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2020 Ram ProMaster

Van
0 EPA-rated configurations
Data refreshed 2026-10-26
D
Safety Signal
64 / 100 from the NHTSA recall record
Recalls1 critical 5
Complaints3 crash · 2 injured reported 45
Crash ratingnot rated by NHTSA —
20262025202420232022202120202019201820172016

The 2020 Ram ProMaster is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 5 recall campaigns for this model year, 1 rated critical, which gives it a Safety Signal grade of D. Owners have filed 45 complaints, most often about the power train.

Ram ProMaster — photograph via Wikimedia Commons
Ram ProMaster · Photo: Mr.choppers · CC BY-SA 3.0 · Wikimedia Commons

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body styleCargo Van
GVWR classClass 2G: 8,001 - 9,000 lb (3,629 - 4,082 kg)

Engine Basics

Cylinders6
Displacement3.6 L
Engine configurationV-Shaped

Engine Output

Horsepower280 hp

Fuel Economy

FuelGasoline

Seating

Seat rows2
Seating capacity5 seats

Transmission

DrivetrainFWD/Front-Wheel Drive
TransmissionAutomatic
Transmission speeds6

Driver assistance

Standard: Anti-lock brakes, Backup camera, Electronic stability control

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes the configurations we could identify rather than every trim (seen: ST, VF). Figures for the trim you are looking at may differ.

Dimensions & weight

Source: Transport Canada
Length195.3–250.4 in
Width (body, without mirrors)80.7 in
Height88.6–99.2 in
Wheelbase118.1–159.1 in
Track, front71.3 in
Track, rear70.5 in
Curb weight4,568–5,132 lb

Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here 12 configurations: 1500 High Roof 136 In. Wb Cargo Van, 1500 Low Roof 118 In. Wb Cargo Van, 1500 Low Roof 136 In. Wb Cargo Van, 2500 159 In. Wb Windowed Van, 2500 High Roof 136 In. Wb Cargo Van, 2500 High Roof 159 In. Wb Cargo Van …. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.

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Factory warranty running out?

The 2020 Ram ProMaster is in the years where transmission, electronics and drivetrain repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.

What to check before you buy →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Recalls (5)

Source: NHTSA recall database
▲high

Equipment Adaptive/Mobility

86 vehicles 2% reported repaired
Problem Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured. Risk An unsecured wheelchair can move during transit, increasing the risk of injury. Fix Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA campaign 25V876000 reported Dec 17, 2025 Rollx Vans the full filing, and every vehicle covered →
!critical

Engine And Engine Cooling

67C, B3C, C9C
300,691 vehicles 20% reported repaired
Problem Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat. Risk Electrical circuits that overheat increase the risk of a fire. Fix Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners
NHTSA campaign 25V720000 reported Oct 23, 2025 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
●moderate

Back Over Prevention

59C
219,577 vehicles
Problem Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility. Risk A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash. Fix Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
NHTSA campaign 25V552000 reported Aug 26, 2025 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
▲high

Power Train

44A
165,503 vehicles 70% reported repaired
Problem Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission. Risk A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury. Fix Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
NHTSA campaign 23V301000 reported Apr 27, 2023 Chrysler (FCA US, LLC) the full filing, and every vehicle covered →
▲high

Air Bags

W52
114 vehicles 92% reported repaired
Problem Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment. Risk In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury. Fix FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
Filed with NHTSAOwner letter PDF
NHTSA campaign 20V374000 reported Jun 25, 2020 Chrysler (FCA US LLC) the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

Whether any of this applies to one specific ProMaster

A campaign covers a build range, not a model year, so two identical-looking cars from 2020 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Ram publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2020 Ram ProMaster, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

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Parts & accessories for the 2020 Ram ProMaster

Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.

Find parts for this ProMaster →

Owner complaints

Source: NHTSA complaint database
45complaints filed

3 involved a crash · 0 a fire · 2 injuries · 0 deaths reported

12 per 10,000 built · Ram reported 38,571 ProMaster built (its Early Warning production report to NHTSA)

Filed per year: 2020: 2 · 2021: 5 · 2022: 1 · 2023: 6 · 2024: 5 · 2025: 10 · 2026: 16

Most-cited components

Power Train 12
Back Over Prevention 11
Unspecified 9
Engine 9
Electrical System 8
Visibility/Wiper 4

