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Your vehicleHome›Chrysler›Pacifica› 2020
Active NHTSA advisory: park outside and away from structures until repaired. Check your VIN at nhtsa.gov/recalls and see the recall details below.
Chrysler · Minivan

2020 Chrysler Pacifica

Plug-in hybrid Gas
Minivan - 2WD
3 EPA-rated configurations
Data refreshed 2026-10-26
F
Safety Signal
48 / 100 from the NHTSA recall record
Counts recalls, not crash safety — this vehicle earned 5 of 5 stars from NHTSA. A much-recalled best-seller scores low here; see the methodology.
Recalls3 critical 7
Complaints10 crash · 3 fire · 12 injured reported 230
Crash ratingNHTSA overall 5★
Fuel economybest combined, EPA 30 mpg
202720262025202420232022202120202019201820172016

The 2020 Chrysler Pacifica is sold in the U.S. as a plug-in hybrid and gas minivan with 3 EPA-rated configurations. The most efficient version, the Pacifica Hybrid, is EPA-rated at 30 mpg combined. NHTSA lists 7 recall campaigns for this model year, 3 rated critical, which gives it a Safety Signal grade of F. Owners have filed 230 complaints, most often about the electrical system. NHTSA crash-tested it at 5 stars overall.

2020 Chrysler Pacifica

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombRangekWh/100miCharge (240V)Annual fuel*
Pacifica HybridPlug-in hybridFWD3.6L 6-cyl + 89 kW AC Induction293030 (48 MPGe blended)32 mi electric412 h$2,250
PacificaGasFWD3.6L 6-cyl192822———$3,050
Pacifica AWDGasAWD3.6L 6-cyl172520———$3,350

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 41943, 41893, 42986.

Emissions & certification

Source: EPA emission certificates
ConfigurationSmog ratingEmission standardWhere it can be sold newSmartWay
Pacifica Hybrid7 / 10California LEV-III SULEV30 / Federal Tier 3 Bin 30All 50 states (federal, all altitudes); California and states following California standardsSmartWay Elite
Pacifica, Pacifica AWD7 / 10California LEV-III SULEV30 / Federal Tier 3 Bin 30All 50 states (federal, all altitudes); California and states following California standards—

Certified for all fifty states, so it can be registered new anywhere in the U.S.

The smog rating scores tailpipe pollutants other than greenhouse gases, 1 (worst) to 10 (best), and is comparable only within a model year. The standard is the federal bin or California tier the configuration was certified to. Both come from the EPA certificate behind the window sticker.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body styleMinivan
GVWR classClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)

Engine Basics

Cylinders6
Displacement3.6 L
Engine configurationV-Shaped

Engine Output

Horsepower287 hp

Fuel Economy

FuelGasoline

Seating

Seat rows3
Seating capacity8 seats

Transmission

DrivetrainFWD/Front-Wheel Drive
TransmissionAutomatic
Transmission speeds9

Driver assistance

Standard: Anti-lock brakes, Backup camera, Blind-spot monitoring, Electronic stability control, Rear cross-traffic alert

Optional: Adaptive cruise control, Forward collision warning, Lane departure warning, Lane keeping assist, Parking assist

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes the configurations we could identify rather than every trim (seen: Limited, Touring, Touring L, Touring L Plus). Figures for the trim you are looking at may differ.

Dimensions & weight

Source: Transport Canada
Length204.3 in
Width (body, without mirrors)79.5 in
Height70.1 in
Wheelbase122.0 in
Track, front68.5 in
Track, rear68.5 in
Curb weight4,330–4,943 lb
Weight distribution, front/rear55/45 to 56/44

Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here 2 configurations: 4-door Minivan, Hybrid 4-door Minivan. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.

Also on file Beside the 2020 Pacifica
Other years The 2016 Pacifica Recalls Chrysler recalls
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Factory warranty running out?

The 2020 Chrysler Pacifica is in the years where high-voltage electronics and module repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.

