GM bulletin PIT6261
What it saysThis Preliminary information communicates to dealers GM is working on a solution for outdated Apps NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Dec 4, 2024. It names 235 model years across Chevrolet, GMC, Buick and Cadillac (2016–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates to dealers GM is working on a solution for outdated Apps
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIT6261 | Service bulletin | Dec 4, 2024 | 11011119 | PDF, 24 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 123 model years
and 58 more on this site: 2017 Chevrolet Impala, 2016 Chevrolet Impala, 2020 Chevrolet Malibu, 2019 Chevrolet Malibu, 2018 Chevrolet Malibu, 2017 Chevrolet Malibu, 2016 Chevrolet Malibu, 2017 Chevrolet SS, 2016 Chevrolet SS, 2020 Chevrolet Silverado, 2019 Chevrolet Silverado, 2018 Chevrolet Silverado, 2017 Chevrolet Silverado, 2016 Chevrolet Silverado, 2020 Chevrolet Silverado 2500HD, 2019 Chevrolet Silverado 2500HD, 2018 Chevrolet Silverado 2500HD, 2017 Chevrolet Silverado 2500HD, 2016 Chevrolet Silverado 2500HD, 2020 Chevrolet Silverado 3500HD, 2019 Chevrolet Silverado 3500HD, 2018 Chevrolet Silverado 3500HD, 2017 Chevrolet Silverado 3500HD, 2016 Chevrolet Silverado 3500HD, 2020 Chevrolet Sonic, 2019 Chevrolet Sonic, 2018 Chevrolet Sonic, 2017 Chevrolet Sonic, 2016 Chevrolet Sonic, 2020 Chevrolet Spark, 2019 Chevrolet Spark, 2018 Chevrolet Spark, 2017 Chevrolet Spark, 2016 Chevrolet Spark, 2020 Chevrolet Suburban, 2019 Chevrolet Suburban, 2018 Chevrolet Suburban, 2017 Chevrolet Suburban, 2016 Chevrolet Suburban, 2020 Chevrolet Tahoe, 2019 Chevrolet Tahoe, 2018 Chevrolet Tahoe, 2017 Chevrolet Tahoe, 2016 Chevrolet Tahoe, 2020 Chevrolet Traverse, 2019 Chevrolet Traverse, 2018 Chevrolet Traverse, 2017 Chevrolet Traverse, 2016 Chevrolet Traverse, 2020 Chevrolet Trax, 2019 Chevrolet Trax, 2018 Chevrolet Trax, 2017 Chevrolet Trax, 2016 Chevrolet Trax, 2019 Chevrolet Volt, 2018 Chevrolet Volt, 2017 Chevrolet Volt, 2016 Chevrolet Volt.
Also filed against model years this site has no page for: 2019 Chevrolet 6500; 2018 Chevrolet C3500; 2016 Chevrolet Caprice; 2017 Chevrolet Caprice; 2018 Chevrolet Caprice; 2016 Chevrolet Caprice Police Pursuit; 2017 Chevrolet Caprice Police Pursuit; 2016 Chevrolet Captiva; 2017 Chevrolet Captiva; 2018 Chevrolet Captiva; 2016 Chevrolet Cobalt; 2017 Chevrolet Cobalt; 2016 Chevrolet LOW Cab Forward 3500; 2017 Chevrolet LOW Cab Forward 3500; 2018 Chevrolet LOW Cab Forward 3500; 2019 Chevrolet LOW Cab Forward 3500; 2016 Chevrolet LOW Cab Forward 4500; 2017 Chevrolet LOW Cab Forward 4500; 2016 Chevrolet LOW Cab Forward 5500; 2017 Chevrolet LOW Cab Forward 5500; 2018 Chevrolet LOW Cab Forward 6500; 2017 Chevrolet Trailblazer; 2018 Chevrolet Trailblazer; 2019 Chevrolet Trailblazer; 2020 Chevrolet Trailblazer.
GMC 40 model years
and 32 more on this site: 2017 GMC Canyon, 2016 GMC Canyon, 2020 GMC Savana, 2019 GMC Savana, 2018 GMC Savana, 2017 GMC Savana, 2016 GMC Savana, 2020 GMC Sierra, 2019 GMC Sierra, 2018 GMC Sierra, 2017 GMC Sierra, 2016 GMC Sierra, 2020 GMC Sierra 2500HD, 2019 GMC Sierra 2500HD, 2018 GMC Sierra 2500HD, 2017 GMC Sierra 2500HD, 2016 GMC Sierra 2500HD, 2020 GMC Sierra 3500HD, 2019 GMC Sierra 3500HD, 2018 GMC Sierra 3500HD, 2017 GMC Sierra 3500HD, 2016 GMC Sierra 3500HD, 2020 GMC Terrain, 2019 GMC Terrain, 2018 GMC Terrain, 2017 GMC Terrain, 2016 GMC Terrain, 2020 GMC Yukon, 2019 GMC Yukon, 2018 GMC Yukon, 2017 GMC Yukon, 2016 GMC Yukon.
Buick 31 model years
and 22 more on this site: 2016 Buick Enclave, 2020 Buick Encore, 2019 Buick Encore, 2018 Buick Encore, 2017 Buick Encore, 2016 Buick Encore, 2020 Buick Envision, 2019 Buick Envision, 2018 Buick Envision, 2017 Buick Envision, 2016 Buick Envision, 2019 Buick LaCrosse, 2018 Buick LaCrosse, 2017 Buick LaCrosse, 2016 Buick LaCrosse, 2020 Buick Regal, 2019 Buick Regal, 2018 Buick Regal, 2017 Buick Regal, 2016 Buick Regal, 2017 Buick Verano, 2016 Buick Verano.
Also filed against model years this site has no page for: 2020 Buick Lacrosse.
Cadillac 41 model years
and 29 more on this site: 2020 Cadillac CT5, 2020 Cadillac CT6, 2019 Cadillac CT6, 2018 Cadillac CT6, 2017 Cadillac CT6, 2016 Cadillac CT6, 2019 Cadillac CTS, 2018 Cadillac CTS, 2017 Cadillac CTS, 2016 Cadillac CTS, 2018 Cadillac CTS-V, 2016 Cadillac ELR, 2020 Cadillac Escalade, 2019 Cadillac Escalade, 2018 Cadillac Escalade, 2017 Cadillac Escalade, 2016 Cadillac Escalade, 2016 Cadillac SRX, 2020 Cadillac XT4, 2019 Cadillac XT4, 2020 Cadillac XT5, 2019 Cadillac XT5, 2018 Cadillac XT5, 2017 Cadillac XT5, 2020 Cadillac XT6, 2019 Cadillac XTS, 2018 Cadillac XTS, 2017 Cadillac XTS, 2016 Cadillac XTS.
Also filed against model years this site has no page for: 2017 Cadillac ELR; 2018 Cadillac XT4; 2016 Cadillac XT5; 2020 Cadillac XTS.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 205 model years this bulletin names have filed 28,307 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIT6261 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIT6261 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIT6261 cover?
The manufacturer filed it against 235 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2019 Buick Cascada, 2018 Buick Cascada, 2017 Buick Cascada, 2016 Buick Cascada, 2020 Buick Enclave, 2019 Buick Enclave and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.