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2024 Ram ProMaster

Van
0 EPA-rated configurations
Data refreshed 2026-09-11
D
Safety Signal
65 / 100 from the NHTSA recall record
Recalls1 critical6
Complaintsowner reports to NHTSA12
Crash ratingNHTSA overall
20262025202420232022202120202019201820172016

The 2024 Ram ProMaster is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 6 recall campaigns for this model year, 1 rated critical, which gives it a Safety Signal grade of D. Owners have filed 12 complaints, most often about the electrical system.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

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Recalls (6)

Source: NHTSA recall database
high

Equipment Adaptive/Mobility

86 vehicles
ProblemRollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.RiskAn unsecured wheelchair can move during transit, increasing the risk of injury.FixRollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA campaign 25V876000reported Dec 17, 2025Rollx Vans
!critical

Engine And Engine Cooling

67C, B3C, C9C
300,691 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.RiskElectrical circuits that overheat increase the risk of a fire.FixDealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners
NHTSA campaign 25V720000reported Oct 23, 2025Chrysler (FCA US, LLC)
minor

Electrical System

98C
790 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.RiskA loss of drive power increases the risk of a crash.FixDealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) i
NHTSA campaign 25V665000reported Oct 6, 2025Chrysler (FCA US, LLC)
minor

Back Over Prevention

40C
235,640 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."RiskA rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.FixDealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
NHTSA campaign 25V330000reported May 21, 2025Chrysler (FCA US, LLC)
minor

Electrical System

99B
336 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2024 Ram Promaster Battery Electric (BEV) vehicles. Incorrect software in the motor control processor module (MCPA) may cause a loss of drive power.RiskA loss of drive power can increase the risk of a crash.FixDealers will update the MCPA software, free of charge. Owner notification letters were mailed October 31, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 99B.
NHTSA campaign 24V715000reported Sep 26, 2024Chrysler (FCA US, LLC)
minor

Equipment

53B
266 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."RiskA missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.FixDealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
NHTSA campaign 24V416000reported Jun 6, 2024Chrysler (FCA US, LLC)

Owner complaints

Source: NHTSA complaint database
12complaints filed

0 involved a crash · 1 a fire · 0 injuries · 0 deaths reported

Filed per year: 2024: 1 · 2025: 1 · 2026: 10

Most-cited components

Electrical System4
Forward Collision Avoidance4
Engine3
Unspecified2
Steering2
Engine And Engine Cooling1

What owners describe

“Elections power steering failed and could not steer . Corrosion on plugs ram had to replace every part of power stering”Jun 18, 2026 · Steering · NHTSA owner report
“I feel unsafe and frustrated, the vehicle is experiencing, frequent uncommanded braking events, false activations of the automatic emergency braking system and lane keeping warnings with random self steering adjustments.I have reported this to my Ram service center in Shakopee, MN multiple times. They stated that there…”Jun 18, 2026 · Forward Collision Avoidance · NHTSA owner report
“The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached”Jun 2, 2026 · Electrical System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Other ProMaster model years

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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