What to check before you buy →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Recalls (7)

Source: NHTSA recall database
!critical

Electrical System

52D
Park outside 17,277 vehicles 4% reported repaired
Problem Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position. Risk A vehicle fire increases the risk of injury. Fix Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recal
Filed with NHTSADefect report PDFOwner letter PDFRemedy instructions PDFDealer notice PDF
NHTSA campaign 26V362000 reported Jun 4, 2026 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
▲high

Equipment Adaptive/Mobility

86 vehicles 2% reported repaired
Problem Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured. Risk An unsecured wheelchair can move during transit, increasing the risk of injury. Fix Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Filed with NHTSADefect report PDFOwner letter PDFRemedy instructions PDF
NHTSA campaign 25V876000 reported Dec 17, 2025 Rollx Vans the full filing, and every vehicle covered →
▲high

Air Bags

A8B
26 vehicles 100% reported repaired
Problem Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation." Risk An air bag that does not deploy during a crash increases the risk of injury. Fix Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Filed with NHTSADefect report PDFOwner letter PDFRemedy instructions PDF
NHTSA campaign 24V793000 reported Oct 24, 2024 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
!critical

Hybrid Propulsion System

72B
Park outside 3,606 vehicles 77% reported repaired Plug-in hybrid only
Problem Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position. Risk A vehicle fire increases the risk of injury. Fix Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B.
Filed with NHTSADefect report PDFOwner letter PDF
NHTSA campaign 24V538000 reported Jul 18, 2024 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
▲high

Hybrid Propulsion System

03A
67,117 vehicles 95% reported repaired
Problem Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. Risk An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. Fix Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-80
Filed with NHTSAOwner letter PDFRemedy instructions PDF
NHTSA campaign 23V010000 reported Jan 17, 2023 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
○minor

Back Over Prevention

W30-W37
319,610 vehicles 99% reported repaired
Problem Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors." Risk The lingering rearview image can distract the driver, increasing the risk of a crash. Fix Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Filed with NHTSAOwner letter PDFRemedy instructions PDF
NHTSA campaign 20V191000 reported Sep 10, 2020 Chrysler (FCA US LLC) the full filing, and every vehicle covered →
!critical

Electrical System

W46
23,079 vehicles 96% reported repaired Plug-in hybrid only
Problem Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance. Risk A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off. Fix FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC wil
Filed with NHTSADefect report PDFOwner letter PDFRemedy instructions PDF
NHTSA campaign 20V334000 reported Jun 9, 2020 Chrysler (FCA US LLC) the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

NHTSA defect investigations

Electrical System:Wiring — Loss of motive power due to an internal wiring connector short. open

On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an une

Opened Feb 27, 2024 · action RQ24004 · the investigation’s page →

Electrical System:Propulsion System — Pedestrian alert sounds closed

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021. On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject mat

Opened Jan 27, 2023 · closed Aug 7, 2023 · action DP22005 · the investigation’s page →

Power Train — Transmission fault leading to loss of motive power closed

On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect

Opened Jul 22, 2022 · closed Mar 27, 2024 · action PE22008 · the investigation’s page →

Whether any of this applies to one specific Pacifica

A campaign covers a build range, not a model year, so two identical-looking cars from 2020 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Chrysler publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

NHTSA VIN check →Chrysler’s own VIN lookup →

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2020 Chrysler Pacifica, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

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Parts & accessories for the 2020 Chrysler Pacifica

Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.

Find parts for this Pacifica →

Owner complaints

Source: NHTSA complaint database
230complaints filed

10 involved a crash · 3 a fire · 12 injuries · 0 deaths reported

23 per 10,000 built · Chrysler reported 99,838 Pacifica built (its Early Warning production report to NHTSA)

Filed per year: 2020: 8 · 2021: 14 · 2022: 33 · 2023: 45 · 2024: 53 · 2025: 43 · 2026: 34

Most-cited components

Electrical System → 90
Engine → 77
Power Train → 55
Steering 32
Unspecified 26
Fuel/Propulsion System 20

In depth: electrical problems → · engine problems → · transmission and drivetrain problems →

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

The contact owns a 2020 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Electrical System Mar 8, 2023 NHTSA owner report · ODI 11510873
The contact owns a 2020 Chrysler Pacifica Hybrid. The contact stated while driving 75 MPH, the vehicle stalled. The check engine warning light illuminated intermittently. The vehicle was taken to an Auto Parts store for a diagnostic test. The employee retrieved DTC: P0A43-00 (Drive motor ‘A’ position sensor circuit intermittent).
Engine at 24,813 miles Mar 7, 2023 NHTSA owner report · ODI 11510614
Was driving the vehicle and all of a sudden the vehicle lost ability to accelerate. Warning of "Service Charging System" appears on the dash and the "D" indicator starts blinking. Warning of "Shift to P to Start" appears and check engine light comes on. I tried to shift to park and restart the vehicle, but it did not do anything.
Power Train Jan 6, 2023 NHTSA owner report · ODI 11500496
Coming to a stop in traffic at an intersection, at around 10 mph, decelerating at around 0.1g, I did not get additional decel from the vehicle even with pushing the brake pedal to the floor. While coming to a stop I glanced in my rearview mirror and the vehicle in front of me abruptly came to a stop.
Service Brakes Jun 17, 2022 NHTSA owner report · ODI 11469722
Ice buildup in the fender well to the tire which effects turning and steering. It happened all last winter and twice this year
Steering Jan 31, 2022 NHTSA owner report · ODI 11449602
The contact owns a 2020 Chrysler Pacifica Hybrid. The contact stated while driving 5 mph, the front windshield wiper arms started to malfunction. The contact stated that the driver’s side wiper arm seized and caused damage to the body of the vehicle. The vehicle was diagnosed and repaired.
Visibility/Wiper at 13,500 miles Aug 4, 2021 NHTSA owner report · ODI 11427780

