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2017 Chrysler Pacifica

Plug-in hybridGas
Minivan - 2WD
3 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
Recalls4 critical17
Complaintsowner reports to NHTSA1,593
Crash ratingNHTSA overall5★
Fuel economybest combined, EPA32 mpg
20272026202520242023202220212020201920182017
Active NHTSA advisory: park outside and away from structures until repaired. Check your VIN at nhtsa.gov/recalls and see the recall details below.

The 2017 Chrysler Pacifica is sold in the U.S. as a plug-in hybrid and gas minivan with 3 EPA-rated configurations. The most efficient version, the Pacifica Hybrid, is EPA-rated at 32 mpg combined. NHTSA lists 17 recall campaigns for this model year, 4 rated critical, which gives it a Safety Signal grade of F. Owners have filed 1593 complaints, most often about the engine. NHTSA crash-tested it at 5 stars overall.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombRangekWh/100miCharge (240V)Annual fuel*
Pacifica HybridPlug-in hybridFWD3.6L 6-cyl + 89 kW AC Induction323332 (52 MPGe blended)33 mi electric402 h$1,950
PacificaGasFWD3.6L 6-cyl182822———$2,850
PacificaGasFWD3.6L 6-cyl192822———$2,850

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 38491, 37292, 38542.

Factory warranty running out?

The 2017 Chrysler Pacifica is in the years where high-voltage electronics and module repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (17)

Source: NHTSA recall database
▲high

Equipment Adaptive/Mobility

86 vehicles
ProblemRollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.RiskAn unsecured wheelchair can move during transit, increasing the risk of injury.FixRollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA campaign 25V876000reported Dec 17, 2025Rollx Vans
!critical

Hybrid Propulsion System

73B
Park outside15,910 vehiclesPlug-in hybrid only
ProblemChrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.RiskA vehicle fire increases the risk of injury.FixOwners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may
NHTSA campaign 24V536000reported Jul 18, 2024Chrysler (FCA US, LLC)
▲high

Hybrid Propulsion System

03A
67,117 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.RiskAn unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.FixDealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-80
NHTSA campaign 23V010000reported Jan 17, 2023Chrysler (FCA US, LLC)
!critical

Hybrid Propulsion System

Z11
Park outside16,741 vehiclesPlug-in hybrid only
ProblemChrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.RiskA vehicle fire increases the risk of injury.FixOwners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may c
NHTSA campaign 22V077000reported Feb 11, 2022Chrysler (FCA US, LLC)
!critical

Electrical System

W46
23,079 vehiclesPlug-in hybrid only
ProblemChrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.RiskA high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.FixFCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC wil
NHTSA campaign 20V334000reported Jun 9, 2020Chrysler (FCA US LLC)
▲high

Electrical System

V53
198,731 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.RiskA loss of power steering assist or a stall can increase the risk of crash.FixChrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
NHTSA campaign 19V348000reported May 9, 2019Chrysler (FCA US LLC)
!critical

Engine And Engine Cooling

U94
10,260 vehiclesPlug-in hybrid only
ProblemChrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.RiskThe improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.FixFCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
NHTSA campaign 18V740000reported Oct 19, 2018Chrysler (FCA US LLC)
▲high

Electrical System

U87
12,779 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.RiskA vehicle stall can increase the risk of a crash.FixChrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA campaign 18V524000reported Aug 9, 2018Chrysler (FCA US LLC)
▲high

Electrical System

U50
240,242 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."RiskIf the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.FixChrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
NHTSA campaign 18V395000reported Jun 14, 2018Chrysler (FCA US LLC)
▲high

Electrical System

U49,U59-U65,U68,U73
4,815,661 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressRiskIf the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.FixChrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmissi
NHTSA campaign 18V332000reported May 17, 2018Chrysler (FCA US LLC)
○minor

Electrical System

U01
153,859 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.RiskAn engine stall can increase the risk of a crash.FixChrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
NHTSA campaign 18V049000reported Jan 11, 2018Chrysler (FCA US LLC)
▲high

Seat Belts

T54
47,927 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.RiskInadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.FixChrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
NHTSA campaign 17V542000reported Aug 31, 2017Chrysler (FCA US LLC)
▲high

Power Train

PAC20170728
524 vehicles
ProblemVantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.RiskA wheel wobble may cause a possible loss of control, increasing the risk of a crash.FixVMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
NHTSA campaign 17V482000reported Jul 28, 2017Vantage Mobility International, LLC
○minor

Equipment

T37
100 vehiclesPlug-in hybrid only
ProblemChrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."RiskThe incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.FixChrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.
NHTSA campaign 17V375000reported Jun 13, 2017Chrysler (FCA US LLC)
▲high

