Stellantis bulletin S1623000028 REV. I
What it saysOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Jun 12, 2026, received Apr 6, 2020, about the structure — 9 documents under this number: S1623000028 Rev. K, S1623000028 REV. J, S1623000028 REV. H, S1623000028 Rev. (2 filings) and 4 more. It names 115 model years across Jeep, Ram, Dodge and Chrysler (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Dodge · Chrysler.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S1623000028 Rev. K | Service bulletin | Jun 12, 2026 | 11033975 | |
| S1623000028 REV. J | Service bulletin | Jun 5, 2026 | 11033897 | |
| S1623000028 REV. I | Service bulletin | May 29, 2026 | 11033308 | |
| S1623000028 REV. H | Service bulletin | Apr 1, 2026 | 11031241 | not found |
| S1623000028 Rev. | Service bulletin | Jan 23, 2023 | 10231735 | not found |
| S1623000028 | Service bulletin | Jan 1, 2022 | 10222927 | not found |
| S1623000028 | Service bulletin | Aug 13, 2021 | 10218500 | not found |
| S1623000028 Rev. | Service bulletin | Mar 30, 2021 | 10190668 | not found |
| S1623000028 | Service bulletin | Feb 12, 2020 | 10173313 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themJeep 21 model years
Ram 66 model years
and 25 more on this site: 2018 Ram 2500, 2017 Ram 2500, 2016 Ram 2500, 2026 Ram 3500, 2025 Ram 3500, 2024 Ram 3500, 2023 Ram 3500, 2022 Ram 3500, 2021 Ram 3500, 2020 Ram 3500, 2019 Ram 3500, 2018 Ram 3500, 2017 Ram 3500, 2016 Ram 3500, 2026 Ram ProMaster, 2025 Ram ProMaster, 2024 Ram ProMaster, 2023 Ram ProMaster, 2022 Ram ProMaster, 2021 Ram ProMaster, 2020 Ram ProMaster, 2019 Ram ProMaster, 2018 Ram ProMaster, 2017 Ram ProMaster, 2016 Ram ProMaster.
Also filed against model years this site has no page for: 2016 Ram 4500; 2017 Ram 4500; 2018 Ram 4500; 2019 Ram 4500; 2020 Ram 4500; 2021 Ram 4500; 2022 Ram 4500; 2023 Ram 4500; 2024 Ram 4500; 2025 Ram 4500; 2026 Ram 4500; 2016 Ram 5500; 2017 Ram 5500; 2018 Ram 5500; 2019 Ram 5500; 2020 Ram 5500; 2021 Ram 5500; 2022 Ram 5500; 2023 Ram 5500; 2024 Ram 5500; 2025 Ram 5500; 2026 Ram 5500.
Dodge 11 model years
and 3 more on this site: 2018 Dodge Durango, 2017 Dodge Durango, 2016 Dodge Durango.
Chrysler 17 model years
and 9 more on this site: 2018 Chrysler Pacifica, 2017 Chrysler Pacifica, 2026 Chrysler Voyager, 2025 Chrysler Voyager, 2024 Chrysler Voyager, 2023 Chrysler Voyager, 2022 Chrysler Voyager, 2021 Chrysler Voyager, 2020 Chrysler Voyager.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 93 model years this bulletin names have filed 24,672 complaints with NHTSA since 2015. 10,720 of them name Electrical System, Power Train, Vehicle Speed Control — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2017 Chrysler Pacifica, the 302 owners who gave an odometer reading for Power Train reported it at a median of 27,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that the hatchback door would not close and lock securely. The contact stated that he attempted to close the hatchback door by using the key fob, by depressing the hatchback control panel inside the vehicle and the button on the hatchback door but it failed to close and…
2021 Chrysler Pacifica · Structure · filed with NHTSA Nov 26, 2021 · ODI 11441768
We were sold a rusted brand new car by huffines Jeep dealership in lewisville, tx. We identified the rust in the car within 3 weeks ( and less than 700 miles) and took it back to the dealership and they denied helping US out and refused to replace the car for US and the only option they provided US was " we will fix the car and you take…
2017 Jeep Grand Cherokee · Structure · filed with NHTSA Sep 4, 2017 · ODI 11021358
I purchased this truck in November 2025. While in the service department for an unrelated repair (software update), a body panel defect was noticed and reported to me. The “uniside” panel on the driver side of the truck there is a split in the metal that should have never made it through the factory or especially to the dealership for a…
2026 Ram 1500 · Structure · filed with NHTSA Jan 23, 2026 · ODI 11712865
In depth: 2023 Chrysler Pacifica electrical problems → · 2023 Chrysler Pacifica transmission and drivetrain problems → · 2022 Chrysler Pacifica electrical problems → · 2022 Chrysler Pacifica transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group234 other manufacturer communications filed against these Stellantis models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23-051-26 | Service bulletin | Oct 21, 2026 | Liftgate Tail Lamp Assembly Not Illuminating Or Partially Illuminating XE2 Warranty Extension Customers may comment on the following: SYMPTO… |
| 08-387-26 | Service bulletin | Oct 20, 2026 | Flash: Power Tailgate Module (PTGM) Updates Customers may comment on the following: SYMPTOM: ● Power Tailgate may not power open or power cl… |
| 9100948 | Service bulletin | Oct 15, 2026 | QUAD HALOGEN HEADLAMP ASSY For inoperative park/turn signal bulbs on VF halogen headlamps, if the bulb is burned out or inoperative, replace… |
| 115211 | Service bulletin | Oct 14, 2026 | HEADLAMP |
| 115210 | Service bulletin | Oct 14, 2026 | HEADLAMP |
| 9100929 | Service bulletin | Oct 12, 2026 | Before submitting a claim for clogged drain tubes, please follow the approved service procedure. Clean the sunroof tracks and inspect the dr… |
| 114913 | Service bulletin | Oct 5, 2026 | MIRROR - OUTSIDE REARVIEW |
| 114946 | Warranty extension | Sep 30, 2026 | FCA Caribbean Warranty Newsletter – Volume 12, Issue 7 |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, Ram, Dodge and Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis S1623000028 REV. I a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S1623000028 REV. I repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S1623000028 REV. I cover?
The manufacturer filed it against 115 model years across 4 brands (Jeep, Ram, Dodge and Chrysler): 2026 Chrysler Pacifica, 2025 Chrysler Pacifica, 2024 Chrysler Pacifica, 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2021 Chrysler Pacifica and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.