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Reported by Chrysler itself: 42 death-or-injury claims on this model year in its quarterly Early Warning reports to NHTSA (49 CFR 579.21): 2 killed, 63 injured, as claimed, not verified — about 42 per 100,000 built. Every Pacifica model year, by year and system → Dated and by system, they are exhibit F of the defect dossier.

When owners reported it

Reported at 33k

miles, typically

Half the 37 owner reports with an odometer reading on file fall between 3,000 and 57,000 miles. That is when problems get reported, which is not the same as when they start — and not a failure rate, because nobody knows how many of these cars never had a problem at all.

under 10k 11
10k–20k 2
20k–30k 2
30k–40k 6
40k–50k 2
50k–60k 6
60k–70k 0
70k–80k 1
80k–90k 2
90k–100k 2
100k–150k 2
150k + 1

Median mileage by component

ComponentReportsMedian milesVs same age
Engine1335,0000.7×

Vs same age is this model year’s median for the system divided by the median of every 2020-model-year complaint about the same system, all makes: under 1× means owners of this car reported it at lower mileage. Which systems go early across the whole fleet: the component study.

Across 2018–2022 model years the Chrysler Pacifica ranks 29 of 79 nameplates in the odometer-at-first-complaint study: owners reported problems at 0.74× the mileage of vehicles the same age (median 16,300 miles against a fleet 23,512).

Odometer readings as filed by owners with NHTSA. Readings under 100 or over 400,000 miles are dropped as data entry rather than history, and a component needs at least 12 readings before a median is shown for it.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
VAN FWD★★★★★★★★★★★★★★★★★★★☆12%
VAN FWD★★★★★★★★★☆★★★★★★★★★☆11%
VAN AWDnot rated★★★★★★★★★★not rated12%

NHTSA New Car Assessment Program.

Driver-assist crash reports (2)

Source: NHTSA Standing General Order 2021-01
2reports filed

2 no injury reported

Jun 2023 to Feb 2025 · 0 with an air bag deployment · 0 towed

What was engaged, and what was hit

System named: 3rd Generation ADS (1), Gen5 (1)

Crash partner: Non-Motorist: Other 1 · Passenger Car 1

Filed by: Apollo Autonomous Driving USA, AutoX Technologies Inc

IncidentSystemStruckInjury allegedStateSpeedReport
Feb 2025ADS · Gen5Passenger Carno injury reportedCA16 mph30791-10003
Jun 2023ADS · 3rd Generation ADSNon-Motorist: Otherno injury reportedCA9 mph33495-6720

From the manufacturer’s own filing

The reporting entity’s narrative as NHTSA published it, with anything identifying removed and nothing added. A narrative is a notice, written before the entity had verified what happened.

On Feb [redacted], 2025 at 06:31 PM PT, the blind spot sensor pod of our autonomous vehicle (AV) made contact with a parked passenger car on [redacted], Santa Clara, CA. The AV was making a right turn along the[redacted], traveling at 16 mph.
AutoX Technologies Inc report 30791-10003 Feb 2025 NHTSA SGO filing
On June [redacted], 2023 at 3:39 PM PDT, an Apollo Autonomous Vehicle ("Apollo AV") operating in San Francisco, California, was in a collision involving a scooter on [redacted] near [redacted]. The Apollo AV was traveling westbound on [redacted] passing the intersection with [redacted].
Apollo Autonomous Driving USA report 33495-6720 Jun 2023 NHTSA SGO filing

A report under the General Order is a notice the manufacturer or operator must file within days of hearing of a crash in which a Level 2 driver-assist or automated-driving system was engaged within 30 seconds of impact. It is filed before anything is verified, and entities with telematics hear of far more crashes than entities that rely on complaints, so counts say as much about the reporting as about the car and are not comparable across makes. Nothing is normalised by fleet size. Every report on file, by make and year → · NHTSA’s page and files

Service bulletins & campaigns

Source: NHTSA manufacturer communications
Extended coverage on file 9 filings by the manufacturer with NHTSA naming this model year

3 more in this page’s JSON.

