Ford bulletin SSM 52410
What it saysVarious vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Apr 3, 2024, received Apr 24, 2024. It names 116 model years across Ford and Lincoln (2019–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
Get the next Ford bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationVarious vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 52410 | Service bulletin | Apr 3, 2024 | 10253552 | PDF, 71 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themFord 89 model years
and 32 more on this site: 2022 Ford F-450 Super Duty, 2021 Ford F-450 Super Duty, 2020 Ford F-450 Super Duty, 2019 Ford F-450 Super Duty, 2020 Ford Fusion, 2019 Ford Fusion, 2024 Ford Maverick, 2023 Ford Maverick, 2022 Ford Maverick, 2024 Ford Mustang, 2023 Ford Mustang, 2022 Ford Mustang, 2021 Ford Mustang, 2020 Ford Mustang, 2019 Ford Mustang, 2024 Ford Mustang Mach-E, 2023 Ford Mustang Mach-E, 2022 Ford Mustang Mach-E, 2021 Ford Mustang Mach-E, 2024 Ford Ranger, 2023 Ford Ranger, 2022 Ford Ranger, 2021 Ford Ranger, 2020 Ford Ranger, 2019 Ford Ranger, 2019 Ford Taurus, 2024 Ford Transit, 2023 Ford Transit Connect, 2022 Ford Transit Connect, 2021 Ford Transit Connect, 2020 Ford Transit Connect, 2019 Ford Transit Connect.
Also filed against model years this site has no page for: 2019 Ford F-550 SD; 2020 Ford F-550 SD; 2021 Ford F-550 SD; 2022 Ford F-550 SD; 2019 Ford F-600 SD; 2020 Ford F-600 SD; 2021 Ford F-600 SD; 2022 Ford F-600 SD; 2019 Ford F-650 SD; 2020 Ford F-650 SD; 2021 Ford F-650 SD; 2022 Ford F-650 SD; 2019 Ford F-750 SD; 2020 Ford F-750 SD; 2021 Ford F-750 SD; 2022 Ford F-750 SD; 2019 Ford Police Interceptor Sedan.
Lincoln 27 model years
and 19 more on this site: 2023 Lincoln Corsair, 2022 Lincoln Corsair, 2021 Lincoln Corsair, 2020 Lincoln Corsair, 2019 Lincoln MKC, 2020 Lincoln MKZ, 2019 Lincoln MKZ, 2024 Lincoln Nautilus, 2023 Lincoln Nautilus, 2022 Lincoln Nautilus, 2021 Lincoln Nautilus, 2020 Lincoln Nautilus, 2019 Lincoln Nautilus, 2024 Lincoln Navigator, 2023 Lincoln Navigator, 2022 Lincoln Navigator, 2021 Lincoln Navigator, 2020 Lincoln Navigator, 2019 Lincoln Navigator.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Ford bulletins for one of these models
A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 99 model years this bulletin names have filed 21,355 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 52410 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 52410 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 52410 cover?
The manufacturer filed it against 116 model years across 2 brands (Ford and Lincoln): 2024 Ford Bronco, 2023 Ford Bronco, 2022 Ford Bronco, 2021 Ford Bronco, 2024 Ford Bronco Sport, 2023 Ford Bronco Sport and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.