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Manufacturer communication · Service bulletin · 6 brands

Stellantis bulletin 93023

What it saysWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. NHTSA’s full summary ↓

Stellantis filed this with NHTSA as a service bulletin dated Aug 30, 2023, received Oct 2, 2023, about the equipment. It names 245 model years across Jeep, Ram, Dodge, Chrysler, Fiat and Alfa Romeo (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Dodge · Chrysler · Fiat · Alfa Romeo.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

Kind Service bulletin Manufacturer date Aug 30, 2023 Received by NHTSA Oct 2, 2023 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
93023Service bulletinAug 30, 202310243208not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

Ram 60 model years

and 33 more on this site: 2016 Ram 1500, 2024 Ram 2500, 2023 Ram 2500, 2022 Ram 2500, 2021 Ram 2500, 2020 Ram 2500, 2019 Ram 2500, 2018 Ram 2500, 2017 Ram 2500, 2016 Ram 2500, 2024 Ram 3500, 2023 Ram 3500, 2022 Ram 3500, 2021 Ram 3500, 2020 Ram 3500, 2019 Ram 3500, 2018 Ram 3500, 2017 Ram 3500, 2016 Ram 3500, 2023 Ram ProMaster, 2022 Ram ProMaster, 2021 Ram ProMaster, 2020 Ram ProMaster, 2019 Ram ProMaster, 2018 Ram ProMaster, 2017 Ram ProMaster, 2016 Ram ProMaster, 2021 Ram Promaster City, 2020 Ram Promaster City, 2019 Ram Promaster City, 2018 Ram Promaster City, 2017 Ram Promaster City, 2016 Ram Promaster City.

Also filed against model years this site has no page for: 2016 Ram 4500; 2017 Ram 4500; 2018 Ram 4500; 2019 Ram 4500; 2020 Ram 4500; 2021 Ram 4500; 2022 Ram 4500; 2023 Ram 4500; 2024 Ram 4500; 2016 Ram 5500; 2017 Ram 5500; 2018 Ram 5500; 2019 Ram 5500; 2020 Ram 5500; 2021 Ram 5500; 2022 Ram 5500; 2023 Ram 5500; 2024 Ram 5500; 2016 Ram C/V Tradesman.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 201 model years this bulletin names have filed 47,598 complaints with NHTSA since 2015. 2 of them name Equipment — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2019 Alfa Romeo Stelvio. The contact stated that while driving at 50 MPH, the contact became aware of water entering the cabin of the vehicle from under the glove compartment on the passenger’s side. A dealer was contacted.

2019 Alfa Romeo Stelvio · Equipment · filed with NHTSA Dec 2, 2025

The contact owns a 2021 Ram Promaster 1500. The contact stated that while driving at an undisclosed speed, the solar panel fractured and detached from the vehicle. The failure occurred while the contact was on vacation and driving at night.

2021 Ram ProMaster · Equipment · filed with NHTSA Mar 7, 2024

Two instances of rooftop tent opening without human interaction. Incident 1 // 9-17-21: Vehicle was parked and the front drivers side latch (attached photo) opened due to gusts of wind.

2021 Ram Promaster City · Equipment · filed with NHTSA Sep 20, 2021

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

103 other manufacturer communications filed against these Stellantis models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
9100203Service bulletinMar 18, 2026Center Stack Display For complaints of either of the following 2 issues with the center stack display, prior to replacing this part, please…
S2318000005Service bulletinDec 5, 2025The customer’s complaint may include a message appearing in the cluster’s information center stating, “See User’s Manual For Proper Oil And…
S238A000026Service bulletinMay 3, 2024"Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"
9100301Service bulletinJan 30, 2024UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications. Please…
S238A000028Service bulletinJan 26, 2024Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
0802324Service bulletinJan 18, 2024Battery No Start, Jump Start, Tow-In Complaints Customer may experience one or more of the following: ? No start, jump start, or tow-in.…
9100287Service bulletinJan 18, 2024Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WIT…
0800624AService bulletinJan 17, 2024Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot aft…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, Ram, Dodge, Chrysler, Fiat and Alfa Romeo, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Stellantis 93023 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 93023 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 93023 cover?

The manufacturer filed it against 245 model years across 6 brands (Jeep, Ram, Dodge, Chrysler, Fiat and Alfa Romeo): 2020 Alfa Romeo 4C, 2019 Alfa Romeo 4C, 2018 Alfa Romeo 4C, 2017 Alfa Romeo 4C, 2016 Alfa Romeo 4C, 2024 Alfa Romeo Giulia and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.