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Manufacturer communication · Service bulletin

Jeep bulletin 115211

Jeep filed this with NHTSA as a service bulletin dated Oct 14, 2026, received Oct 22, 2026, about the structure. It names 3 model years (2020–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

HEADLAMP

Kind Service bulletin Manufacturer date Oct 14, 2026 Received by NHTSA Oct 22, 2026 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
115211Service bulletinOct 14, 202611038644PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Jeep files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 1,231 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

62 other manufacturer communications filed against the Jeep Grand Cherokee under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
115210Service bulletinOct 14, 2026HEADLAMP
114946Warranty extensionSep 30, 2026FCA Caribbean Warranty Newsletter – Volume 12, Issue 7
114937Warranty extensionSep 30, 2026Warranty Newsletter – Volume 12, Issue 7
114721Service bulletinSep 23, 2026APPLIQUE - FRONT DOOR
9100905Service bulletinSep 10, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
23-041-26Service bulletinSep 3, 2026Missing All Weather Floor Mats Customers may comment on the following: SYMPTOM: ● Missing all weather floor mats This bulletin involves inst…
9100889Service bulletinAug 28, 2026SEAL, Sunroof, Interior Prior to replacing this part, please ensure the repair is due to issues other than water leaks. This seal is exclusi…
9100345Service bulletinAug 26, 2026"Latch, Front Door For doors that won't open from fnterior, cable dislodged or door latch cables coming loose. Engineering is looking to col…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep 115211 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 115211 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 115211 cover?

The manufacturer filed it against 3 model years: 2022 Jeep Grand Cherokee, 2021 Jeep Grand Cherokee, 2020 Jeep Grand Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.