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Manufacturer communication · Service bulletin · 4 brands

GM bulletin PIT4261J

What it saysThis Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Jun 9, 2023, received Jul 17, 2023, about the tires. It names 239 model years across Chevrolet, GMC, Buick and Cadillac (2016–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

Kind Service bulletin Manufacturer date Jun 9, 2023 Received by NHTSA Jul 17, 2023 Components Tires

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIT4261JService bulletinJun 9, 202310239154not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the sidewall for the 2022 Blazer →

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Model years it names

Source: as the manufacturer filed them

Chevrolet 116 model years

and 75 more on this site: 2021 Chevrolet Express, 2020 Chevrolet Express, 2019 Chevrolet Express, 2018 Chevrolet Express, 2017 Chevrolet Express, 2016 Chevrolet Express, 2020 Chevrolet Impala, 2019 Chevrolet Impala, 2018 Chevrolet Impala, 2017 Chevrolet Impala, 2016 Chevrolet Impala, 2022 Chevrolet Malibu, 2021 Chevrolet Malibu, 2020 Chevrolet Malibu, 2019 Chevrolet Malibu, 2018 Chevrolet Malibu, 2017 Chevrolet Malibu, 2016 Chevrolet Malibu, 2017 Chevrolet SS, 2016 Chevrolet SS, 2021 Chevrolet Silverado, 2019 Chevrolet Silverado, 2018 Chevrolet Silverado, 2017 Chevrolet Silverado, 2022 Chevrolet Silverado 2500HD, 2020 Chevrolet Silverado 2500HD, 2019 Chevrolet Silverado 2500HD, 2018 Chevrolet Silverado 2500HD, 2017 Chevrolet Silverado 2500HD, 2016 Chevrolet Silverado 2500HD, 2020 Chevrolet Sonic, 2019 Chevrolet Sonic, 2018 Chevrolet Sonic, 2017 Chevrolet Sonic, 2016 Chevrolet Sonic, 2021 Chevrolet Spark, 2020 Chevrolet Spark, 2019 Chevrolet Spark, 2018 Chevrolet Spark, 2017 Chevrolet Spark, 2016 Chevrolet Spark, 2022 Chevrolet Suburban, 2021 Chevrolet Suburban, 2020 Chevrolet Suburban, 2019 Chevrolet Suburban, 2018 Chevrolet Suburban, 2017 Chevrolet Suburban, 2016 Chevrolet Suburban, 2022 Chevrolet Tahoe, 2021 Chevrolet Tahoe, 2020 Chevrolet Tahoe, 2019 Chevrolet Tahoe, 2018 Chevrolet Tahoe, 2017 Chevrolet Tahoe, 2016 Chevrolet Tahoe, 2022 Chevrolet Trailblazer, 2021 Chevrolet Trailblazer, 2022 Chevrolet Traverse, 2021 Chevrolet Traverse, 2020 Chevrolet Traverse, 2019 Chevrolet Traverse, 2018 Chevrolet Traverse, 2017 Chevrolet Traverse, 2016 Chevrolet Traverse, 2022 Chevrolet Trax, 2021 Chevrolet Trax, 2020 Chevrolet Trax, 2019 Chevrolet Trax, 2018 Chevrolet Trax, 2017 Chevrolet Trax, 2016 Chevrolet Trax, 2019 Chevrolet Volt, 2018 Chevrolet Volt, 2017 Chevrolet Volt, 2016 Chevrolet Volt.

Also filed against model years this site has no page for: 2019 Chevrolet Trailblazer.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 238 model years this bulletin names have filed 32,135 complaints with NHTSA since 2015. 16 of them name Tires — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I'm recalling an incident I reported last year. GM refused to honor the service bulletin, and Palmen Buick GMC Cadillac in Kenosha, WI refused to work with Michelin. At 30,000 miles, I now hydroplane, and when I had my car serviced a few weeks before my warranty was set to expire, the dealership again refused to honor the prorate chart…

2019 Buick Envision · Tires · filed with NHTSA Oct 8, 2023 · ODI 11548887

The contact owns a 2018 Buick Regal equipped with General Tires, Tire Line: Unknown, Tire Size: 245/45R18, and DOT Number: Unknown. The contact stated that after traveling over 3,000 miles and driving at an undisclosed speed, upon reaching his destination, he became aware that an abnormal buddle had developed on the side wall of the…

2018 Buick Regal · Tires · filed with NHTSA Nov 28, 2023 · ODI 11557228

Tires - purchased vehicle from car dealership two weeks ago. Drivers side rear tire low. Aired up was low again next day. Blow out On freeway tires are unsafe. Per Discount Tire said tire could not be repaired . all four tired unsafe, tread issue. Replaced two rear tires. Unknown when light came on. Tire size 265/45r21 dot A3LMWD 30

2021 Chevrolet Blazer · Tires · filed with NHTSA Jul 20, 2023 · ODI 11533392

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the tires

Source: same model, same component group

3 other manufacturer communications filed against these GM models under the same component group (tires), newest first.

NumberKindDatedNHTSA’s summary
N242437510Service bulletinApr 10, 2024Customer Satisfaction Program - certain vehicles may have been built with incorrect tires for the police pursuit package. Dealers are to re…
PIT4506GService bulletinFeb 2, 2024This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may as…
N232429760Service bulletinJan 18, 2024Customer Reimbursement. On certain vehicles, the customer ordered the Snow Plow Special Edition Sales Package (RPO ANQ), and was mistakenly…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIT4261J a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIT4261J repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does PIT4261J cover?

The manufacturer filed it against 239 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2019 Buick Cascada, 2018 Buick Cascada, 2017 Buick Cascada, 2016 Buick Cascada, 2022 Buick Enclave, 2021 Buick Enclave and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.