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

The contact owns a 2020 Ram Promaster 1500. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked, and the transmission downshifted unexpectedly. The check engine warning light illuminated. In addition, while shifted in reverse(R), the vehicle failed to function as intended.
Power Train at 69,580 miles Feb 5, 2026 NHTSA owner report · ODI 11716001
The vehicle is subject to two active safety recalls issued by the manufacturer, including a recall related to the rear backup camera system. The manufacturer has acknowledged the safety defects, but no remedy has been released for an extended period of time.
Visibility/Wiper Feb 1, 2026 NHTSA owner report · ODI 11714828
The contact owns a 2020 Ram Promaster 2500. The contact stated that while reversing, the rear-view camera screen displayed a pixelated image. In addition, the contact stated that occasionally the rear-view camera screen displayed a white screen.
Back Over Prevention at 65,000 miles Jan 9, 2026 NHTSA owner report · ODI 11709978
On Sept 14 2025 we were driving our Promaster and heard a knocking sound then the vehicle immediately overheated. We had the car towed to a dealership and we were informed we needed a new engine as the fan module had failed causing the vehicle to overheat and ruining the engine.
Engine Nov 4, 2025 NHTSA owner report · ODI 11697492
Image on the backup camera is flipped. I checked online forums and it seems like this is a common problem without an adequate solution to make backing safe
Electrical System Sep 10, 2024 NHTSA owner report · ODI 11613764
We were driving on I -75 near mm 224 when we felt the van kind of wobble then heard a noise like we dropped something. We pulled over, all four tires were inflated, so we looked under each tire, we noticed the tread was missing.
Tires Jul 22, 2024 NHTSA owner report · ODI 11603740

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Reported by Ram itself: 12 death-or-injury claims on this model year in its quarterly Early Warning reports to NHTSA (49 CFR 579.21): 14 injured, as claimed, not verified — about 31 per 100,000 built. Every ProMaster model year, by year and system → Dated and by system, they are exhibit F of the defect dossier.

When owners reported it

Reported at 65k

miles, typically

Half the 16 owner reports with an odometer reading on file fall between 19,000 and 95,000 miles. That is when problems get reported, which is not the same as when they start — and not a failure rate, because nobody knows how many of these cars never had a problem at all.

Too few readings for a curve — the 16 on file: 3 under 10k, 2 10k–20k, 1 20k–30k, 1 30k–40k, 4 60k–70k, 1 90k–100k, 4 100k–150k.

Odometer readings as filed by owners with NHTSA. Readings under 100 or over 400,000 miles are dropped as data entry rather than history, and a component needs at least 12 readings before a median is shown for it.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Service bulletins & campaigns

Source: NHTSA manufacturer communications
Extended coverage on file 5 filings by the manufacturer with NHTSA naming this model year

The term and the vehicles it covers are the manufacturer’s, as NHTSA’s summary of each filing states them; a dealer checks one particular car by its VIN. Every Stellantis warranty extension (117) → · Every warranty extension on file, all makes →

Communicationsfiled with NHTSA 235
Most recentmanufacturer date 2026-06-12
Kindsas classified by NHTSA 226 service bulletins, 5 warranty extensions, 4 others

Most often about: Electrical System, Engine, Power Train, Equipment, Structure.

  • S1623000028 Rev. K Service bulletin
    2026-06-12 · Electrical System
  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • S1623000028 REV. J Service bulletin
    2026-06-05 · Structure — Body
  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • S1623000028 REV. I Service bulletin
    2026-05-29 · Structure — Body
  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • S1623000028 REV. H Service bulletin
    2026-04-01 · Structure — Body
  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • S2623000019 Service bulletin
    2026-03-27 · Structure — Body
  • Water Leak From Roof Area.
  • S1408000384 REV. J Service bulletin
    2026-03-04 · Electrical System
  • Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
  • 110447 Service bulletin
    2026-02-23 · Engine
  • WATER PUMP
  • 110448 Service bulletin
    2026-02-23 · Engine
  • WATER PUMP

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

Diagnostic trouble codes on file

Source: NHTSA manufacturer communications and complaints

Codes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.

