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2020 Jeep Grand Cherokee

Gas
Standard Sport Utility Vehicle 4WD
5 EPA-rated configurations
Data refreshed 2026-09-11
B
Safety Signal
81 / 100 from the NHTSA recall record
RecallsNHTSA campaigns3
Complaintsowner reports to NHTSA236
Crash ratingNHTSA overall5★
Fuel economybest combined, EPA21 mpg
202720262025202420232022202120202019201820172016

The 2020 Jeep Grand Cherokee is sold in the U.S. as a gas midsize or large SUV with 5 EPA-rated configurations. The most efficient version, the Grand Cherokee 2WD, is EPA-rated at 21 mpg combined. NHTSA lists 3 recall campaigns for this model year, which gives it a Safety Signal grade of B. Owners have filed 236 complaints, most often about the electrical system. NHTSA crash-tested it at 5 stars overall.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
Grand Cherokee 2WDGasRWD3.6L 6-cyl192621$2,950
Grand Cherokee 4WDGasAWD3.6L 6-cyl182521$2,950
Grand Cherokee 4WDGasAWD5.7L 8-cyl142217$4,200
Grand Cherokee SRT 4WDGasAWD6.4L 8-cyl131915$5,150
Grand Cherokee Trackhawk 4WDGasAWD6.2L 8-cyl111713$5,950

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 41772, 41780, 41781, 41972, 41973.

Factory warranty running out?

The 2020 Jeep Grand Cherokee is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (3)

Source: NHTSA recall database
▲high

Engine And Engine Cooling

66A
80,629 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.RiskAn engine stall can increase the risk of a crash.FixDealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an exp
NHTSA campaign 23V411000reported Jun 8, 2023Chrysler (FCA US, LLC)
▲high

Fuel System, Diesel

Z46
138,645 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.RiskFuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.FixDealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is
NHTSA campaign 22V406000reported Jun 9, 2022Chrysler (FCA US, LLC)
○minor

Back Over Prevention

W30-W37
319,610 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."RiskThe lingering rearview image can distract the driver, increasing the risk of a crash.FixChrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA campaign 20V191000reported Sep 10, 2020Chrysler (FCA US LLC)

NHTSA defect investigations

Fuel System, Diesel:Delivery:Fuel Pump — High pressure fuel pump failure open

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed rec

Opened Mar 17, 2023 · action EA23001

Owner complaints

Source: NHTSA complaint database
236complaints filed

24 involved a crash · 5 a fire · 13 injuries · 0 deaths reported

Filed per year: 2019: 1 · 2020: 26 · 2021: 21 · 2022: 16 · 2023: 32 · 2024: 34 · 2025: 65 · 2026: 41

Most-cited components

Electrical System70
Unspecified63
Engine50
Power Train39
Air Bags17
Fuel/Propulsion System17

What owners describe

“The vehicle when drive shuts engine off and tell you to shift to park. It has don’t it to me a few time and twice I almost got rear ended. I took it to the dealer and they say they can’t find anything wrong with it. To shut off the stop start system but it still does it when I stop start system is off. If you go on…”Oct 23, 2022 · Engine · NHTSA owner report
“Faulty transmission at 14,500 miles. Car shifted abruptly from park to reverse in harsh and sometimes in a lunging manner. Similar abrupt shifting occurred from 2nd to 3rd gear. Problem resulted in need for a totally new transmission.”Aug 28, 2022 · Power Train · NHTSA owner report
“When I put my 2020 Jeep Grand Cherokee in reverse, the backup camera displayed on the screen like normal. However, once I shifted into drive the backup camera image was frozen on the display. It wasn’t until I powered off the radio and back on that it went away. This is a safety issue because it caused a distraction …”Aug 12, 2022 · Electrical System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
SUV 4WD★★★★★★★★★☆★★★★★★★★★☆17%
SUV 2WD★★★★☆★★★★☆★★★★★★★★☆☆20%

NHTSA New Car Assessment Program.

Other Grand Cherokee model years

A

2027 Jeep Grand Cherokee

0 recalls · 0 complaints

F

2026 Jeep Grand Cherokee

6 recalls · 34 complaints

F

2025 Jeep Grand Cherokee

5 recalls · 108 complaints

F

2024 Jeep Grand Cherokee

18 recalls · 303 complaints

F

2023 Jeep Grand Cherokee

23 recalls · 564 complaints

F

2022 Jeep Grand Cherokee

24 recalls · 476 complaints

F

2021 Jeep Grand Cherokee

16 recalls · 479 complaints

F

2019 Jeep Grand Cherokee

7 recalls · 365 complaints

F

2018 Jeep Grand Cherokee

10 recalls · 853 complaints

F

2017 Jeep Grand Cherokee

5 recalls · 364 complaints

F

2016 Jeep Grand Cherokee

8 recalls · 308 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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