / 10	California LEV-III ULEV50 / Federal Tier 3 Bin 50	All 50 states (federal, all altitudes); California and states following California standards	—

Certified for all fifty states, so it can be registered new anywhere in the U.S.

The smog rating scores tailpipe pollutants other than greenhouse gases, 1 (worst) to 10 (best), and is comparable only within a model year. The standard is the federal bin or California tier the configuration was certified to. Both come from the EPA certificate behind the window sticker.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body style	Minivan
GVWR class	Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)

Engine Basics

Cylinders	4
Displacement	2.4 L
Engine configuration	In-Line

Engine Output

Horsepower

178 hp

Fuel Economy

Fuel	Gasoline

Transmission

Drivetrain

FWD/Front-Wheel Drive

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes the configurations we could identify rather than every trim (seen: SLT, ST). Figures for the trim you are looking at may differ.

Dimensions & weight

Source: Transport Canada

Length	187.8 in
Width (body, without mirrors)	72.0 in
Height	74.0 in
Wheelbase	121.3 in
Track, front	59.4 in
Track, rear	60.2 in
Curb weight	3,549–3,699 lb

Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here 2 configurations: Cargo Van, Wagon. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.

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Recalls (3)

Source: NHTSA recall database

○minor

Exterior Lighting

Y71

23,853 vehicles 72% reported repaired

Problem Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment." Risk The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash. Fix Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Filed with NHTSAOwner letter PDF Remedy instructions PDF

NHTSA campaign 21V728000 reported Sep 21, 2021 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →

▲high

Seat Belts

Y61

10,372 vehicles 80% reported repaired

Problem Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection." Risk An unsecured child restraint system can increase the risk of injury during a crash. Fix Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Filed with NHTSADefect report PDF Owner letter PDF Remedy instructions PDF

NHTSA campaign 21V699000 reported Sep 9, 2021 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →

▲high

Service Brakes, Hydraulic

Y11

4 vehicles 100% reported repaired

Problem Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions. Risk The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning. Fix FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

Filed with NHTSAOwner letter PDF

NHTSA campaign 21V147000 reported Mar 9, 2021 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

Whether any of this applies to one specific Promaster City

A campaign covers a build range, not a model year, so two identical-looking cars from 2021 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Ram publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

NHTSA VIN check →Ram’s own VIN lookup →

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2021 Ram Promaster City, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

Owner complaints

Source: NHTSA complaint database

5complaints filed

0 involved a crash · 0 a fire · 0 injuries · 0 deaths reported

3.6 per 10,000 built · Ram reported 13,976 Promaster City built (its Early Warning production report to NHTSA)

Filed per year: 2021: 2 · 2022: 1 · 2024: 2

Most-cited components

Engine 3

Equipment 1

Seat Belts 1

Exterior Lighting 1

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is .

Engine Dec 12, 2024 NHTSA owner report · ODI 11630396

The contact owns a 2021 Ram Promaster City. The contact had initially received a recall notice for NHTSA Campaign Number: 21V728000 (Exterior Lighting). He then called the dealer and was informed that there was an additional recall on the vehicle for NHTSA Campaign Number: 21V699000 (Seat Belts) however, the parts for the recall repair…

Seat Belts Dec 30, 2021 NHTSA owner report · ODI 11445565

Two instances of rooftop tent opening without human interaction. Incident 1 // 9-17-21: Vehicle was parked and the front drivers side latch (attached photo) opened due to gusts of wind.

Equipment Sep 20, 2021 NHTSA owner report · ODI 11433611

Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is .

Engine Dec 12, 2024 NHTSA owner report · ODI 11630399

Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. Safety - issue was noticed before enough damage was done to be unsafe.

Engine Apr 3, 2022 NHTSA owner report · ODI 11459396

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Reported by Ram itself: 1 death-or-injury claim on this model year in its quarterly Early Warning reports to NHTSA (49 CFR 579.21): 1 injured, as claimed, not verified — about 7.2 per 100,000 built. Every Promaster City model year, by year and system → Dated and by system, they are exhibit F of the defect dossier.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Service bulletins & campaigns

Source: NHTSA manufacturer communications

Communicationsfiled with NHTSA 62

Most recentmanufacturer date 2025-11-07

Kindsas classified by NHTSA 62 service bulletins

Most often about: Electrical System, Engine, Equipment, Power Train, Structure.

