GM bulletin PIP5569B
What it saysThis Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Aug 13, 2024, about the electrical system. It names 236 model years across Chevrolet, GMC, Buick and Cadillac (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIP5569B | Service bulletin | Aug 13, 2024 | 11006293 | PDF, 917 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 96 model years
and 54 more on this site: 2018 Chevrolet Express, 2020 Chevrolet Impala, 2019 Chevrolet Impala, 2018 Chevrolet Impala, 2017 Chevrolet Impala, 2016 Chevrolet Impala, 2024 Chevrolet Malibu, 2023 Chevrolet Malibu, 2022 Chevrolet Malibu, 2021 Chevrolet Malibu, 2020 Chevrolet Malibu, 2019 Chevrolet Malibu, 2018 Chevrolet Malibu, 2017 Chevrolet Malibu, 2016 Chevrolet Malibu, 2024 Chevrolet Silverado, 2023 Chevrolet Silverado, 2022 Chevrolet Silverado, 2021 Chevrolet Silverado, 2020 Chevrolet Silverado, 2019 Chevrolet Silverado, 2018 Chevrolet Silverado, 2017 Chevrolet Silverado, 2016 Chevrolet Silverado, 2024 Chevrolet Suburban, 2022 Chevrolet Suburban, 2021 Chevrolet Suburban, 2020 Chevrolet Suburban, 2019 Chevrolet Suburban, 2018 Chevrolet Suburban, 2017 Chevrolet Suburban, 2016 Chevrolet Suburban, 2024 Chevrolet Tahoe, 2023 Chevrolet Tahoe, 2022 Chevrolet Tahoe, 2021 Chevrolet Tahoe, 2020 Chevrolet Tahoe, 2019 Chevrolet Tahoe, 2018 Chevrolet Tahoe, 2017 Chevrolet Tahoe, 2016 Chevrolet Tahoe, 2024 Chevrolet Traverse, 2023 Chevrolet Traverse, 2022 Chevrolet Traverse, 2021 Chevrolet Traverse, 2020 Chevrolet Traverse, 2019 Chevrolet Traverse, 2018 Chevrolet Traverse, 2017 Chevrolet Traverse, 2016 Chevrolet Traverse, 2019 Chevrolet Trax, 2018 Chevrolet Trax, 2017 Chevrolet Trax, 2016 Chevrolet Trax.
Also filed against model years this site has no page for: 2016 Chevrolet Caprice; 2017 Chevrolet Caprice.
GMC 41 model years
and 33 more on this site: 2020 GMC Canyon, 2019 GMC Canyon, 2018 GMC Canyon, 2017 GMC Canyon, 2016 GMC Canyon, 2024 GMC Savana, 2022 GMC Savana, 2021 GMC Savana, 2020 GMC Savana, 2019 GMC Savana, 2018 GMC Savana, 2024 GMC Sierra, 2023 GMC Sierra, 2022 GMC Sierra, 2021 GMC Sierra, 2020 GMC Sierra, 2019 GMC Sierra, 2018 GMC Sierra, 2017 GMC Sierra, 2016 GMC Sierra, 2019 GMC Terrain, 2018 GMC Terrain, 2017 GMC Terrain, 2016 GMC Terrain, 2024 GMC Yukon, 2023 GMC Yukon, 2022 GMC Yukon, 2021 GMC Yukon, 2020 GMC Yukon, 2019 GMC Yukon, 2018 GMC Yukon, 2017 GMC Yukon, 2016 GMC Yukon.
Buick 43 model years
and 35 more on this site: 2020 Buick Enclave, 2019 Buick Enclave, 2018 Buick Enclave, 2017 Buick Enclave, 2016 Buick Enclave, 2024 Buick Encore, 2023 Buick Encore, 2022 Buick Encore, 2021 Buick Encore, 2020 Buick Encore, 2019 Buick Encore, 2018 Buick Encore, 2017 Buick Encore, 2016 Buick Encore, 2024 Buick Envision, 2023 Buick Envision, 2022 Buick Envision, 2021 Buick Envision, 2020 Buick Envision, 2019 Buick Envision, 2018 Buick Envision, 2017 Buick Envision, 2016 Buick Envision, 2024 Buick Envista, 2019 Buick LaCrosse, 2018 Buick LaCrosse, 2017 Buick LaCrosse, 2016 Buick LaCrosse, 2020 Buick Regal, 2019 Buick Regal, 2018 Buick Regal, 2017 Buick Regal, 2016 Buick Regal, 2017 Buick Verano, 2016 Buick Verano.