The term and the vehicles it covers are the manufacturer’s, as NHTSA’s summary of each filing states them; a dealer checks one particular car by its VIN. Every Stellantis warranty extension (117) → · Every warranty extension on file, all makes →

Communicationsfiled with NHTSA 713
Most recentmanufacturer date 2026-10-02
Kindsas classified by NHTSA 699 service bulletins, 9 warranty extensions, 5 others

Most often about: Electrical System, Equipment, Structure, Engine, Power Train.

  • S2621000006 Service bulletin
    2026-10-02 · Electrical System
  • Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
  • 9100900 Service bulletin
    2026-09-08 · Structure — Body
  • Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
  • 9100860 Service bulletin
    2026-07-07 · Structure — Body
  • Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
  • 113280 Service bulletin
    2026-07-06 · Engine
  • HOSE AND TUBE - EGR COOLANT
  • S2208000045 REV. D Service bulletin
    2026-06-26 · Structure — Body
  • Backup Camera Poor Image Quality Inspection
  • S2623000046 Service bulletin
    2026-06-25 · Electrical System
  • Calibration Requirements For The Power Sliding Door Module (PSDM).
  • S2623000041 REV. A Service bulletin
    2026-06-19 · Structure — Body
  • Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
  • 112856 Service bulletin
    2026-06-15 · Unknown Or Other
  • HEATER - ELECTRIC COOLANT

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

Diagnostic trouble codes on file

Source: NHTSA manufacturer communications and complaints

Codes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.

CodeWhat it meansMost often filed underWhere it appears
U11E9
U11E9 on Chrysler →		Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →17 bulletins
P0073
P0073 on Chrysler →		Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →13 bulletins
P0A43
P0A43 on Chrysler →		Manufacturer-defined — the meaning is set by the automaker, not the standard.Power Train7 bulletins · 2 owner reports
P0A3F
P0A3F on Chrysler →		Manufacturer-defined — the meaning is set by the automaker, not the standard.Power Train7 bulletins · 1 owner report
P0070
P0070 on Chrysler →		Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →6 bulletins
P0303
P0303 on Chrysler →		Cylinder 3 is misfiring.Engine · Ignition coils →3 bulletins · 2 owner reports
P0128
P0128 on Chrysler →		The engine is not reaching its normal operating temperature in the expected time — usually the thermostat.Engine · Thermostat →4 bulletins
P0299
P0299 on Chrysler →		The turbocharger or supercharger is not making the boost the computer asked for.Power Train4 bulletins
P0513
P0513 on Chrysler →		Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →4 bulletins
P057B
P057B on Chrysler →		Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →4 bulletins
P0CF1Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →4 bulletins
P0300
P0300 on Chrysler →		Misfire detected, but not isolated to one cylinder.Engine · Ignition coils →3 bulletins

Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

At the New York inspection station

Source: New York State DMV

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2020 Chrysler Pacifica failed the emissions check on 3.0% of first inspections — higher than the 2.2% for every 2020 model-year vehicle inspected; and the safety inspection on 1.8% (every 2020 vehicle: 1.6%).

New York inspections 3.0%

failed emissions

3,036 initial inspections of 2,966 vehicles.

MeasureThe 2020 PacificaEvery 2020 vehicleBehind it
Failed the emissions check3.0%2.2%3,030
Failed the safety inspection1.8%1.6%3,036
Air-bag warning lamp stayed lit0.10%0.19%3,036
Miles driven a year11,9119,980odometer at inspection
Average odometer74,58662,630odometer at inspection

New York’s emissions test on these model years is an on-board diagnostics check: it fails a car whose check-engine light is on or whose self-tests have not finished. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2020 vehicle” is every 2020 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).

Pacifica by model year

all years, side by side →
Year Safety Recalls Complaints
2027 A 1 1 22 mpg2026 C 5 11 30 mpg2025 F 10 31 30 mpg2024 F 11 73 30 mpg2023 F 14 195 Park outside2022 F 10 334 Park outside2021 F 8 401 Park outside2020 this page F 7 230 Park outside2019 F 9 361 Park outside2018 F 16 1,113 Park outside2017 F 17 1,619 Park outside2016 A 0 2 32 mpg

Common questions about the 2020 Pacifica

Source: EPA, NHTSA and manufacturer press kits

Does the 2020 Chrysler Pacifica have any recalls?

