2016 Chrysler Town and Country
The 2016 Chrysler Town and Country is sold in the U.S. as a gas minivan with 2 EPA-rated configurations. The most efficient version, the Town and Country, is EPA-rated at 20 mpg combined. NHTSA lists 5 recall campaigns for this model year, which gives it a Safety Signal grade of C. Owners have filed 527 complaints, most often about the power train. NHTSA crash-tested it at 4 stars overall.
Specs & fuel economy
Source: EPA fueleconomy.gov| Configuration | Powertrain | Drive | Engine / motor | City | Hwy | Comb | Annual fuel* |
|---|---|---|---|---|---|---|---|
| Town and Country | Gas | FWD | 3.6L 6-cyl | 17 | 25 | 20 | $3,350 |
| Town and Country | Gas | FWD | 3.6L 6-cyl | 17 | 25 | 20 | $3,350 |
*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 36412, 36488.
Emissions & certification
Source: EPA emission certificates| Configuration | Smog rating | Emission standard | Where it can be sold new | SmartWay |
|---|---|---|---|---|
| Town and Country | 6 / 10 | Bin 4 | All 50 states (federal, all altitudes); California and states following California standards | — |
Certified for all fifty states, so it can be registered new anywhere in the U.S.
The smog rating scores tailpipe pollutants other than greenhouse gases, 1 (worst) to 10 (best), and is comparable only within a model year. The standard is the federal bin or California tier the configuration was certified to. Both come from the EPA certificate behind the window sticker.
Specifications filed with NHTSA
Source: NHTSA vPICDimensions Exterior
| Body style | Minivan |
| Doors | 4 |
| GVWR class | Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) |
Engine Basics
| Cylinders | 6 |
| Displacement | 3.6 L |
Fuel Economy
| Fuel | Gasoline |
Transmission
| Drivetrain | FWD/Front-Wheel Drive |
Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes the configurations we could identify rather than every trim (seen: Limited, Limited/Limited Platinum, S, Touring). Figures for the trim you are looking at may differ.
Factory warranty running out?
The 2016 Chrysler Town and Country is in the years where transmission, electronics and drivetrain repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.
What to check before you buy →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Recalls (5)
Source: NHTSA recall databasePower Train
S44Seats
S37Visibility
S02Latches/Locks/Linkages
R53These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.
NHTSA defect investigations
Latches/Locks/Linkages:Doors:Lock — Sliding Doors Inoperative closed
The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or electronic remote switches. Many of the complaints described having to remove passengers seated in the rear of vehicles through the front doors, the second sliding door (if it was operational), the window, or the car?s rear hatch. The complainants have expressed concerns that if the sliding door(s) cannot be opened in the event of an emergency or crash, it could trap passengers or delay their egress.
Opened Jul 9, 2021 · closed Jul 22, 2022 · action PE21016 · the investigation’s page →
Seats:Front Assembly:Head Restraint — Active Head Rest Inadvertent Deployment closed
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles. When ODI opened the investigation, ODI was aware of thirteen alleged injuries. A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event. Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss
Opened Sep 9, 2019 · closed Feb 25, 2026 · action PE19014 · the investigation’s page →
Whether any of this applies to one specific Town and Country
A campaign covers a build range, not a model year, so two identical-looking cars from 2016 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Chrysler publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.
Hear about a recall before the letter does
The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2016 Chrysler Town and Country, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.
Parts & accessories for the 2016 Chrysler Town and Country
Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.
Find parts for this Town and Country →Owner complaints
Source: NHTSA complaint database12 involved a crash · 1 a fire · 9 injuries · 0 deaths reported
Filed per year: 2016: 12 · 2017: 12 · 2018: 27 · 2019: 93 · 2020: 113 · 2021: 84 · 2022: 56 · 2023: 43 · 2024: 38 · 2025: 34 · 2026: 15
Most-cited components
In depth: transmission and drivetrain problems → · electrical problems → · body and structure problems → · engine problems →
In owners' own words
Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.
I had just gotten off the hiway and then heading home on back roads when thetransmission down shifted on its own with a loud whining sound into 1st or 2nd gear while cruising around 45 MPH then it came to a stop , I was only a few minutes from home and was able to limp it home around 5mph very scary situation, could of locked up while…
While driving down a rural road at approximately 55mph the engine suddenly shut off. The gas tank was only 3 miles from full after just having filled the tank, and no electrical lights or sensors indicated any issues.