Cadillac 56 model years
and 48 more on this site: 2023 Cadillac CT4, 2022 Cadillac CT4, 2021 Cadillac CT4, 2020 Cadillac CT4, 2024 Cadillac CT5, 2023 Cadillac CT5, 2022 Cadillac CT5, 2021 Cadillac CT5, 2020 Cadillac CT5, 2019 Cadillac CT6, 2018 Cadillac CT6, 2017 Cadillac CT6, 2019 Cadillac CTS, 2018 Cadillac CTS, 2017 Cadillac CTS, 2016 Cadillac CTS, 2018 Cadillac CTS-V, 2024 Cadillac Escalade, 2023 Cadillac Escalade, 2022 Cadillac Escalade, 2021 Cadillac Escalade, 2020 Cadillac Escalade, 2019 Cadillac Escalade, 2018 Cadillac Escalade, 2017 Cadillac Escalade, 2016 Cadillac Escalade, 2016 Cadillac SRX, 2024 Cadillac XT4, 2023 Cadillac XT4, 2022 Cadillac XT4, 2021 Cadillac XT4, 2020 Cadillac XT4, 2019 Cadillac XT4, 2024 Cadillac XT5, 2023 Cadillac XT5, 2022 Cadillac XT5, 2021 Cadillac XT5, 2020 Cadillac XT5, 2019 Cadillac XT5, 2018 Cadillac XT5, 2017 Cadillac XT5, 2024 Cadillac XT6, 2023 Cadillac XT6, 2022 Cadillac XT6, 2021 Cadillac XT6, 2020 Cadillac XT6, 2017 Cadillac XTS, 2016 Cadillac XTS.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 234 model years this bulletin names have filed 34,902 complaints with NHTSA since 2015. 5,838 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2016 Chevrolet Malibu, the 135 owners who gave an odometer reading for Electrical System reported it at a median of 52,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
There are crackling sounds coming from the wheel when going over humps. no power while driving or changing lanes it's worst when the ac is on, was burning gas like crazy, and shakes at 65 mph., the gas while escalating makes a clicking noise like 2 iron knocking together, and the dashboard including the radio, and telephone screens goes…
2021 Chevrolet Colorado · Electrical System · filed with NHTSA Jul 25, 2023 · ODI 11534435
If the car has been operating for long period of time an hour or more when the auto stop kicks on the whole car turns off. Usually at a stop sign or stop light. In the middle of traffic. I have to let it sit off for a couple minutes and restart and jerks hard into gear. . Was told it's the battery fuse block and isn't covered by warranty
2018 Chevrolet Impala · Electrical System · filed with NHTSA Oct 6, 2020 · ODI 11363063
I have taken this vehicle to Chevrolet dealerships approx. 8 different times due to malfunction of this vehicle. I have contacted general motors this vehicle started these problems 1 month after I purchased it when I purchased it ,it only had 95 miles on it, in the mean time due to general motors closing the case and not willing to fix…
2016 Chevrolet Camaro · Electrical System · filed with NHTSA Jun 19, 2018 · ODI 11102536
In depth: 2016 Chevrolet Colorado electrical problems → · 2016 Chevrolet Cruze electrical problems → · 2018 Chevrolet Equinox electrical problems → · 2020 Chevrolet Malibu electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group471 other manufacturer communications filed against these GM models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262565450 | Service campaign | Oct 26, 2026 | Customer Satisfaction Program. Certain vehicles listed above may have a condition in which remanufactured high voltage battery packs were b… |
| N252529080 | Service campaign | Apr 1, 2026 | Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dea… |
| N252515590 | Service campaign | Jan 27, 2026 | Certain vehicles listed above, may have a condition in which the body-to-chassis ground strap may be corroded. Dealers will replace the grou… |
| 24-NA-166 | Service bulletin | Nov 7, 2025 | This technical bulletin provides repair information to correct a customer concern of DTC C1171 C1172 C1173 C1174 Tire Pressure Monitor Senso… |
| 24-NA-227 | Service bulletin | Nov 4, 2025 | This technical bulletin provides repair information to correct a customer concern of Vibration Rattle or Boom at 1800 to 2000 RPM. |
| 25-NA-061 | Service bulletin | Oct 3, 2025 | This technical bulletin provides a procedure to correct the condition of Driver or Passenger Rear Door Handle Will Not Fold In. |
| 25-NA-074 | Service bulletin | Sep 4, 2025 | Some customers may comment on rear body structure stop lamp or rear closure signal lamp may be totally inoperative or staying illuminated. |
| 18-NA-180 | Service bulletin | Sep 4, 2025 | This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIP5569B a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIP5569B repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIP5569B cover?
The manufacturer filed it against 236 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2019 Buick Cascada, 2018 Buick Cascada, 2017 Buick Cascada, 2016 Buick Cascada, 2024 Buick Enclave, 2023 Buick Enclave and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.