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Manufacturer communication · Service bulletin · 5 brands

Stellantis bulletin 23-008-25

What it saysExterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged… NHTSA’s full summary ↓

Stellantis filed this with NHTSA as a service bulletin dated Sep 18, 2025, received Feb 20, 2025, about the structure — 2 documents under this number: 23-008-25 REV. A and 1 more. It names 126 model years across Jeep, Ram, Dodge, Chrysler and Alfa Romeo (2019–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Dodge · Chrysler · Alfa Romeo.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

Kind Service bulletin Manufacturer date Sep 18, 2025 Received by NHTSA Feb 20, 2025 Components Structure, Electrical System First dated Feb 14, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
23-008-25 REV. AService bulletinSep 18, 202511023326PDF
23-008-25Service bulletinFeb 14, 202511014385PDF, 442 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

Ram 37 model years

and 17 more on this site: 2024 Ram 2500, 2023 Ram 2500, 2022 Ram 2500, 2021 Ram 2500, 2026 Ram 3500, 2025 Ram 3500, 2024 Ram 3500, 2023 Ram 3500, 2022 Ram 3500, 2021 Ram 3500, 2025 Ram ProMaster, 2024 Ram ProMaster, 2023 Ram ProMaster, 2022 Ram ProMaster, 2021 Ram ProMaster, 2022 Ram Promaster City, 2021 Ram Promaster City.

Also filed against model years this site has no page for: 2021 Ram 4500; 2022 Ram 4500; 2023 Ram 4500; 2024 Ram 4500; 2025 Ram 4500; 2026 Ram 4500; 2021 Ram 5500; 2022 Ram 5500; 2023 Ram 5500; 2024 Ram 5500; 2025 Ram 5500; 2026 Ram 5500.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 112 model years this bulletin names have filed 14,095 complaints with NHTSA since 2015. 4,946 of them name Electrical System, Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2019 Jeep Cherokee, the 156 owners who gave an odometer reading for Electrical System reported it at a median of 15,600 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that the hatchback door would not close and lock securely. The contact stated that he attempted to close the hatchback door by using the key fob, by depressing the hatchback control panel inside the vehicle and the button on the hatchback door but it failed to close and…

2021 Chrysler Pacifica · Structure · filed with NHTSA Nov 26, 2021 · ODI 11441768

While Auto start stop is active, and when the vehicle comes to a stop the engine stops but then doesn't restart like it's supposed to, the cluster says vehicle needs to be restarted, then after putting shifter into park I can restart the vehicle normally, but this has happened 3 times now at busy intersections causing my vehicle to block…

2021 Jeep Compass · Electrical System · filed with NHTSA Feb 10, 2024 · ODI 11571145

I am having continual failures of the electronic door lock/linkage that causes the door to no open from either the interior or exterior of the vehicle. The door latch has been replaced twice on the driver door, once on the rear driver side, the passenger rear is going to be replaced this week, and the passenger front is starting to make…

2023 Dodge Hornet · Electrical System · filed with NHTSA Apr 2, 2026 · ODI 11728771

In depth: 2023 Chrysler Pacifica electrical problems → · 2022 Chrysler Pacifica electrical problems → · 2021 Chrysler Pacifica electrical problems → · 2019 Jeep Cherokee electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

356 other manufacturer communications filed against these Stellantis models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
23-051-26Service bulletinOct 21, 2026Liftgate Tail Lamp Assembly Not Illuminating Or Partially Illuminating XE2 Warranty Extension Customers may comment on the following: SYMPTO…
08-387-26Service bulletinOct 20, 2026Flash: Power Tailgate Module (PTGM) Updates Customers may comment on the following: SYMPTOM: ● Power Tailgate may not power open or power cl…
23-050-26Service bulletinOct 20, 2026LED Tail Lamp Side Marker Plastic Cracking Customers may comment on the following: SYMPTOM: ● One or both LED tail lamp side marker plastic…
9100948Service bulletinOct 15, 2026QUAD HALOGEN HEADLAMP ASSY For inoperative park/turn signal bulbs on VF halogen headlamps, if the bulb is burned out or inoperative, replace…
115211Service bulletinOct 14, 2026HEADLAMP
115210Service bulletinOct 14, 2026HEADLAMP
9100929Service bulletinOct 12, 2026Before submitting a claim for clogged drain tubes, please follow the approved service procedure. Clean the sunroof tracks and inspect the dr…
23-044-26 REV. BService bulletinOct 8, 2026Windshield Wiper Blade Flipped Customers must experience one or more of the following: SYMPTOM: ● Streaking wiper blade. ● Buzz, squeak or r…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, Ram, Dodge, Chrysler and Alfa Romeo, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Stellantis 23-008-25 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23-008-25 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 23-008-25 cover?

The manufacturer filed it against 126 model years across 5 brands (Jeep, Ram, Dodge, Chrysler and Alfa Romeo): 2025 Alfa Romeo Giulia, 2024 Alfa Romeo Giulia, 2023 Alfa Romeo Giulia, 2022 Alfa Romeo Giulia, 2021 Alfa Romeo Giulia, 2025 Alfa Romeo Stelvio and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.