My wife was parked at a gas station 5 miles from our home and all outlets and lights began billowing smoke into the cabin. The fire department was called and they disconnected the battery. It has 30000 miles driven.
On august 15, 2017, while driving up a highway incline, the vehicle lost power, power steering and power brakes. I was approaching a stop light about an eigth mile away so I allowed the vehicle to coast, forceably steering it through a slight curve and then braking.
Takata recall I typed my valid VIN number just as directed on this site to see if it was subject to recall. However, I got a message that the VIN number was not valid. It is valid!!! I also tried checking my VIN number on airbagrecall. Com, but it wasn't found there either.
Front driver seat not stable. Seat mounting loose . You can feel seat shake and hear it squeak when driving vehicle
Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.
Reported by Chrysler itself: 55 death-or-injury claims on this model year in its quarterly Early Warning reports to NHTSA (49 CFR 579.21): 75 injured, as claimed, not verified. Every Town and Country model year, by year and system → Dated and by system, they are exhibit F of the defect dossier.
When owners reported it
miles, typically
Half the 297 owner reports with an odometer reading on file fall between 55,000 and 93,000 miles. That is when problems get reported, which is not the same as when they start — and not a failure rate, because nobody knows how many of these cars never had a problem at all.
Median mileage by component
| Component | Reports | Median miles | Vs same age |
|---|---|---|---|
| Power Train | 123 | 85,000 | 1.63× |
| Electrical System | 61 | 60,500 | 1.34× |
| Structure | 47 | 60,000 | 1.33× |
| Unspecified | 46 | 56,000 | — |
| Engine | 40 | 82,000 | 1.32× |
| Latches/Locks/Linkages | 15 | 76,000 | 1.09× |
Vs same age is this model year’s median for the system divided by the median of every 2016-model-year complaint about the same system, all makes: under 1× means owners of this car reported it at lower mileage. Here, owners reported later: power train (1.63×). Which systems go early across the whole fleet: the component study.
Odometer readings as filed by owners with NHTSA. Readings under 100 or over 400,000 miles are dropped as data entry rather than history, and a component needs at least 12 readings before a median is shown for it.
Crash ratings
Source: NHTSA NCAP| Configuration | Overall | Frontal | Side | Rollover | Rollover risk |
|---|---|---|---|---|---|
| VAN FWD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ | 16% |
NHTSA New Car Assessment Program.
Service bulletins & campaigns
Source: NHTSA manufacturer communicationsMost often about: Equipment, Electrical System, Engine, Structure, Power Train.
- 108463 Service bulletin2025-11-18 · Service Brakes
- PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
- 108464 Service bulletin2025-11-17 · Service Brakes
- PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
- 23-001-25 Service bulletin2025-01-29 · Structure — Body
- "Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function. ● The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door. NOTE: The doors can still be manually locked or unlocked. This bulletin involves replacing either one or both of the
- 9100456 Service bulletin2024-11-27 · Seats
- Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
- S1408000384 Service bulletin2024-01-10 · Electrical System — 12V/24V/48V Battery
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 9100229 Service bulletin2023-09-20 · Suspension
- LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 9100226 Service bulletin2023-09-15 · Electrical System
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 9100226 Service bulletin2023-09-15 · Electrical System — Wiring
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.
Diagnostic trouble codes on file
Source: NHTSA manufacturer communications and complaintsCodes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.
| Code | What it means | Most often filed under | Where it appears |
|---|---|---|---|
| P0740 P0740 on Chrysler → | A fault in the torque converter clutch circuit. | Power Train | 9 bulletins |
| P2764 P2764 on Chrysler → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Power Train | 9 bulletins |
| P0302 P0302 on Chrysler → | Cylinder 2 is misfiring. | Engine · Ignition coils → | 2 bulletins · 3 owner reports |
| P0300 P0300 on Chrysler → | Misfire detected, but not isolated to one cylinder. | Power Train · Ignition coils → | 3 bulletins |
| P076A | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Exterior Lighting · Headlight assembly → | 2 bulletins · 1 owner report |
| P2299 P2299 on Chrysler → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Vehicle Speed Control | 3 bulletins |
| P0301 P0301 on Chrysler → | Cylinder 1 is misfiring. | Engine · Ignition coils → | 2 bulletins |
| P06DD P06DD on Chrysler → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Engine | 2 bulletins |
| P2122 P2122 on Chrysler → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Vehicle Speed Control | 2 bulletins |
| P2127 P2127 on Chrysler → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Vehicle Speed Control | 2 bulletins |
Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
At the New York inspection station
Source: New York State DMVIn New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2016 Chrysler Town and Country failed the emissions check on 7.1% of first inspections — higher than the 4.2% for every 2016 model-year vehicle inspected; and the safety inspection on 2.3% (every 2016 vehicle: 2.2%).
