2020 Ford F-250 Super Duty
The 2020 Ford F-250 Super Duty is a pickup truck; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 14 recall campaigns for this model year, 1 rated critical, which gives it a Safety Signal grade of F. Owners have filed 267 complaints, most often about the power train. NHTSA crash-tested it at 4 stars overall.
Specs & fuel economy
Source: EPA fueleconomy.govNo EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.
Specifications filed with NHTSA
Source: NHTSA vPICDimensions Exterior
| Body style | Pickup |
| GVWR class | Class 2H: 9,001 - 10,000 lb (4,082 - 4,536 kg) |
Engine Basics
| Cylinders | 8 |
| Displacement | 6.2 L |
| Engine configuration | V-Shaped |
Engine Output
| Horsepower | 383 hp |
Fuel Economy
| Fuel | Gasoline |
Seating
| Seat rows | 2 |
| Seating capacity | 3 seats |
Transmission
| Drivetrain | 4WD/4-Wheel Drive/4x4 |
| Transmission | Automatic |
| Transmission speeds | 6 |
Driver assistance
Standard: Anti-lock brakes, Automatic emergency braking, Backup camera, Electronic stability control, Forward collision warning, Lane departure warning, Lane keeping assist, Parking assist, Pedestrian automatic emergency braking
Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes one configuration rather than every trim (seen: Super Duty - Single Rear Wheel). Figures for the trim you are looking at may differ.
Dimensions & weight
Source: Transport Canada| Length | 229.5–263.8 in |
| Width (body, without mirrors) | 79.9 in |
| Height | 78.0–81.5 in |
| Wheelbase | 141.7–176.0 in |
| Track, front | 68.5 in |
| Track, rear | 67.3 in |
| Curb weight | 5,684–6,695 lb |
Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here 10 configurations: SD P/U Crew Cab L/Box, SD P/U Crew Cab L/Box 4X4, SD P/U Crew Cab S/Box, SD P/U Crew Cab S/Box 4X4, SD P/U Reg Cab L/Box, SD P/U Reg Cab L/Box 4X4 …. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.
Factory warranty running out?
The 2020 Ford F-250 Super Duty is in the years where transmission, electronics and drivetrain repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.
What to check before you buy →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Recalls (14)
Source: NHTSA recall databaseBack Over Prevention
25SA8Steering
25S94Back Over Prevention
25S72Fuel System, Diesel
24S78Equipment
23C20Back Over Prevention
22S51Visibility
22S26Power Train
22S22Power Train
22S09Tires
21S10Visibility
21C06Back Over Prevention
20C19Power Train
20S33These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.
NHTSA defect investigations
Fuel System, Other:Fuel Filter — Sogefi Secondary Diesel Fuel Filter Leak open
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the second
Opened May 9, 2024 · action PE24014 · the investigation’s page →
Back Over Prevention: Sensing System: Camera — Rearview Camera FMVSS 111 Noncompliance open
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics. According to Ford's chronology in the Pa
Opened Aug 3, 2021 · action RQ21002 · the investigation’s page →
Structure:Body:Tailgate:Hinge And Attachments — Power Tailgate Release Systems closed
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or
Opened Jan 15, 2021 · closed Jan 10, 2024 · action RQ21001 · the investigation’s page →
Whether any of this applies to one specific F-250 Super Duty
A campaign covers a build range, not a model year, so two identical-looking cars from 2020 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Ford publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.
Hear about a recall before the letter does
The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2020 Ford F-250 Super Duty, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.
Parts & accessories for the 2020 Ford F-250 Super Duty
Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.
Find parts for this F-250 Super Duty →Owner complaints
Source: NHTSA complaint database2 involved a crash · 3 a fire · 2 injuries · 0 deaths reported
20 per 10,000 built · Ford reported 135,722 F-250 Super Duty built (its Early Warning production report to NHTSA)
Filed per year: 2020: 18 · 2021: 22 · 2022: 28 · 2023: 38 · 2024: 41 · 2025: 81 · 2026: 39
Most-cited components
In depth: transmission and drivetrain problems → · fuel system problems →
In owners' own words
Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.
