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Manufacturer communication · Service bulletin · 4 brands

GM bulletin PIT5551P

What it saysThis Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Oct 1, 2024, received Dec 5, 2024, about the forward collision avoidance. It names 211 model years across Chevrolet, GMC, Buick and Cadillac (2016–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

Kind Service bulletin Manufacturer date Oct 1, 2024 Received by NHTSA Dec 5, 2024 Components Forward Collision Avoidance

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIT5551PService bulletinOct 1, 202411011406PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

Chevrolet 91 model years

and 48 more on this site: 2017 Chevrolet Malibu, 2016 Chevrolet Malibu, 2025 Chevrolet Silverado, 2024 Chevrolet Silverado, 2023 Chevrolet Silverado, 2022 Chevrolet Silverado, 2021 Chevrolet Silverado, 2020 Chevrolet Silverado, 2019 Chevrolet Silverado, 2018 Chevrolet Silverado, 2017 Chevrolet Silverado, 2025 Chevrolet Suburban, 2024 Chevrolet Suburban, 2023 Chevrolet Suburban, 2022 Chevrolet Suburban, 2021 Chevrolet Suburban, 2020 Chevrolet Suburban, 2019 Chevrolet Suburban, 2018 Chevrolet Suburban, 2017 Chevrolet Suburban, 2025 Chevrolet Tahoe, 2024 Chevrolet Tahoe, 2023 Chevrolet Tahoe, 2022 Chevrolet Tahoe, 2021 Chevrolet Tahoe, 2020 Chevrolet Tahoe, 2019 Chevrolet Tahoe, 2018 Chevrolet Tahoe, 2017 Chevrolet Tahoe, 2025 Chevrolet Trailblazer, 2024 Chevrolet Trailblazer, 2023 Chevrolet Trailblazer, 2022 Chevrolet Trailblazer, 2021 Chevrolet Trailblazer, 2025 Chevrolet Traverse, 2024 Chevrolet Traverse, 2023 Chevrolet Traverse, 2022 Chevrolet Traverse, 2021 Chevrolet Traverse, 2020 Chevrolet Traverse, 2019 Chevrolet Traverse, 2018 Chevrolet Traverse, 2025 Chevrolet Trax, 2024 Chevrolet Trax, 2019 Chevrolet Volt, 2018 Chevrolet Volt, 2017 Chevrolet Volt, 2016 Chevrolet Volt.

Also filed against model years this site has no page for: 2018 Chevrolet Trailblazer; 2019 Chevrolet Trailblazer; 2020 Chevrolet Trailblazer.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 207 model years this bulletin names have filed 32,057 complaints with NHTSA since 2015. 924 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I was driving with my cruise control set at 77 mph in the fast lane of a four-lane highway. There was no one in front of me for more than 3/4 of a mile. A car in the lane to my right apparently triggered the automatic breaking system to the point it slammed on my brakes, pushed me into the steering wheel, and slowed me all the way to 38…

2024 GMC Canyon · Forward Collision Avoidance · filed with NHTSA Apr 21, 2024

I was driving on the freeway and was between two cars. The car on my right was trying to merge into me. I immediately was breaking while trying to control steering. I attempted to honk three times and my honk horn would not work. In a case of an emergency, that is absolutely unacceptable a car like this should be able to honk

2025 Cadillac Lyriq · Forward Collision Avoidance · filed with NHTSA Aug 18, 2026

Weather was dry. Time was 5:30 PM - still sunlit. Driving down the interstate, 70 MPH in the middle lane of a three lane highway. Super Cruise is active, no cars in front of me within 500+ feet. I MAY recall a partially blown tire in the lane to my left. All of a sudden, car brakes and slows abruptly to about to about 40MPH.

2023 Cadillac Lyriq · Forward Collision Avoidance · filed with NHTSA Aug 26, 2024

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the forward collision avoidance

Source: same model, same component group

37 other manufacturer communications filed against these GM models under the same component group (forward collision avoidance), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N252500161-01Service campaignJul 23, 2025If the driver receives a “Driver Assist Unavailable” message, and SuperCruise is non-functional, all future OTA updates may fail. Dealers wi…
25-NA-118Service bulletinMay 8, 2025This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions need…
24-NA-138Service bulletinMay 7, 2025This service bulletin provides repair information to correct a customer concern of Forward Collision Alert Unavailable DIC Message with U300…
25-NA-070Service bulletinMar 21, 2025This service bulletin provides information on Super Cruise IME Recognition.
25-NA-060Service bulletinMar 11, 2025This service bulletin provides information for dealers/technicians on Diagnostic Aid - Super Cruise Unavailable.
PIT6325AService bulletinFeb 25, 2025This Preliminary information communicates a issue with the forward camera that causes a Forward Collision Unavailable Message With DTC U3000…
25-NA-026Service bulletinFeb 11, 2025This service bulletin provides repair information to correct a customer concern of Service Drivers Assist Message Illuminated, Super Cruise…
25-NA-006Service bulletinJan 15, 2025This technical bulletin provides a procedure to correct the condition of Super Cruise Unavailable Message with DTC U1615 Set or Stored.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIT5551P a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIT5551P repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PIT5551P cover?

The manufacturer filed it against 211 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2025 Buick Enclave, 2024 Buick Enclave, 2023 Buick Enclave, 2022 Buick Enclave, 2021 Buick Enclave, 2020 Buick Enclave and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.