Nissan bulletin NTB09-081K
What it saysWINDSHIELD CRACKING This bulletin has been amended. NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Apr 30, 2024, received Jun 7, 2024, about the visibility/wiper. It names 154 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB09-081K | Service bulletin | Apr 30, 2024 | 11001191 | PDF, 542 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 105 more on this site: 2017 Nissan GT-R, 2016 Nissan GT-R, 2017 Nissan Juke, 2016 Nissan Juke, 2024 Nissan Kicks, 2023 Nissan Kicks, 2022 Nissan Kicks, 2021 Nissan Kicks, 2020 Nissan Kicks, 2019 Nissan Kicks, 2018 Nissan Kicks, 2024 Nissan Leaf, 2023 Nissan Leaf, 2022 Nissan Leaf, 2021 Nissan Leaf, 2020 Nissan Leaf, 2019 Nissan Leaf, 2018 Nissan Leaf, 2017 Nissan Leaf, 2016 Nissan Leaf, 2023 Nissan Maxima, 2022 Nissan Maxima, 2021 Nissan Maxima, 2020 Nissan Maxima, 2019 Nissan Maxima, 2018 Nissan Maxima, 2017 Nissan Maxima, 2016 Nissan Maxima, 2024 Nissan Murano, 2023 Nissan Murano, 2022 Nissan Murano, 2021 Nissan Murano, 2020 Nissan Murano, 2019 Nissan Murano, 2018 Nissan Murano, 2017 Nissan Murano, 2016 Nissan Murano, 2021 Nissan NV, 2020 Nissan NV, 2019 Nissan NV, 2018 Nissan NV, 2017 Nissan NV, 2016 Nissan NV, 2021 Nissan NV200, 2020 Nissan NV200, 2019 Nissan NV200, 2018 Nissan NV200, 2017 Nissan NV200, 2016 Nissan NV200, 2024 Nissan Pathfinder, 2023 Nissan Pathfinder, 2022 Nissan Pathfinder, 2020 Nissan Pathfinder, 2019 Nissan Pathfinder, 2018 Nissan Pathfinder, 2017 Nissan Pathfinder, 2016 Nissan Pathfinder, 2017 Nissan Quest, 2016 Nissan Quest, 2024 Nissan Rogue, 2023 Nissan Rogue, 2022 Nissan Rogue, 2021 Nissan Rogue, 2020 Nissan Rogue, 2019 Nissan Rogue, 2018 Nissan Rogue, 2017 Nissan Rogue, 2016 Nissan Rogue, 2022 Nissan Rogue Sport, 2021 Nissan Rogue Sport, 2020 Nissan Rogue Sport, 2019 Nissan Rogue Sport, 2024 Nissan Sentra, 2023 Nissan Sentra, 2022 Nissan Sentra, 2021 Nissan Sentra, 2020 Nissan Sentra, 2019 Nissan Sentra, 2018 Nissan Sentra, 2017 Nissan Sentra, 2016 Nissan Sentra, 2024 Nissan Titan, 2023 Nissan Titan, 2022 Nissan Titan, 2021 Nissan Titan, 2020 Nissan Titan, 2019 Nissan Titan, 2018 Nissan Titan, 2017 Nissan Titan, 2023 Nissan Titan XD, 2022 Nissan Titan XD, 2021 Nissan Titan XD, 2020 Nissan Titan XD, 2016 Nissan Titan XD, 2024 Nissan Versa, 2023 Nissan Versa, 2022 Nissan Versa, 2021 Nissan Versa, 2020 Nissan Versa, 2019 Nissan Versa, 2018 Nissan Versa, 2017 Nissan Versa, 2016 Nissan Versa, 2024 Nissan Z, 2023 Nissan Z.
Also filed against model years this site has no page for: 2016 Nissan Cube; 2022 Nissan GT-R; 2022 Nissan NV3500; 2021 Nissan Pathfinder; 2022 Nissan Redundant Altima; 2023 Nissan Redundant Altima; 2023 Nissan Redundant Kicks; 2024 Nissan Titan XD; 2016 Nissan Xterra.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 145 model years this bulletin names have filed 12,205 complaints with NHTSA since 2015. 194 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2016 Nissan Rogue, the 21 owners who gave an odometer reading for Visibility/Wiper reported it at a median of 50,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The Problem: The backup camera on my 2020 Nissan 370z (purchased in 2022) has been malfunctioning, intermittently, since I got the car but has gotten worse over time and rarely works now. When I put the car in Reverse the camera shows a blue screen and/or a black screen and then nothing. My car model doesn’t have an Infotainment screen.
2020 Nissan 370Z · Visibility/Wiper · filed with NHTSA Oct 14, 2026 · ODI 11771152
I would like to submit a safety concern for a new vehicle that I purchased in April. The Nissan Pathfinder Platinum edition is indeed a very nice vehicle, but there are two issues that need to be addressed immediately. The first is that the windshield washer probe is located one- and one-half inches inside the hood near the windshield.
2023 Nissan Pathfinder · Visibility/Wiper · filed with NHTSA Dec 27, 2023 · ODI 11562100
I was riding down the highway when all of a sudden I hear loud bang, the rear windshield, completely shutters, spontaneously out of nowhere. This is a huge safety concern as I could have easily caused or been involved in an accident due to what occurred I have looked up on other forms where this has happened to other Nissan owners.
2023 Nissan Altima · Visibility/Wiper · filed with NHTSA Jan 1, 2024 · ODI 11562878
In depth: 2024 Nissan Rogue visibility and wiper problems → · 2023 Nissan Rogue visibility and wiper problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group6 other manufacturer communications filed against these Nissan models under the same component group (visibility/wiper), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB26-016 | Service bulletin | Mar 31, 2026 | DEFROST FEATURES UNAVAILABLE IN APP DUE TO SHORTING TERMINAL POSITION APPLIED VEHICLES: 2026 LEAF (ZE2) APPLIED DATES: Built on or before Au… |
| P4A17 | Service bulletin | Oct 30, 2024 | *****Dealer Announcement***** Nissan is conducting a service campaign on certain specific MY2018-2025 Nissan LEAF vehicles identified in Ser… |
| NTB17-019H | Service bulletin | Apr 30, 2024 | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions o… |
| NTB13-028I | Service bulletin | Apr 30, 2024 | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previ… |
| NTB23-072 | Service bulletin | Oct 9, 2023 | GURGLING NOISE FROM MOONROOF AFTER IT RAINS IF YOU CONFIRM The customer states they hear a gurgling / drip / drain noise from the moonro… |
| NTB21-072A | Service bulletin | Jun 13, 2023 | A/C INOPERATIVE WITH DTC B20C8-14 STORED IN THE IPDM E/R This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB09-081K a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB09-081K repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB09-081K cover?
The manufacturer filed it against 154 model years: 2020 Nissan 370Z, 2019 Nissan 370Z, 2018 Nissan 370Z, 2017 Nissan 370Z, 2016 Nissan 370Z, 2024 Nissan Altima and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.