failed emissions
2,727 initial inspections of 2,634 vehicles.
| Measure | The 2016 Town and Country | Every 2016 vehicle | Behind it |
|---|---|---|---|
| Failed the emissions check | 7.1% | 4.2% | 2,716 |
| Failed the safety inspection | 2.3% | 2.2% | 2,727 |
| Air-bag warning lamp stayed lit | 0.26% | 0.27% | 2,727 |
| Miles driven a year | 11,799 | 10,028 | odometer at inspection |
| Average odometer | 121,282 | 103,109 | odometer at inspection |
New York’s emissions test on these model years is an on-board diagnostics check: it fails a car whose check-engine light is on or whose self-tests have not finished. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2016 vehicle” is every 2016 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).
Common questions about the 2016 Town and Country
Source: EPA, NHTSA and manufacturer press kitsDoes the 2016 Chrysler Town and Country have any recalls?
NHTSA has posted 5 recall campaigns for the 2016 Chrysler Town and Country. The most serious on file is 16V461000, covering Power Train. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.
How safe is the 2016 Chrysler Town and Country?
NHTSA gave the 2016 Chrysler Town and Country 4 stars overall in its New Car Assessment Program tests — 4-star frontal crash, 5-star side crash, 4-star rollover. WhichTrim also grades it C (71/100) on its recall record, which is a different question from crash protection.
What is the fuel economy of the 2016 Chrysler Town and Country?
Across the 2 EPA-rated configurations of the 2016 Chrysler Town and Country, the best EPA combined figure is 20 mpg. Figures are the EPA's own, per configuration, and every one is listed above.
What do owners complain about on the 2016 Chrysler Town and Country?
Owners have filed 527 complaints with NHTSA about the 2016 Chrysler Town and Country, most often about power train, unspecified, electrical system. Of those, 12 involved a crash, 1 a fire, 9 reported injuries. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.
How clean is the 2016 Chrysler Town and Country?
The EPA smog rating for the 2016 Chrysler Town and Country is 6 out of 10. That score covers tailpipe pollutants other than greenhouse gases, and it only compares vehicles within the same model year. It is certified for all fifty states, so it can be registered new anywhere in the U.S. The certificate names the standard as Bin 4.
Are there service bulletins for the 2016 Chrysler Town and Country?
The manufacturer has filed 230 service bulletins and related communications with NHTSA for the 2016 Chrysler Town and Country, most often covering equipment, electrical system, engine. The most recent is dated 2025-11-18. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.
How does the 2016 Chrysler Town and Country do at state inspection?
In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2016 Chrysler Town and Country failed the emissions check on 7.1% of first inspections — higher than the 4.2% for every 2016 model-year vehicle inspected; and the safety inspection on 2.3% (every 2016 vehicle: 2.2%). The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.
What we hold, and what an empty row means
Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.
| Data | Held | Source | What it covers — or what empty means |
|---|---|---|---|
| Fuel economy & configurations | 2 configurations | EPA certification records | Every configuration the EPA certified for sale, with its own test figures. |
| Emission certificates | 2 configurations | EPA emission certificates | Smog rating, standard and the sales area that decides where the car can be sold new. |
| Recalls | 5 | NHTSA recall campaigns | A complete federal register: every campaign covering this model year, with severity and advisory flags. |
| Owner complaints | 527 | NHTSA complaint database | Also complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold. |
| Crash ratings | 1 tested | NHTSA NCAP | Only the configurations NHTSA chose to crash-test, which is never all of them. |
| Service bulletins | 230 | NHTSA manufacturer communications | Everything the manufacturer told its dealers about a defect or malfunction, short of a recall. |
| Investigations | 2 | NHTSA Office of Defects Investigation | Open and closed defect investigations, with the agency's own narrative. |
| Driver-assist crash reports | none | NHTSA Standing General Order 2021-01 | No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like. |
| Specifications filed with NHTSA | 7 fields | NHTSA vPIC, decoded from VIN patterns | What the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder. |
| Trims, pricing & equipment | none | Manufacturer press kit | We have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind. |
Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.
Sources & method
Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.
EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.