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Manufacturer communication · Service bulletin

Nissan bulletin NTB24-013

What it saysVOLUNTARY SERVICE CAMPAIGN 2023 ARIYA; STEERING WHEEL REPLACEMENT INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2023 ARIYA vehicles to replace the steering wheel. NHTSA’s full summary ↓

Nissan filed this with NHTSA as a service bulletin dated Feb 15, 2024, received Mar 8, 2024, about the steering. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department.
Cost to the owner This service will be performed at no charge to the customer for parts or labor.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

VOLUNTARY SERVICE CAMPAIGN 2023 ARIYA; STEERING WHEEL REPLACEMENT INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2023 ARIYA vehicles to replace the steering wheel. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P3A32 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer’s inventory.

Trouble codes it names: P3A32 all 1 read from the document itself; NHTSA’s summary names none

Kind Service bulletin Manufacturer date Feb 15, 2024 Received by NHTSA Mar 8, 2024 Components Steering

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
NTB24-013Service bulletinFeb 15, 202410251539PDF, 650 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
48935-3BA0ABOLT1eBay Motors →

Read by machine from the document NHTSA serves (7 pages), read Sep 30, 2026. A part number is shown only where it matches Nissan’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Nissan bulletins for the Ariya

A weekly email, sent only in a week when Nissan files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 45 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the steering

Source: same model, same component group

3 other manufacturer communications filed against the Nissan Ariya under the same component group (steering), newest first.

NumberKindDatedNHTSA’s summary
P3A32 2023 ARIYAService bulletinFeb 16, 2024Steering Wheel Replacement Voluntary Service Campaign *****Dealer Announcement***** Nissan has reclassified and expanded the previously…
NTB08-097LService bulletinSep 21, 2023DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last pag…
P3A02 2023 AriyaService bulletinJun 15, 2023Steering Wheel Replacement *****Dealer Announcement***** Nissan is conducting a dealer inventory quality action to replace the steering…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan NTB24-013 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NTB24-013 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does NTB24-013 cover?

The manufacturer filed it against 1 model year: 2023 Nissan Ariya. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.