My steering wheel is out of orientation by 5 to 10 degrees. there is a shimming in the steering wheel. This is accentuated when i change lanes on the freeway and go over the lane deliniators.
Motor has a nkocking tapping sound like and old school type writer and gets loud at times when ideling and some time really loud anfter driving it fo rw whlle, (diesel engine doesn't sound like that),ford engineering at factory knows what the problem is but refuses to allow dealership to repair it and replace the parts.
Approximately 100 miles into a journey, while towing a 5th wheel trailer, at approx. 70mph in a 75 MPH zone between carlsbad nm and el paso tx on highway #180, the tailgate of my F-250 opened without warning or reason. I was going straight so it didn't make contact with the trailer so no damage to the truck or trailer.
Vehicle clunks and lunges forward on start up (key & remote start) while in park
II was driving my vehicle, aprox 55 MPH on a normal road. I hit a pot hole, the vehicle began to shake violently, I thought it was a flat tire. I managed to safely pull over, inspect vehicle and determined everything "looked" okay.
The electronic tailgate has opened by itself twice. One in a parking lot (not moving) and the other in my driveway (not moving). The only common thing is that it was raining both times
Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.
Reported by Ford itself: 9 death-or-injury claims on this model year in its quarterly Early Warning reports to NHTSA (49 CFR 579.21): 2 killed, 8 injured, as claimed, not verified — about 6.6 per 100,000 built. Every F-250 Super Duty model year, by year and system → Dated and by system, they are exhibit F of the defect dossier.
When owners reported it
miles, typically
Half the 100 owner reports with an odometer reading on file fall between 8,000 and 96,000 miles. That is when problems get reported, which is not the same as when they start — and not a failure rate, because nobody knows how many of these cars never had a problem at all.
Median mileage by component
| Component | Reports | Median miles | Vs same age |
|---|---|---|---|
| Fuel/Propulsion System | 29 | 95,000 | 3.7× |
| Power Train | 27 | 69,000 | 1.68× |
| Engine | 15 | 64,000 | 1.28× |
| Electrical System | 14 | 10,000 | 1.01× |
Vs same age is this model year’s median for the system divided by the median of every 2020-model-year complaint about the same system, all makes: under 1× means owners of this car reported it at lower mileage. Here, owners reported later: fuel/propulsion system (3.7×), power train (1.68×). Which systems go early across the whole fleet: the component study.
Across 2018–2021 model years the Ford F-250 Super Duty ranks 52 of 79 nameplates in the odometer-at-first-complaint study: owners reported problems at 1.38× the mileage of vehicles the same age (median 25,000 miles against a fleet 23,512).
Odometer readings as filed by owners with NHTSA. Readings under 100 or over 400,000 miles are dropped as data entry rather than history, and a component needs at least 12 readings before a median is shown for it.
Crash ratings
Source: NHTSA NCAP| Configuration | Overall | Frontal | Side | Rollover | Rollover risk |
|---|---|---|---|---|---|
| PU/RC 2WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ | 19% |
| PU/RC 4WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★☆☆ | 29% |
| PU/CC 2WD | not rated | ★★★★★ | not rated | ★★★★☆ | 19% |
| PU/CC 4WD | not rated | ★★★★★ | not rated | ★★★☆☆ | 29% |
| PU/CC 4WD | not rated | ★★★★★ | not rated | not rated | 29% |
| PU/EC 2WD | not rated | ★★★★☆ | not rated | ★★★★☆ | 19% |
| PU/EC 4WD | not rated | ★★★★☆ | not rated | ★★★☆☆ | 29% |
NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning.
Service bulletins & campaigns
Source: NHTSA manufacturer communicationsMost often about: Electrical System, Power Train, Equipment, Engine, Unknown Or Other.