CodeWhat it meansMost often filed underWhere it appears
P0740
P0740 on Ram →
A fault in the torque converter clutch circuit.Power Train21 bulletins
P2764
P2764 on Ram →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Power Train21 bulletins
P0513
P0513 on Ram →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →4 bulletins
P0069Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →3 bulletins
P0300
P0300 on Ram →
Misfire detected, but not isolated to one cylinder.Engine · Ignition coils →3 bulletins
P1300Manufacturer-defined — the meaning is set by the automaker, not the standard.Engine3 bulletins
P0731
P0731 on Ram →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Service Brakes · Brake pads →2 bulletins
P0732Manufacturer-defined — the meaning is set by the automaker, not the standard.Service Brakes · Brake pads →2 bulletins
P083BManufacturer-defined — the meaning is set by the automaker, not the standard.Service Brakes · Brake pads →2 bulletins
P0841Manufacturer-defined — the meaning is set by the automaker, not the standard.Service Brakes · Brake pads →2 bulletins

Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

At the New York inspection station

Source: New York State DMV

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2020 Ram ProMaster failed the emissions check on 0% of first inspections — lower than the 2.2% for every 2020 model-year vehicle inspected; and the safety inspection on 0.35% (every 2020 vehicle: 1.6%).

New York inspections 0%

failed emissions

288 initial inspections of 279 vehicles.

MeasureThe 2020 ProMasterEvery 2020 vehicleBehind it
Failed the emissions check0%2.2%288
Failed the safety inspection0.35%1.6%288
Air-bag warning lamp stayed lit0.35%0.19%288
Miles driven a year12,6279,980odometer at inspection
Average odometer79,30162,630odometer at inspection

New York’s emissions test on these model years is an on-board diagnostics check: it fails a car whose check-engine light is on or whose self-tests have not finished. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2020 vehicle” is every 2020 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).

Common questions about the 2020 ProMaster

Source: EPA, NHTSA and manufacturer press kits

Does the 2020 Ram ProMaster have any recalls?

NHTSA has posted 5 recall campaigns for the 2020 Ram ProMaster, 1 of them rated critical. The most serious on file is 25V720000, covering Engine And Engine Cooling. 2 of them were filed with no repair available at the time — NHTSA's file records what the manufacturer had in hand on the filing date, not what exists today. The manufacturer's own estimate for when a fix would be ready: July 2026. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2020 Ram ProMaster?

NHTSA has not published a crash-test rating for the 2020 Ram ProMaster yet. On the recall record WhichTrim grades it D (64/100), which measures open and severe recalls rather than crash protection.

What are the dimensions of the 2020 Ram ProMaster?

Transport Canada measured it at 195.3–250.4 in long, 80.7 in wide (body, without mirrors), 88.6–99.2 in tall, on a 118.1–159.1 in wheelbase. Curb weight: 4,568–5,132 lb depending on configuration. Those are its measurements of the North American versions; every figure is in the table above.

What do owners complain about on the 2020 Ram ProMaster?

Owners have filed 45 complaints with NHTSA about the 2020 Ram ProMaster, most often about power train, back over prevention, unspecified. Of those, 3 involved a crash, 2 reported injuries. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

Are there service bulletins for the 2020 Ram ProMaster?

The manufacturer has filed 235 service bulletins and related communications with NHTSA for the 2020 Ram ProMaster, most often covering electrical system, engine, power train. The most recent is dated 2026-06-12. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

How does the 2020 Ram ProMaster do at state inspection?

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2020 Ram ProMaster failed the emissions check on 0% of first inspections — lower than the 2.2% for every 2020 model-year vehicle inspected; and the safety inspection on 0.35% (every 2020 vehicle: 1.6%). The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

DataHeldSourceWhat it covers — or what empty means
Fuel economy & configurationsnoneEPA certification recordsThe EPA does not certify vehicles rated over 8,500 lb GVWR, so heavy-duty nameplates have no entry at all.
Emission certificatesnoneEPA emission certificatesThe EPA published no certificate we could match to a configuration on this page.
Recalls5NHTSA recall campaignsA complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints45NHTSA complaint databaseAlso complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratingsnoneNHTSA NCAPNHTSA has not tested this model year. Cars are selected for testing, so untested is not unsafe.
Service bulletins235NHTSA manufacturer communicationsEverything the manufacturer told its dealers about a defect or malfunction, short of a recall.
InvestigationsnoneNHTSA Office of Defects InvestigationNo defect investigation has been opened.
Driver-assist crash reportsnoneNHTSA Standing General Order 2021-01No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like.
Specifications filed with NHTSA12 fieldsNHTSA vPIC, decoded from VIN patternsWhat the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Measured dimensions7 fieldsTransport Canada, Canadian Vehicle SpecificationsLength, width, height, wheelbase, track and curb weight, measured on the North American versions.
Trims, pricing & equipmentnoneManufacturer press kitWe have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

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