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2020 Ford Transit Connect

Gas
Special Purpose Vehicle 2WD
7 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
Recalls3 critical8
Complaintsowner reports to NHTSA32
Crash ratingNHTSA overall
Fuel economybest combined, EPA26 mpg
20232022202120202019201820172016

The 2020 Ford Transit Connect is sold in the U.S. as a gas special purpose with 7 EPA-rated configurations. The most efficient version, the Transit Connect Wagon LWB FFV, is EPA-rated at 26 mpg combined. NHTSA lists 8 recall campaigns for this model year, 3 rated critical, which gives it a Safety Signal grade of F. Owners have filed 32 complaints, most often about the power train.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
Transit Connect Wagon LWB FFVGasFWD2.0L 4-cyl242926$2,400
Transit Connect Wagon LWB FWDGasFWD2.0L 4-cyl242926$2,400
Transit Connect Van 2WDGasFWD2.0L 4-cyl242725$2,500
Transit Connect Van FFVGasFWD2.0L 4-cyl242725$2,500
Transit Connect USPSGasFWD2.5L 4-cyl202722$2,850
Transit Connect Van 2WDGasFWD2.5L 4-cyl202722$2,850
Transit Connect Wagon LWB FWDGasFWD2.5L 4-cyl202622$2,850

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 41471, 41470, 41468, 41469, 41474, 41472, 41473.

Factory warranty running out?

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Recalls (8)

Source: NHTSA recall database
minor

Back Over Prevention

25S72
200,237 vehicles
ProblemFord Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.RiskA rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.FixDealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
NHTSA campaign 25V442000reported Jun 27, 2025Ford Motor Company
!critical

Power Train

25S32
152 vehicles
ProblemFord Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.RiskAn engine that overheats increases the risk of a fire.FixDealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.
NHTSA campaign 25V196000reported Mar 28, 2025Ford Motor Company
high

Power Train

22S43
2,925,968 vehicles
ProblemFord Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.RiskA damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.FixDealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
NHTSA campaign 22V413000reported Jun 10, 2022Ford Motor Company
high

Visibility

22S20
39,720 vehicles
ProblemFord Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.RiskDuring a crash, the windshield may detach from the vehicle, increasing the risk of injury.FixDealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.
NHTSA campaign 22V192000reported Mar 25, 2022Ford Motor Company
high

Power Train

21S24
192,080 vehicles
ProblemFord Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.RiskA damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.FixDealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
NHTSA campaign 21V376000reported May 24, 2021Ford Motor Company
high

Air Bags

20C26
12 vehicles
ProblemFord Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."RiskAir bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.FixFord will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
NHTSA campaign 20V791000reported Dec 17, 2020Ford Motor Company
!critical

Engine And Engine Cooling

20S60
2,903 vehicles
ProblemFord Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.RiskIf the engine overheats, it can result in engine damage and increase the risk of a fire.FixFord will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.
NHTSA campaign 20V636000reported Oct 15, 2020Ford Motor Company
!critical

Power Train

20S49
97 vehicles
ProblemFord Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.RiskMissing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.FixFord will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
NHTSA campaign 20V550000reported Sep 10, 2020Ford Motor Company

Owner complaints

Source: NHTSA complaint database
32complaints filed

2 involved a crash · 2 a fire · 0 injuries · 0 deaths reported

Filed per year: 2019: 1 · 2020: 4 · 2022: 6 · 2023: 3 · 2024: 6 · 2025: 7 · 2026: 5

Most-cited components

Power Train10
Unspecified5
Visibility5
Service Brakes4
Forward Collision Avoidance3
Vehicle Speed Control2

What owners describe

“My 8F35 transmission failed at 95,000 miles, a new unit was put in and that transmission failed at about 175,000 miles, a new transmission was not put in for replacement, but was rebuilt by Ford and currently I have 185,000 miles and as I slow down the transmission starts to jerk and I am slammed forward in my seat. Th…”Jun 23, 2025 · Power Train · NHTSA owner report
“The contact owns a 2020 Ford Transit Connect. The contact discovered moisture leaking into the vehicle on the passenger’s side. The vehicle was taken to several dealers and independent mechanics who were unable to determine the source of the leak. An independent mechanic eventually discovered that the leak was coming…”Mar 28, 2025 · Visibility · NHTSA owner report
“The left front wheel locked up. The dealership first replaced the brake line. When that didn’t repair the problem they said they’d need to replace the ABS Module. The vehicle has less than 30,000 miles. Online it appears that ABS Module failure is a common problem in Ford vehicles with the 2.0 four cylinder engine …”Feb 6, 2025 · Service Brakes · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
WAGON FWDnot ratednot ratednot rated★★★★☆18%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning, automatic emergency braking.

Other Transit Connect model years

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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