Nissan bulletin NTB08-097L
What it saysDiagnosis of vehicle pull (drift) and/or steering wheel off-center this bulletin has been amended. NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Sep 21, 2023, received Oct 6, 2023, about the steering. It names 140 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB08-097L | Service bulletin | Sep 21, 2023 | 10243708 | PDF, 402 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 92 more on this site: 2024 Nissan Leaf, 2023 Nissan Leaf, 2022 Nissan Leaf, 2021 Nissan Leaf, 2020 Nissan Leaf, 2019 Nissan Leaf, 2018 Nissan Leaf, 2017 Nissan Leaf, 2016 Nissan Leaf, 2023 Nissan Maxima, 2022 Nissan Maxima, 2021 Nissan Maxima, 2020 Nissan Maxima, 2019 Nissan Maxima, 2018 Nissan Maxima, 2017 Nissan Maxima, 2016 Nissan Maxima, 2024 Nissan Murano, 2023 Nissan Murano, 2022 Nissan Murano, 2021 Nissan Murano, 2020 Nissan Murano, 2019 Nissan Murano, 2018 Nissan Murano, 2017 Nissan Murano, 2016 Nissan Murano, 2021 Nissan NV, 2020 Nissan NV, 2019 Nissan NV, 2018 Nissan NV, 2017 Nissan NV, 2016 Nissan NV, 2021 Nissan NV200, 2020 Nissan NV200, 2019 Nissan NV200, 2018 Nissan NV200, 2017 Nissan NV200, 2016 Nissan NV200, 2024 Nissan Pathfinder, 2023 Nissan Pathfinder, 2022 Nissan Pathfinder, 2020 Nissan Pathfinder, 2019 Nissan Pathfinder, 2018 Nissan Pathfinder, 2017 Nissan Pathfinder, 2016 Nissan Pathfinder, 2017 Nissan Quest, 2016 Nissan Quest, 2023 Nissan Rogue, 2022 Nissan Rogue, 2021 Nissan Rogue, 2020 Nissan Rogue, 2019 Nissan Rogue, 2018 Nissan Rogue, 2017 Nissan Rogue, 2016 Nissan Rogue, 2022 Nissan Rogue Sport, 2021 Nissan Rogue Sport, 2020 Nissan Rogue Sport, 2019 Nissan Rogue Sport, 2023 Nissan Sentra, 2022 Nissan Sentra, 2021 Nissan Sentra, 2020 Nissan Sentra, 2019 Nissan Sentra, 2018 Nissan Sentra, 2017 Nissan Sentra, 2016 Nissan Sentra, 2024 Nissan Titan, 2023 Nissan Titan, 2022 Nissan Titan, 2021 Nissan Titan, 2020 Nissan Titan, 2019 Nissan Titan, 2018 Nissan Titan, 2017 Nissan Titan, 2023 Nissan Titan XD, 2022 Nissan Titan XD, 2021 Nissan Titan XD, 2020 Nissan Titan XD, 2016 Nissan Titan XD, 2024 Nissan Versa, 2023 Nissan Versa, 2022 Nissan Versa, 2021 Nissan Versa, 2020 Nissan Versa, 2019 Nissan Versa, 2018 Nissan Versa, 2017 Nissan Versa, 2016 Nissan Versa, 2024 Nissan Z, 2023 Nissan Z.
Also filed against model years this site has no page for: 2016 Nissan Cube; 2022 Nissan NV3500; 2021 Nissan Pathfinder; 2022 Nissan Redundant Altima; 2023 Nissan Redundant Altima; 2023 Nissan Redundant Kicks; 2024 Nissan Titan XD; 2016 Nissan Xterra.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 132 model years this bulletin names have filed 11,870 complaints with NHTSA since 2015. 167 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2020 Nissan Sentra, the 22 owners who gave an odometer reading for Steering reported it at a median of 50,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2017 Nissan Altima. When the vehicle was cranked, the contact heard a drilling sound. The noise occurred for at least two months. The vehicle was taken to all star Nissan (27700 juban road, denham springs, la 70726) where it was diagnosed that the tubing that traveled from the power steering pump to the steering column…
2017 Nissan Altima · Steering · filed with NHTSA Oct 18, 2018 · ODI 11141189
On June 3 and June 4 when I was driving in a curve the crash warning system sensor Turn on and stop completely the truck and finally On June 07 2024 I was driving my truck and for any reasons the steering wheel got completely stuck I have to leave in the dealer because I’m not able the drive the truck That’s it was cause a factory defect…
2022 Nissan Titan · Steering · filed with NHTSA Aug 10, 2024 · ODI 11607711
I have experienced the same issues as described in 'service brakes problem of the 2014 Nissan Sentra 49', which was reportedly similar to investigation "pe14-014". While driving a rental vehicle on a highway (left lane) at approximately 65 MPH, all of a sudden it accelerated and it was as if the vehicle took over the steering - I could…
2017 Nissan Sentra · Steering · filed with NHTSA Jun 3, 2018 · ODI 11099435
In depth: 2020 Nissan Sentra steering problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group3 other manufacturer communications filed against these Nissan models under the same component group (steering), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| P3A32 2023 ARIYA | Service bulletin | Feb 16, 2024 | Steering Wheel Replacement Voluntary Service Campaign *****Dealer Announcement***** Nissan has reclassified and expanded the previously… |
| NTB24-013 | Service bulletin | Feb 15, 2024 | VOLUNTARY SERVICE CAMPAIGN 2023 ARIYA; STEERING WHEEL REPLACEMENT INTRODUCTION Nissan is conducting this voluntary service campaign on… |
| P3A02 2023 Ariya | Service bulletin | Jun 15, 2023 | Steering Wheel Replacement *****Dealer Announcement***** Nissan is conducting a dealer inventory quality action to replace the steering… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB08-097L a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB08-097L repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB08-097L cover?
The manufacturer filed it against 140 model years: 2020 Nissan 370Z, 2019 Nissan 370Z, 2018 Nissan 370Z, 2017 Nissan 370Z, 2016 Nissan 370Z, 2024 Nissan Altima and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.