- SSM 55218 Service bulletin2026-10-06 · Power Train
- For 20202026 vehicles equipped with the 10R140 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. Workshop Manual (WSM) updates related to this diagnostic procedure are planned for release in Q4 2026. The new test improves the accuracy of detecti
- TSB 26-2088 v2 Service bulletin2026-10-01 · Power Train
- This bulletin supersedes 24-2249. Reason for update: update the claim quantity of the torque converter nuts, part number and claim quantity of the front support assembly bolt washers, and part number change of the fluid pan from the Parts List. Reissued 01-Oct-2026 - Added LC3Z-7G091-B to the part list
- 25M01 Other2026-07-28 · Unknown Or Other
- Customer Satisfaction Program 25M01 Certain 2021 Model Year F-150 3.0L Diesel Engine and 2020-2022 Model Year Super Duty with 6.7L Diesel Engine Nitrogen Oxide (NOx) Sensor Replacement, If Required After Dealer Evaluation Reference: Emissions Recalls 22E02, 22E04, 23E01, and 25E09
- TSB 26-2256 Service bulletin2026-06-19 · Engine
- This article supersedes TSB 25-2572 to update the Parts List to correct the part number LC3Z-6006-L to LC3Z-6781-A, remove the flex plate bolts AL3Z-6379-BA from the parts list as these bolts are in kit LC3Z-6781-A, update the claim quantity of the part number W709771-S440 to 9 pieces (F-650/F750-Engine Replacement), W706447-S437 and W715068-S437 to 4 pieces, W712861-S439 to 8 pieces(F-Super Duty
- TSB 26-2216 Service bulletin2026-05-06 · Power Train
- This bulletin supersedes 25-2549. Reason for update: To add 2020 model year chassis cab vehicles. Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to the software in the PCM. This condition does not aff
- SSM 54720 Service bulletin2026-04-02 · Lane Departure — Blind Spot Detection
- Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 st
- 25N17 Other2026-03-25 · Unknown Or Other
- Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
- TSB 26-2088 Service bulletin2026-03-05 · Power Train
- This article supersedes TSB 24-2249 to update the claim quantity of the torque converter nuts, part number and claim quantity of the front support assembly bolt washers, and part number change of the fluid pan from the Parts List. Some of the vehicles listed in the Model statement above may exhibit a harsh reverse to drive engagements with no diagnostic trouble codes (DTC). This may be due to stic
A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.
Diagnostic trouble codes on file
Source: NHTSA manufacturer communications and complaintsCodes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.
| Code | What it means | Most often filed under | Where it appears |
|---|---|---|---|
| P203B P203B on Ford → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Electrical System · Battery → | 8 bulletins |
| P07F7 P07F7 on Ford → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Power Train | 7 bulletins |
| P2201 P2201 on Ford → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Electrical System · Battery → | 7 bulletins |
| U3003 U3003 on Ford → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Electrical System · Battery → | 7 bulletins |
| C0020 C0020 on Ford → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Electrical System · Battery → | 6 bulletins |
| B156D B156D on Ford → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Electrical System · Battery → | 5 bulletins |
| P07F6 P07F6 on Ford → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Power Train | 5 bulletins |
| P208B P208B on Ford → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Electrical System · Battery → | 5 bulletins |
| P208C P208C on Ford → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Electrical System · Battery → | 5 bulletins |
| P20EE P20EE on Ford → | The selective catalytic reduction catalyst is not reducing NOx to standard. | Power Train | 5 bulletins |
| P27B4 P27B4 on Ford → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Electrical System · Battery → | 5 bulletins |
| P2B11 P2B11 on Ford → | Manufacturer-defined — the meaning is set by the automaker, not the standard. | Electrical System · Battery → | 5 bulletins |
Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
At the New York inspection station
Source: New York State DMVIn New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2020 Ford F-250 Super Duty failed the emissions check on 0.31% of first inspections — lower than the 2.2% for every 2020 model-year vehicle inspected; and the safety inspection on 1.5% (every 2020 vehicle: 1.6%).
failed emissions
415 initial inspections of 408 vehicles.
| Measure | The 2020 F-250 Super Duty | Every 2020 vehicle | Behind it |
|---|---|---|---|
| Failed the emissions check | 0.31% | 2.2% | 325 |
| Failed the safety inspection | 1.5% | 1.6% | 415 |
| Air-bag warning lamp stayed lit | 0.72% | 0.19% | 415 |
| Miles driven a year | 12,667 | 9,980 | odometer at inspection |
| Average odometer | 79,827 | 62,630 | odometer at inspection |
New York’s emissions test on these model years is an on-board diagnostics check: it fails a car whose check-engine light is on or whose self-tests have not finished. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2020 vehicle” is every 2020 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).
