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2018 Ram Promaster City

Gas
Special Purpose Vehicle 2WD
1 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
Recalls2 critical12
Complaintsowner reports to NHTSA53
Crash ratingNHTSA overall—
Fuel economybest combined, EPA24 mpg
2022202120202019201820172016

The 2018 Ram Promaster City is sold in the U.S. as a gas special purpose. The most efficient version, the Promaster City, is EPA-rated at 24 mpg combined. NHTSA lists 12 recall campaigns for this model year, 2 rated critical, which gives it a Safety Signal grade of F. Owners have filed 53 complaints, most often about the engine.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
Promaster CityGasFWD2.4L 4-cyl212824$2,600

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 38993.

Factory warranty running out?

The 2018 Ram Promaster City is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (12)

Source: NHTSA recall database
!critical

Engine And Engine Cooling

67C, B3C, C9C
300,691 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.RiskElectrical circuits that overheat increase the risk of a fire.FixDealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners
NHTSA campaign 25V720000reported Oct 23, 2025Chrysler (FCA US, LLC)
▲high

Power Train

W00
20 vehicles
ProblemPrime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.RiskThe driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.FixPrime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
NHTSA campaign 20V582000reported Oct 15, 2020Prime-Time Specialty Vehicles
▲high

Power Train

W00
222,207 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.RiskThe driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.FixChrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
NHTSA campaign 20V036000reported Jan 23, 2020Chrysler (FCA US LLC)
!critical

Engine And Engine Cooling

VB2
99,128 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.RiskAn overheated fan motor increases the risk of a fire.FixChrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
NHTSA campaign 19V818000reported Nov 15, 2019Chrysler (FCA US LLC)
▲high

Equipment

325 vehicles
ProblemUnicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.RiskThe driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.FixUnicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
NHTSA campaign 19V428000reported Jun 11, 2019Unicell Body Company Inc.
▲high

Seats

18E-076
544 vehicles
ProblemNew England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.RiskIn the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.FixNew England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
NHTSA campaign 19V333000reported Apr 29, 2019New England Wheels
▲high

Seats

2,080 vehicles
ProblemMobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.RiskIn the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.FixMobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
NHTSA campaign 19V313000reported Apr 18, 2019Mobility Transportation Services
▲high

Seats

90 vehicles
ProblemPrime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.RiskIn the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.FixPrime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
NHTSA campaign 19V332000reported Mar 1, 2019Prime-Time Specialty Vehicles
▲high

Electrical System

U87
12,779 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.RiskA vehicle stall can increase the risk of a crash.FixChrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA campaign 18V524000reported Aug 9, 2018Chrysler (FCA US LLC)
▲high

Steering

U23
225 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.RiskA hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.FixChrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.
NHTSA campaign 18V149000reported Mar 6, 2018Chrysler (FCA US LLC)
○minor

Equipment

U17
3,460 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."RiskIf the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.FixChrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.
NHTSA campaign 18V129000reported Feb 22, 2018Chrysler (FCA US LLC)
▲high

Air Bags

T64
3,514 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.RiskA fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.FixChrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T64.
NHTSA campaign 17V712000reported Nov 14, 2017Chrysler (FCA US LLC)

Owner complaints

Source: NHTSA complaint database
53complaints filed

4 involved a crash · 1 a fire · 0 injuries · 0 deaths reported

Filed per year: 2018: 7 · 2019: 3 · 2020: 7 · 2021: 10 · 2022: 6 · 2023: 5 · 2024: 6 · 2025: 5 · 2026: 4

Most-cited components

Engine18
Electrical System14
Power Train9
Unspecified7
Visibility/Wiper4
Service Brakes4

What owners describe

“My power steering locked up and almost caused an accident. The dealer said they are having trouble with this component (corrosion in plug). I have a fleet of trucks, and I just had the same issue with a 2023 model which I also almost lost control of the vehicle. This is a defect or poor design that needs to be recalled…”Mar 18, 2026 · Steering · NHTSA owner report
“The contact owns a 2018 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING). The vehicle was started, and there was smoke coming from the exhaust pipe. The contact was unsure if any warning lights were illuminated. The contact took the vehicle to an AAA …”Feb 20, 2026 · Engine And Engine Cooling · NHTSA owner report
“The rear parking brake pivot point gets stuck in the on position. After some research, this is VERY common on these vans and is going to cause wrecks or deaths. The pivot point where the parking brake connects to the rear parking brake linkage rusts and gets stuck VERY easily. My van only has 60,000 miles on it. There …”Sep 5, 2025 · Service Brakes · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Other Promaster City model years

F

2022 Ram Promaster City

8 recalls · 65 complaints

F

2021 Ram Promaster City

10 recalls · 114 complaints

F

2020 Ram Promaster City

7 recalls · 43 complaints

F

2019 Ram Promaster City

10 recalls · 63 complaints

F

2017 Ram Promaster City

12 recalls · 76 complaints

F

2016 Ram Promaster City

15 recalls · 57 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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