Hybrid Propulsion System

T34
1,375 vehiclesPlug-in hybrid only
ProblemChrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.RiskA vehicle that suddenly cannot be driven, increases the risk of a crash.FixChrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
NHTSA campaign 17V371000reported Jun 9, 2017Chrysler (FCA US LLC)
▲high

Service Brakes, Hydraulic

Pac-20170525
371 vehicles
ProblemVantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."RiskThe crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.FixVantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
NHTSA campaign 17V342000reported May 25, 2017Vantage Mobility International, LLC
▲high

Seat Belts

S42
3,620 vehicles
ProblemChrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).RiskIf passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.FixChrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
NHTSA campaign 16V490000reported Jun 30, 2016Chrysler (FCA US LLC)

NHTSA defect investigations

Steering:Electric Power Assist System — Intermittent Loss of Electric Power Steering open

The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Vehicle Owner Questionnaires (VOQs) reporting a condition in which the steering system exhibits a sticking sensation during gradual turns, particularly when the steering wheel is positioned near the 11 o'clock or 1 o'clock position. Complainants allege that during these events, increased steering effort is required to return the wheel to center. In many cases, this is followed by a sudden reactivatio

Opened Sep 5, 2025 · action PE25009

Electrical System:Wiring — Loss of motive power due to an internal wiring connector short. open

On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an un

Opened Feb 27, 2024 · action RQ24004

Electrical System:Propulsion System:Traction Battery — Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077) open

On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high voltage (HV) battery pack assembly. An ignition ‘OFF’ vehicle fire can result in an increased risk of occupant injury, injury to persons outside the vehicle, and property damage, with little to no warning. At the time of the recall filing the root cause of the vehicle fires was unknown and under investigation by FCA and suppliers. A software remedy designed to improve thermal event detectability b

Opened Jan 16, 2024 · action RQ24001

Electrical System:Propulsion System — Pedestrian alert sounds closed

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt

Opened Jan 27, 2023 · closed Aug 7, 2023 · action DP22005

Engine — Stall/Loss of Motive Power closed

By letter dated November 30, 2017, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration requesting it open an investigation into allegations of engine stalling in the model year (MY) 2017 Chrysler Pacifica, a new vehicle platform. In support of its petition, CAS cited 57 NHTSA complaints alleging an engine stall in the subject Pacifica vehicles, in addition to other information it provided.On December 1, 2017, NHTSA's Office of Defects Investigation opened Defect Petition 17-003 as requested by CAS.ODI sent an information request letter to Fiat Chrysler Automobiles (FCA), the manufacturer of the subject Pacifica vehicles, on December 12, 2017 request

Opened Dec 1, 2017 · closed Mar 1, 2018 · action DP17003

Owner complaints

Source: NHTSA complaint database
1593complaints filed

47 involved a crash · 15 a fire · 41 injuries · 0 deaths reported

Filed per year: 2016: 14 · 2017: 156 · 2018: 231 · 2019: 268 · 2020: 111 · 2021: 80 · 2022: 164 · 2023: 183 · 2024: 129 · 2025: 148 · 2026: 109

Most-cited components

Engine538
Power Train483
Electrical System421
Steering272
Unspecified223
Vehicle Speed Control89

What owners describe

“The contact owns a 2017 Chrysler Pacifica. The contact received a notification for NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated…”Jun 27, 2022 · Hybrid Propulsion System · NHTSA owner report
“Recall has no solution after months of waiting. I have warnings on dash to service charging system. This is not a fix for the problem. I do not feel safe driving this without the repair. The car has under 18,000 miles on it. I need this bought back by Chrysler so I can get a car that works.”Jun 22, 2022 · Electrical System · NHTSA owner report
“The contact owns a 2017 Chrysler Pacifica Hybrid. The contact stated that while turning either left or right, the steering wheel seized. The contact stated that the failure was related to NHTSA Campaign Number: 19V348000 (Electrical System) however, the VIN was not included. The contact then received notification of NH…”Jun 16, 2022 · Hybrid Propulsion System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
VAN FWD★★★★★★★★★★★★★★★★★★★☆12%

NHTSA New Car Assessment Program.

Other Pacifica model years

A

2027 Chrysler Pacifica

1 recalls · 0 complaints

D

2026 Chrysler Pacifica

5 recalls · 11 complaints

F

2025 Chrysler Pacifica

10 recalls · 28 complaints

F

2024 Chrysler Pacifica

11 recalls · 67 complaints

F

2023 Chrysler Pacifica

14 recalls · 192 complaints

F

2022 Chrysler Pacifica

10 recalls · 321 complaints

F

2021 Chrysler Pacifica

8 recalls · 391 complaints

F

2020 Chrysler Pacifica

7 recalls · 226 complaints

F

2019 Chrysler Pacifica

9 recalls · 354 complaints

F

2018 Chrysler Pacifica

16 recalls · 1,086 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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