F-250 Super Duty by model year
all years, side by side →Common questions about the 2020 F-250 Super Duty
Source: EPA, NHTSA and manufacturer press kitsDoes the 2020 Ford F-250 Super Duty have any recalls?
NHTSA has posted 14 recall campaigns for the 2020 Ford F-250 Super Duty, 1 of them rated critical. The most serious on file is 25V626000, covering Steering. 2 of them were filed with no repair available at the time — NHTSA's file records what the manufacturer had in hand on the filing date, not what exists today. 1 campaign is phased, so the repair reached some model years before others. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.
How safe is the 2020 Ford F-250 Super Duty?
NHTSA gave the 2020 Ford F-250 Super Duty 4 stars overall in its New Car Assessment Program tests — 4-star frontal crash, 5-star side crash, 4-star rollover. WhichTrim also grades it F (47/100) on its recall record, which is a different question from crash protection.
What are the dimensions of the 2020 Ford F-250 Super Duty?
Transport Canada measured it at 229.5–263.8 in long, 79.9 in wide (body, without mirrors), 78.0–81.5 in tall, on a 141.7–176.0 in wheelbase. Curb weight: 5,684–6,695 lb depending on configuration. Those are its measurements of the North American versions; every figure is in the table above.
What do owners complain about on the 2020 Ford F-250 Super Duty?
Owners have filed 267 complaints with NHTSA about the 2020 Ford F-250 Super Duty, most often about power train, fuel/propulsion system, steering. Of those, 2 involved a crash, 3 a fire, 2 reported injuries. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.
Are there service bulletins for the 2020 Ford F-250 Super Duty?
The manufacturer has filed 300 service bulletins and related communications with NHTSA for the 2020 Ford F-250 Super Duty, most often covering electrical system, power train, equipment. The most recent is dated 2026-10-06. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.
How does the 2020 Ford F-250 Super Duty do at state inspection?
In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2020 Ford F-250 Super Duty failed the emissions check on 0.31% of first inspections — lower than the 2.2% for every 2020 model-year vehicle inspected; and the safety inspection on 1.5% (every 2020 vehicle: 1.6%). The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.
What we hold, and what an empty row means
Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.
| Data | Held | Source | What it covers — or what empty means |
|---|---|---|---|
| Fuel economy & configurations | none | EPA certification records | The EPA does not certify vehicles rated over 8,500 lb GVWR, so heavy-duty nameplates have no entry at all. |
| Emission certificates | none | EPA emission certificates | The EPA published no certificate we could match to a configuration on this page. |
| Recalls | 14 | NHTSA recall campaigns | A complete federal register: every campaign covering this model year, with severity and advisory flags. |
| Owner complaints | 267 | NHTSA complaint database | Also complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold. |
| Crash ratings | 7 tested | NHTSA NCAP | Only the configurations NHTSA chose to crash-test, which is never all of them. |
| Service bulletins | 300 | NHTSA manufacturer communications | Everything the manufacturer told its dealers about a defect or malfunction, short of a recall. |
| Investigations | 3 | NHTSA Office of Defects Investigation | Open and closed defect investigations, with the agency's own narrative. |
| Driver-assist crash reports | none | NHTSA Standing General Order 2021-01 | No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like. |
| Specifications filed with NHTSA | 12 fields | NHTSA vPIC, decoded from VIN patterns | What the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder. |
| Measured dimensions | 7 fields | Transport Canada, Canadian Vehicle Specifications | Length, width, height, wheelbase, track and curb weight, measured on the North American versions. |
| Trims, pricing & equipment | none | Manufacturer press kit | We have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind. |
Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.
Sources & method
Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.
EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.