S2508000102 Service bulletin
2025-11-07 · Electrical System
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
21-040-25 Service bulletin
2025-10-02 · Power Train
948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
23-008-25 REV. A Service bulletin
2025-09-18 · Structure — Body
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
02-002-25 REV. A Service bulletin
2025-09-12 · Suspension
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
02-002-25 Service bulletin
2025-05-21 · Suspension
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
S2008000088 REV. A Service bulletin
2025-05-04 · Electrical System
Replacement BCM Will Not Proxi Align
9100338REV1 Service bulletin
2024-05-21 · Engine
"GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector.
S1408000384 Service bulletin
2024-01-10 · Electrical System — 12V/24V/48V Battery
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

Diagnostic trouble codes on file

Source: NHTSA manufacturer communications and complaints

Codes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.

Code	What it means	Most often filed under	Where it appears
P0513 P0513 on Ram →	Manufacturer-defined — the meaning is set by the automaker, not the standard.	Electrical System · Battery →	4 bulletins
P0073 P0073 on Ram →	Manufacturer-defined — the meaning is set by the automaker, not the standard.	Electrical System · Battery →	2 bulletins

Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.

Promaster City by model year

all years, side by side →

Year Safety Recalls Complaints

2022 A 0 2 24 mpg 2021 this page B 3 5 24 mpg 2020 B 2 1 24 mpg 2019 A 1 5 24 mpg 2018 B 2 16 24 mpg 2017 B 3 19 24 mpg 2016 B 3 25 24 mpg

Common questions about the 2021 Promaster City

Source: EPA, NHTSA and manufacturer press kits

Does the 2021 Ram Promaster City have any recalls?

NHTSA has posted 3 recall campaigns for the 2021 Ram Promaster City. The most serious on file is 21V699000, covering Seat Belts. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2021 Ram Promaster City?

NHTSA has not published a crash-test rating for the 2021 Ram Promaster City yet. On the recall record WhichTrim grades it B (83/100), which measures open and severe recalls rather than crash protection.

What is the fuel economy of the 2021 Ram Promaster City?

For the 2021 Ram Promaster City, the best EPA combined figure is 24 mpg. Figures are the EPA's own, per configuration, and every one is listed above.

What are the dimensions of the 2021 Ram Promaster City?

Transport Canada measured it at 187.8 in long, 72.0 in wide (body, without mirrors), 74.0 in tall, on a 121.3 in wheelbase. Curb weight: 3,549–3,699 lb depending on configuration. Those are its measurements of the North American versions; every figure is in the table above.

What do owners complain about on the 2021 Ram Promaster City?

Owners have filed 5 complaints with NHTSA about the 2021 Ram Promaster City, most often about engine, equipment, seat belts. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

How clean is the 2021 Ram Promaster City?

The EPA smog rating for the 2021 Ram Promaster City is 6 out of 10. That score covers tailpipe pollutants other than greenhouse gases, and it only compares vehicles within the same model year. It is certified for all fifty states, so it can be registered new anywhere in the U.S. Its configurations were certified to different standards — California LEV-III ULEV50, Federal Tier 3 Bin 50 — which the table above lists per configuration.

Are there service bulletins for the 2021 Ram Promaster City?

The manufacturer has filed 62 service bulletins and related communications with NHTSA for the 2021 Ram Promaster City, most often covering electrical system, engine, equipment. The most recent is dated 2025-11-07. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

Data	Held	Source	What it covers — or what empty means
Fuel economy & configurations	1 configurations	EPA certification records	Every configuration the EPA certified for sale, with its own test figures.
Emission certificates	1 configurations	EPA emission certificates	Smog rating, standard and the sales area that decides where the car can be sold new.
Recalls	3	NHTSA recall campaigns	A complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints	5	NHTSA complaint database	Also complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratings	none	NHTSA NCAP	NHTSA has not tested this model year. Cars are selected for testing, so untested is not unsafe.
Service bulletins	62	NHTSA manufacturer communications	Everything the manufacturer told its dealers about a defect or malfunction, short of a recall.
Investigations	none	NHTSA Office of Defects Investigation	No defect investigation has been opened.
Driver-assist crash reports	none	NHTSA Standing General Order 2021-01	No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like.
Specifications filed with NHTSA	8 fields	NHTSA vPIC, decoded from VIN patterns	What the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Measured dimensions	7 fields	Transport Canada, Canadian Vehicle Specifications	Length, width, height, wheelbase, track and curb weight, measured on the North American versions.
Trims, pricing & equipment	none	Manufacturer press kit	We have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

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