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Manufacturer communication · Service bulletin

Chevrolet bulletin N232429760

What it saysOn certain vehicles, the customer ordered the Snow Plow Special Edition Sales Package (RPO ANQ), and was mistakenly double charged for the All Terrain Tires (RPO QF6). NHTSA’s full summary ↓

Chevrolet filed this with NHTSA as a service bulletin dated Jan 18, 2024, about the tires. It names 2 model years (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does Dealers will provide the customer with a reimbursement check in the amount of $200.00 USD.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

Customer Reimbursement. On certain vehicles, the customer ordered the Snow Plow Special Edition Sales Package (RPO ANQ), and was mistakenly double charged for the All Terrain Tires (RPO QF6). Dealers will provide the customer with a reimbursement check in the amount of $200.00 USD.

Kind Service bulletin Manufacturer date Jan 18, 2024 Received by NHTSA Jan 18, 2024 Components Tires

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N232429760Service bulletinJan 18, 202410249002PDF, 105 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 196 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the tires

Source: same model, same component group

2 other manufacturer communications filed against these Chevrolet models under the same component group (tires), newest first.

NumberKindDatedNHTSA’s summary
PIT4506GService bulletinFeb 2, 2024This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may as…
PIT4261JService bulletinJun 9, 2023This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet N232429760 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N232429760 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does N232429760 cover?

The manufacturer filed it against 2 model years: 2024 Chevrolet Silverado 2500HD, 2024 Chevrolet Silverado 3500HD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.