GM bulletin PIP5358C
What it saysThis Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Jul 18, 2023, received Aug 21, 2023, about the equipment. It names 253 model years across Chevrolet, GMC, Buick and Cadillac (2016–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIP5358C | Service bulletin | Jul 18, 2023 | 10240793 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themChevrolet 116 model years
and 75 more on this site: 2021 Chevrolet Express, 2020 Chevrolet Express, 2019 Chevrolet Express, 2018 Chevrolet Express, 2017 Chevrolet Express, 2016 Chevrolet Express, 2020 Chevrolet Impala, 2019 Chevrolet Impala, 2018 Chevrolet Impala, 2017 Chevrolet Impala, 2016 Chevrolet Impala, 2022 Chevrolet Malibu, 2021 Chevrolet Malibu, 2020 Chevrolet Malibu, 2019 Chevrolet Malibu, 2018 Chevrolet Malibu, 2017 Chevrolet Malibu, 2016 Chevrolet Malibu, 2017 Chevrolet SS, 2016 Chevrolet SS, 2021 Chevrolet Silverado, 2019 Chevrolet Silverado, 2018 Chevrolet Silverado, 2017 Chevrolet Silverado, 2022 Chevrolet Silverado 2500HD, 2020 Chevrolet Silverado 2500HD, 2019 Chevrolet Silverado 2500HD, 2018 Chevrolet Silverado 2500HD, 2017 Chevrolet Silverado 2500HD, 2016 Chevrolet Silverado 2500HD, 2020 Chevrolet Sonic, 2019 Chevrolet Sonic, 2018 Chevrolet Sonic, 2017 Chevrolet Sonic, 2016 Chevrolet Sonic, 2021 Chevrolet Spark, 2020 Chevrolet Spark, 2019 Chevrolet Spark, 2018 Chevrolet Spark, 2017 Chevrolet Spark, 2016 Chevrolet Spark, 2022 Chevrolet Suburban, 2021 Chevrolet Suburban, 2020 Chevrolet Suburban, 2019 Chevrolet Suburban, 2018 Chevrolet Suburban, 2017 Chevrolet Suburban, 2016 Chevrolet Suburban, 2022 Chevrolet Tahoe, 2021 Chevrolet Tahoe, 2020 Chevrolet Tahoe, 2019 Chevrolet Tahoe, 2018 Chevrolet Tahoe, 2017 Chevrolet Tahoe, 2016 Chevrolet Tahoe, 2022 Chevrolet Trailblazer, 2021 Chevrolet Trailblazer, 2022 Chevrolet Traverse, 2021 Chevrolet Traverse, 2020 Chevrolet Traverse, 2019 Chevrolet Traverse, 2018 Chevrolet Traverse, 2017 Chevrolet Traverse, 2016 Chevrolet Traverse, 2022 Chevrolet Trax, 2021 Chevrolet Trax, 2020 Chevrolet Trax, 2019 Chevrolet Trax, 2018 Chevrolet Trax, 2017 Chevrolet Trax, 2016 Chevrolet Trax, 2019 Chevrolet Volt, 2018 Chevrolet Volt, 2017 Chevrolet Volt, 2016 Chevrolet Volt.
Also filed against model years this site has no page for: 2019 Chevrolet Trailblazer.
GMC 56 model years
and 48 more on this site: 2021 GMC Canyon, 2020 GMC Canyon, 2019 GMC Canyon, 2018 GMC Canyon, 2017 GMC Canyon, 2016 GMC Canyon, 2022 GMC Savana, 2021 GMC Savana, 2020 GMC Savana, 2019 GMC Savana, 2018 GMC Savana, 2017 GMC Savana, 2016 GMC Savana, 2022 GMC Sierra, 2021 GMC Sierra, 2020 GMC Sierra, 2019 GMC Sierra, 2018 GMC Sierra, 2017 GMC Sierra, 2016 GMC Sierra, 2022 GMC Sierra 2500HD, 2021 GMC Sierra 2500HD, 2020 GMC Sierra 2500HD, 2019 GMC Sierra 2500HD, 2018 GMC Sierra 2500HD, 2017 GMC Sierra 2500HD, 2016 GMC Sierra 2500HD, 2022 GMC Sierra 3500HD, 2021 GMC Sierra 3500HD, 2020 GMC Sierra 3500HD, 2019 GMC Sierra 3500HD, 2018 GMC Sierra 3500HD, 2017 GMC Sierra 3500HD, 2016 GMC Sierra 3500HD, 2022 GMC Terrain, 2021 GMC Terrain, 2020 GMC Terrain, 2019 GMC Terrain, 2018 GMC Terrain, 2017 GMC Terrain, 2016 GMC Terrain, 2022 GMC Yukon, 2021 GMC Yukon, 2020 GMC Yukon, 2019 GMC Yukon, 2018 GMC Yukon, 2017 GMC Yukon, 2016 GMC Yukon.
