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Ford · Compact SUV

2024 Ford Mustang Mach-E

Electric
Small Sport Utility Vehicle 4WD
6 EPA-rated configurations
Data refreshed 2026-09-11
D
Safety Signal
68 / 100 from the NHTSA recall record
RecallsNHTSA campaigns4
Complaintsowner reports to NHTSA43
Crash ratingNHTSA overall5★
EV rangebest configuration, EPA320 mi
202620252024202320222021

The 2024 Ford Mustang Mach-E is sold in the U.S. as a electric compact SUV with 6 EPA-rated configurations. Its longest-range version, the Mustang Mach-E RWD Extended, is EPA-rated at 320 miles with 106 MPGe combined efficiency. NHTSA lists 4 recall campaigns for this model year, which gives it a Safety Signal grade of D. Owners have filed 43 complaints, most often about the electrical system. NHTSA crash-tested it at 5 stars overall.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombRangekWh/100miCharge (240V)Annual fuel*
Mustang Mach-E RWD ExtendedElectricRWD216 kW AC PMSM111100106 MPGe320 mi31.810.1 h$700
Mustang Mach-E RWDElectricRWD197 kW AC PMSM10698102 MPGe250 mi32.97.1 h$750
Mustang Mach-E AWD ExtendedElectricAWD78 and 210 kW AC PMSM1039499 MPGe300 mi34.210 h$750
Mustang Mach-E AWDElectricAWD198 and 198 kW AC PMSM958891 MPGe230 mi36.97.5 h$850
Mustang Mach-E GTElectricAWD210 and 210 kW AC PMSM958590 MPGe280 mi37.49.9 h$850
Mustang Mach-E RallyElectricAWD210 and 210 kW AC PMSM908186 MPGe265 mi39.410.2 h$900

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 47823, 47822, 47825, 47824, 47826, 47827.

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Recalls (4)

Source: NHTSA recall database
high

Structure

26S56
86,543 vehicles
ProblemFord Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.RiskDetached trim pieces can create a road hazard, increasing the risk of a crash.FixDealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed September 10, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.
NHTSA campaign 26V487000reported Jul 28, 2026Ford Motor Company
high

Power Train

25C69
272,645 vehicles
ProblemFord Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."RiskA loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.FixThe park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026.
NHTSA campaign 25V863000reported Dec 12, 2025Ford Motor Company
high

Latches/Locks/Linkages

25S65
197,432 vehicles
ProblemFord Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.RiskThe inability to enter or exit the vehicle in an emergency increases the risk of injury.FixDealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
NHTSA campaign 25V404000reported Jun 13, 2025Ford Motor Company
high

Visibility

24S51
86,852 vehicles
ProblemFord Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.RiskInoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.FixDealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
NHTSA campaign 24V594000reported Aug 9, 2024Ford Motor Company

NHTSA defect investigations

Electrical System:Adas — Collisions Involving Ford BlueCruise open

On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 Mustang Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to Ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate

Opened Jan 17, 2025 · action EA25001

Electrical System:Adas — Collisions Involving Ford BlueCruise closed

On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 Mustang Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to Ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate

Opened Apr 25, 2024 · closed Jan 17, 2025 · action PE24012

Owner complaints

Source: NHTSA complaint database
43complaints filed

3 involved a crash · 0 a fire · 0 injuries · 0 deaths reported

Filed per year: 2024: 7 · 2025: 24 · 2026: 12

Most-cited components

Electrical System28
Unspecified12
Power Train8
Service Brakes7
Fuel/Propulsion System6
Vehicle Speed Control6

What owners describe

“[XXX] @ [XXX] The door locks are not opening from the outside. The battery will not charge. I cannot get my items out. I have a [XXX] work & personal electronics, along with personal items for myself & my family, inside that I cannot access. It's early Sunday morning, I am over 3 hours away from home, in Corpus Christi…”Jul 5, 2025 · Electrical System · NHTSA owner report
“The contact owns a 2024 Ford Mustang Mach-E. The contact stated that upon parking and turning off the vehicle, the contact attempted to exit the vehicle, but the front driver's side door failed to open as intended. The contact called AAA, who assisted in unlocking the door and jumpstarted the vehicle. The contact was a…”Jun 27, 2025 · Electrical System · NHTSA owner report
“The contact owns a 2024 Ford Mustang Mach-E. The contact stated that the rear passenger's side doors failed to open while passengers were attempting to exit the vehicle, requiring the contact to open the door from the outside. The contact stated that the child lock system was not the cause of the failure. There was no …”Jun 26, 2025 · Electrical System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
SUV AWD★★★★★★★★★☆★★★★★★★★★★9%
SUV RWD★★★★★★★★★☆★★★★★★★★★★10%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning, lane departure warning, automatic emergency braking.

Other Mustang Mach-E model years

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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