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Dodge · Midsize / large SUV

2020 Dodge Durango

Gas
Standard Sport Utility Vehicle 4WD
5 EPA-rated configurations
Data refreshed 2026-09-11
B
Safety Signal
89 / 100 from the NHTSA recall record
RecallsNHTSA campaigns2
Complaintsowner reports to NHTSA54
Crash ratingNHTSA overall4★
Fuel economybest combined, EPA21 mpg
202720262025202420232022202120202019201820172016

The 2020 Dodge Durango is sold in the U.S. as a gas midsize or large SUV with 5 EPA-rated configurations. The most efficient version, the Durango AWD, is EPA-rated at 21 mpg combined. NHTSA lists 2 recall campaigns for this model year, which gives it a Safety Signal grade of B. Owners have filed 54 complaints, most often about the exterior lighting. NHTSA crash-tested it at 4 stars overall.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
Durango AWDGasAWD3.6L 6-cyl182521$2,950
Durango RWDGasRWD3.6L 6-cyl192621$2,950
Durango AWDGasAWD5.7L 8-cyl142217$4,200
Durango RWDGasRWD5.7L 8-cyl142217$4,200
Durango SRT AWDGasAWD6.4L 8-cyl131915$5,150

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 41778, 41770, 41779, 41771, 41971.

Factory warranty running out?

The 2020 Dodge Durango is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (2)

Source: NHTSA recall database
▲high

Air Bags

Y16
2,721 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.RiskA loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.FixDealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
NHTSA campaign 21V280000reported Apr 22, 2021Chrysler (FCA US, LLC)
○minor

Back Over Prevention

W30-W37
319,610 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."RiskThe lingering rearview image can distract the driver, increasing the risk of a crash.FixChrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA campaign 20V191000reported Sep 10, 2020Chrysler (FCA US LLC)

NHTSA defect investigations

Seats:Front Assembly:Head Restraint — Active Head Rest Inadvertent Deployment closed

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of

Opened Sep 9, 2019 · closed Feb 25, 2026 · action PE19014

Owner complaints

Source: NHTSA complaint database
54complaints filed

0 involved a crash · 3 a fire · 5 injuries · 0 deaths reported

Filed per year: 2020: 2 · 2021: 5 · 2022: 4 · 2023: 6 · 2024: 12 · 2025: 16 · 2026: 9

Most-cited components

Exterior Lighting21
Electrical System9
Engine7
Unspecified6
Structure4
Steering3

What owners describe

“Leaking transmission oil cooler, due to clamp installation by factory. Known issue which dodge created service bulletin for but does not correct sending bill to consumer, for manufacturer defect”Mar 6, 2024 · Engine · NHTSA owner report
“The L.E.D light strip on the back of the car completely failed so now the whole middle of the rear is non working. Without this working now it is not as safe driving at night because other vehicles might not be able to notice me as well as usual. This has been a continuing problem with absolutely no interest in fixing …”Jan 31, 2024 · Exterior Lighting · NHTSA owner report
“My driver side seat belt doesn't roll back up after it is taken off. I have to manually force the belt to go up. This happened to my wife's Jeep Grand Cherokee and there was a recall on hers. This seems to be the same issue. I am afraid that the seat belt will eventually malfunction.”Jan 14, 2024 · Seat Belts · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
SUV 4WD★★★★☆★★★★☆★★★★★★★★☆☆21%
SUV RWD★★★★☆★★★★☆★★★★★★★★★☆20%

NHTSA New Car Assessment Program.

Other Durango model years

A

2027 Dodge Durango

0 recalls · 0 complaints

A

2026 Dodge Durango

0 recalls · 13 complaints

A

2025 Dodge Durango

0 recalls · 7 complaints

A

2024 Dodge Durango

0 recalls · 14 complaints

C

2023 Dodge Durango

3 recalls · 36 complaints

F

2022 Dodge Durango

7 recalls · 56 complaints

F

2021 Dodge Durango

8 recalls · 199 complaints

C

2019 Dodge Durango

4 recalls · 141 complaints

D

2018 Dodge Durango

5 recalls · 230 complaints

B

2017 Dodge Durango

2 recalls · 211 complaints

D

2016 Dodge Durango

3 recalls · 161 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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