Buick 36 model years
and 28 more on this site: 2018 Buick Enclave, 2017 Buick Enclave, 2016 Buick Enclave, 2022 Buick Encore, 2021 Buick Encore, 2020 Buick Encore, 2019 Buick Encore, 2018 Buick Encore, 2017 Buick Encore, 2016 Buick Encore, 2022 Buick Envision, 2021 Buick Envision, 2020 Buick Envision, 2019 Buick Envision, 2018 Buick Envision, 2017 Buick Envision, 2016 Buick Envision, 2019 Buick LaCrosse, 2018 Buick LaCrosse, 2017 Buick LaCrosse, 2016 Buick LaCrosse, 2020 Buick Regal, 2019 Buick Regal, 2018 Buick Regal, 2017 Buick Regal, 2016 Buick Regal, 2017 Buick Verano, 2016 Buick Verano.
Cadillac 45 model years
and 37 more on this site: 2021 Cadillac CT5, 2020 Cadillac CT5, 2020 Cadillac CT6, 2019 Cadillac CT6, 2018 Cadillac CT6, 2017 Cadillac CT6, 2016 Cadillac CT6, 2019 Cadillac CTS, 2018 Cadillac CTS, 2017 Cadillac CTS, 2016 Cadillac CTS, 2016 Cadillac ELR, 2022 Cadillac Escalade, 2021 Cadillac Escalade, 2020 Cadillac Escalade, 2019 Cadillac Escalade, 2018 Cadillac Escalade, 2017 Cadillac Escalade, 2016 Cadillac Escalade, 2016 Cadillac SRX, 2022 Cadillac XT4, 2021 Cadillac XT4, 2020 Cadillac XT4, 2019 Cadillac XT4, 2022 Cadillac XT5, 2021 Cadillac XT5, 2020 Cadillac XT5, 2019 Cadillac XT5, 2018 Cadillac XT5, 2017 Cadillac XT5, 2022 Cadillac XT6, 2021 Cadillac XT6, 2020 Cadillac XT6, 2019 Cadillac XTS, 2018 Cadillac XTS, 2017 Cadillac XTS, 2016 Cadillac XTS.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 252 model years this bulletin names have filed 33,372 complaints with NHTSA since 2015. 10 of them name Equipment — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2017 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue.
2017 GMC Sierra 2500HD · Equipment · filed with NHTSA Apr 11, 2022 · ODI 11460439
The contact owns a 2017 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2017 GMC Sierra 3500HD · Equipment · filed with NHTSA Apr 12, 2022 · ODI 11460578
The contact owns a 2019 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2019 GMC Sierra 2500HD · Equipment · filed with NHTSA Mar 22, 2023 · ODI 11513282
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group222 other manufacturer communications filed against these GM models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| PIT6504 | Service bulletin | Apr 1, 2026 | This preliminary information communicates a normal characteristic where Some customers may comment that they have a " Forward Collision Unav… |
| PIP5601B | Service bulletin | Jul 18, 2025 | This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challe… |
| 22-NA-161 | Service bulletin | May 17, 2025 | This informational bulletin provides information for dealers/technicians on power folding mirrors do not fold at the same speed. |
| 23-NA-158 | Service bulletin | Apr 8, 2025 | This service bulletin provides repair information to correct a customer concern of Radio Software issues. Releasing software Version 170.5.1… |
| 22-NA-096 | Service bulletin | Mar 29, 2025 | This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built In Radio. |
| 17-NA-073 | Service bulletin | Mar 5, 2025 | This warranty administration bulletin provides policy information with the field action courtesy transportation policy. |
| 17-NA-331 | Service bulletin | Jan 17, 2025 | Rear View Camera Guidelines Not Present at Times Condition Some customers may report that the Rear View Camera (RVC) guidelines are temp… |
| 21-NA-091 | Service bulletin | Dec 21, 2024 | This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation - Flashing Diamond - Spot… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIP5358C a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIP5358C repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIP5358C cover?
The manufacturer filed it against 253 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2019 Buick Cascada, 2018 Buick Cascada, 2017 Buick Cascada, 2016 Buick Cascada, 2022 Buick Enclave, 2021 Buick Enclave and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.