GM bulletin PIT5985G
What it saysThis Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Dec 14, 2024, received Dec 17, 2024, about the fuel/propulsion system. It names 77 model years across Chevrolet, GMC, Buick and Cadillac (2020–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
Trouble codes it names: U1962 all 1 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIT5985G | Service bulletin | Dec 14, 2024 | 11011885 | PDF, 39 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 33 model years
Also filed against model years this site has no page for: 2025 Chevrolet Brightdrop 400; 2025 Chevrolet Brightdrop 600.
GMC 19 model years
and 9 more on this site: 2022 GMC Sierra, 2025 GMC Sierra 2500HD, 2025 GMC Sierra 3500HD, 2025 GMC Terrain, 2025 GMC Yukon, 2024 GMC Yukon, 2023 GMC Yukon, 2022 GMC Yukon, 2021 GMC Yukon.
Also filed against model years this site has no page for: 2022 GMC Hummer EV Pickup.
Buick 5 model years
Cadillac 20 model years
and 12 more on this site: 2023 Cadillac CT5, 2022 Cadillac CT5, 2021 Cadillac CT5, 2020 Cadillac CT5, 2024 Cadillac Escalade, 2023 Cadillac Escalade, 2022 Cadillac Escalade, 2021 Cadillac Escalade, 2025 Cadillac Lyriq, 2024 Cadillac Lyriq, 2023 Cadillac Lyriq, 2025 Cadillac XT4.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 74 model years this bulletin names have filed 9,078 complaints with NHTSA since 2015. 2,176 of them name Electrical System, Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2021 Chevrolet Tahoe, the 24 owners who gave an odometer reading for Fuel/Propulsion System reported it at a median of 38,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
My Traverse prompted me to do an update - I did- and all my cameras stopped working- took to dealership - they tried to do a Manuel update and locked up the whole system- and the USB’s stopped working - 4 weeks later waiting on new system and no answer in site for when parts will be in - contacted GM and they escalated issue - told to be…
2025 Chevrolet Traverse · Electrical System · filed with NHTSA Jul 22, 2025
The entire left portion of the screen became inoperable and remained a black screen despite attempts to reset the system. The left side of the screen contains information such as gear selection, speedometer, lane keep assist, and many other important information. There is no other way to see what speed you are going besides this screen.
2023 Cadillac Lyriq · Electrical System · filed with NHTSA Dec 11, 2024
On February 4, 2026, my wife drove to the bank, a trip of about 10 to 15 minutes, and turned off the car at the ATM. When she tried to leave, the vehicle wouldn't start. After a while, she opened and closed the door and locked and unlocked the car twice with the remote control, and the vehicle started and she was able to drive, but all…
2024 Chevrolet Blazer · Electrical System · filed with NHTSA Feb 5, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group94 other manufacturer communications filed against these GM models under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262558690-02 | Service campaign | Sep 23, 2026 | General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power… |
| N262558690 | Service campaign | Sep 16, 2026 | General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power… |
| N242452131-02 | Emissions | Sep 11, 2026 | Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall involving certain 2023-2024 model year Chevrolet Colorad… |
| N262558690-01 | Service campaign | Sep 1, 2026 | Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition whic… |
| N242452130-01 | Service campaign | Aug 4, 2026 | Certain vehicles may have a condition in which the Engine Control Module (ECM) does not sufficiently control fuel injector flow rate under c… |
| 661.40 | Over-the-air update | May 27, 2026 | • Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras • Security Recording… |
| N262546590 | Service campaign | Apr 1, 2026 | Certain vehicles listed above, may have a condition where coolant leaks from the radiator hose quick connect at the radiator inlet. This sp… |
| N252542200 | Service campaign | Mar 16, 2026 | Service Update. Certain vehicles listed above may have contamination inside the high-pressure fuel pump spill valve assembly. Dealers will… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIT5985G a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIT5985G repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does PIT5985G cover?
The manufacturer filed it against 77 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2025 Buick Envision, 2024 Buick Envision, 2023 Buick Envision, 2022 Buick Envision, 2021 Buick Envision, 2025 Cadillac CT4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.