NHTSA has posted 7 recall campaigns for the 2020 Chrysler Pacifica, 3 of them rated critical. The most serious on file is 26V362000, covering Electrical System. 1 of them was filed with no repair available at the time — NHTSA's file records what the manufacturer had in hand on the filing date, not what exists today. There is an active park outside advisory — act on it before driving. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2020 Chrysler Pacifica?

NHTSA gave the 2020 Chrysler Pacifica 5 stars overall in its New Car Assessment Program tests — 5-star frontal crash, 5-star side crash, 4-star rollover. WhichTrim also grades it F (48/100) on its recall record, which is a different question from crash protection.

What is the fuel economy of the 2020 Chrysler Pacifica?

Across the 3 EPA-rated configurations of the 2020 Chrysler Pacifica, the best EPA combined figure is 30 mpg (MPGe on the electrified versions). Figures are the EPA's own, per configuration, and every one is listed above.

What are the dimensions of the 2020 Chrysler Pacifica?

Transport Canada measured it at 204.3 in long, 79.5 in wide (body, without mirrors), 70.1 in tall, on a 122.0 in wheelbase. Curb weight: 4,330–4,943 lb depending on configuration. Those are its measurements of the North American versions; every figure is in the table above.

What do owners complain about on the 2020 Chrysler Pacifica?

Owners have filed 230 complaints with NHTSA about the 2020 Chrysler Pacifica, most often about electrical system, engine, power train. Of those, 10 involved a crash, 3 a fire, 12 reported injuries. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

How clean is the 2020 Chrysler Pacifica?

The EPA smog rating for the 2020 Chrysler Pacifica is 7 out of 10. That score covers tailpipe pollutants other than greenhouse gases, and it only compares vehicles within the same model year. It is certified for all fifty states, so it can be registered new anywhere in the U.S. Its configurations were certified to different standards — California LEV-III SULEV30, Federal Tier 3 Bin 30 — which the table above lists per configuration.

Are there service bulletins for the 2020 Chrysler Pacifica?

The manufacturer has filed 713 service bulletins and related communications with NHTSA for the 2020 Chrysler Pacifica, most often covering electrical system, equipment, structure. The most recent is dated 2026-10-02. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

How does the 2020 Chrysler Pacifica do at state inspection?

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2020 Chrysler Pacifica failed the emissions check on 3.0% of first inspections — higher than the 2.2% for every 2020 model-year vehicle inspected; and the safety inspection on 1.8% (every 2020 vehicle: 1.6%). The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

DataHeldSourceWhat it covers — or what empty means
Fuel economy & configurations3 configurationsEPA certification recordsEvery configuration the EPA certified for sale, with its own test figures.
Emission certificates3 configurationsEPA emission certificatesSmog rating, standard and the sales area that decides where the car can be sold new.
Recalls7NHTSA recall campaignsA complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints230NHTSA complaint databaseAlso complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratings3 testedNHTSA NCAPOnly the configurations NHTSA chose to crash-test, which is never all of them.
Service bulletins713NHTSA manufacturer communicationsEverything the manufacturer told its dealers about a defect or malfunction, short of a recall.
Investigations3NHTSA Office of Defects InvestigationOpen and closed defect investigations, with the agency's own narrative.
Driver-assist crash reports2NHTSA Standing General Order 2021-01Crashes the manufacturer or operator reported with a Level 2 or automated-driving system engaged. Notices, filed before verification; not comparable across makes.
Specifications filed with NHTSA12 fieldsNHTSA vPIC, decoded from VIN patternsWhat the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Measured dimensions7 fieldsTransport Canada, Canadian Vehicle SpecificationsLength, width, height, wheelbase, track and curb weight, measured on the North American versions.
Trims, pricing & equipmentnoneManufacturer press kitWe have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Where to go next

pages beside this one
Other years The 2016 Pacifica The Pacifica model year with the cleanest record on file — grade A, 0 recalls.Recalls Every Chrysler recall on file All campaigns filed against Chrysler vehicles, newest first, with the manufacturer's own number.Recall Watch Watch this Pacifica by VIN Give it the VIN and you hear the night a campaign is filed — from $29 a month for a lot, free for ten.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

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